Supermac's Avis 

Delivery took over 1 and a half hours. Bags of chips were a joke. Shrinkflation at its finest. Over priced and undercooked food. Like the rest of the big fast food companies , greed is taken over.

Supermac’s was great back in the day but has become so overpriced and the portion sizes are a joke a small taco chips will set up back nearly €6 for literally 3 forkfuls I will avoid the place like the plague

The coke tasted watery, the burger was very average, the chips portion was small, all at 12 euro, nothing great

I went to supermacs birr today. My daughter wanted an ice cream, 3 staff members were at the front but no one approached us. We walked over to the ice cream dock to look at what was on offer, 2 staff members walked away and the other never asked were we okay. We waited at least 5 mins and no one attended to us. I also witnessed a member of staff open the ice cream mix with her teeth and pour into ice cream machine, I won't be coming here again, an absolute disgrace of a place.

I worked at Supermac’s last year and the year before at the Cork Road Waterford outlet. The head manager consistently created a toxic environment by arguing with both customers and staff on a daily basis. Rosters were often issued last minute, basic maintenance issues like broken bathroom locks went unresolved, and breaks were effectively shortened by requiring staff to clock out before their food arrived. While the staff are hardworking and friendly, management’s lack of organisation and professionalism severely undermines the workplace. If Supermac’s wants to build a strong reputation, leadership like this must be addressed immediately. High staff turnover speaks volumes about the management standards.

Cold food at drive through. Just give up with them. No care or quality control. Burger was inedible. Every time, I think I have finally learned my lesson. No more of this rubbish for me.

Bro they didn’t give me all my food even though I said my order multiple times to them and when I came back to get it they won’t give me it. Plus they put some god damn curry sauce on the fries without letting people no, l place go to McDonald’s instead.

Make sure u check that you got all the food, they are very fond of leaving stuff off the order

The soft drinks from the drinks dispensers in the supermacs plaza outlets are watered down and tasteless - experienced this in Kinnegad, Loughrea and Tuam.

20 minutes to process my order: 3 chicken tender meal. They lost the order and then just an “apologies, enjoy!” Very disappointing Mulhuddart Maxil Station!

They can get better but not as bad as people say. Eat often there!

Rancid horrible load of shite . The quality has dropped below way beyond acceptable standard in the last frw years but it's to be expected with the imported staff . Never again

Great to see nice clean uniforms, hairnet properly worn, earrings covered with health blue plasters. Very busy, lovely food too at a reasonable price. Kill Circle K service station

I ordered from Daly’s Supermac Killarney the burgers were fine but I got a large chips what I got wouldn’t feed a child and the chips were not cooked they were hard I also got a large coke again a small size it’s a scam I always enjoyed Supermacs but I’d never again step foot inside the door!!! Paying big money for tiny portions

Very rude service, bathroom is a mess no toilet roll, floor dirty, discrimination against teenagers , told not allowed to sit even though we were waiting quietly for our friend
0/5 stars very rude , was the manger at the restaurant, I love the food but the service is horrible please improve , the Manager was so rude to a 12 year old child for waiting

They used to have a lovely Belfast but not any more its gone down hill 😢.

Every single time I use the plaza in Tuam our order is always wrong. We are given wrong food or we just don’t get the food at all. It’s bad when you need to check your order before you leave. Tonight I ordered food and they “forgot” to put 2 wraps into the bag. When I asked for them I felt like I was stealing them from her.

Bought a bacon burger meal on my way home which is 12 km from the Supermacs I used in Ballindine.
There is no meat in the burger.
Absolutely flabbergasted. It wasn't even busy. 3 orders in the queue.

Whilst we were eating in....
20th Jan 2025
Schoolgirl customers blatently vaping on the premises (Newcastle Road, Galway).
3rd Feb 2025
A male customer vaping on the premises (Ballyhaunis, Mayo).
Just NOT acceptable.

Following a visit to Supermacs Turvey last Friday - Staff, Service & Food was 2nd to none. Will be back👏👏👏👏👏👏