Review to Supernatural Man. Stephen was very patient and worked with me, even though we were having credit card problems. He gave me his phone number and was very quick to answer even when someone e... Voir plus
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Lisez les avis des autres
Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... Voir plus
L'entreprise a répondu
I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... Voir plus
L'entreprise a répondu
I tried to correct my mailing address immediately after I made this purchase . Mistakenly it said P. O. Box 45e I tried to correct it within minutes to the correct address which is Robert J.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!
Coordonnées de contact
57 W 57th St 3rd and 4th Floors, 10019, New York City, Etats-Unis
- 800-251-9316
- SUPPORT@BECOMESUPERNATURAL.COM
- supernaturalman.com
3,6
Moyen
246 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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This is a great product
This is a great product. I will let others know about this product.
1 novembre 2023
Réponse de supernaturalman.com
Hi Joseph,
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Shaun
When do I get my package ?
31 octobre 2023
Réponse de supernaturalman.com
Hi Travis,
Orders ship within 24 business hours and typically arrive within 3-5 business days from the date they are shipped. For information on your order including tracking details please contact our customer care team by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
No reply to cancellation
31 octobre 2023
Réponse de supernaturalman.com
Hello Ryan,
We apologize that your recent experience with one of our agents was unsatisfactory. At Supernatural Man, we do not condone the mistreatment of our customers. After reviewing your account, our records indicate that all orders under your account have now been refunded as of 11/9/2023. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to.
Thank you for your time, and we sincerely hope you have a great rest of your week!
Shaun
Daryl was excellent
Daryl was excellent. Many many thanks from
Bob Bannerman
6 novembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Bob,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I saw no warning that this is an auto…
I saw no warning that this is an auto refill order until after the purchase. I looked pretty carefully. That stinks and makes everyone very defensive. I will receive the product this week and will give it a fair chance.
3 novembre 2023
Réponse de supernaturalman.com
Hello J,
We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
Very pleasant interchange!
Thank you for making my request so simple & honest!
Even though I had a return there was absolutely no problem!
5 novembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Rob,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
incomplete
The response was timely. The credit of 79.29 is appreachated. There was no response to the 113.49 on the 14th of Oct. There was in fact two charges on the 14th. Can you explain these charges?
2 novembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Terry,
We apologize for any inconvenience this situation may have caused you. To discuss these charges please reach out to our customer care team and we would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and or call us at +1 (800) 251-9316. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
I love this product it's incredible…
I love this product it's incredible it's life changing, it's the best money well spent, I have my since of confidence back more and more everyday all thanks too supernatural men
1 novembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Chris,
Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.
Have a great day!
Shaun
Daryl #104 did a great job for this…
Daryl #104 did a great job for this Vietnam veteran and can hardly wait for the goods. I know quite a lot about herbs and making something of potency and absorption value from them. So looking forward to receiving then. DC
31 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hi D,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
I received the help I requested to get…
I received the help I requested to get access to the material that I had not initially received access to.
31 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Bradley,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Your service representative did not…
Your service representative did not read the history of the email. As a full refund was offered if I tried again, and wouldn't need to send anything back.
31 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hello,
We apologize that your recent experience with one of our agents was unsatisfactory. At Supernatural Man, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@5gmale.com, with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Service was fast and excellent!
11 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Merrill,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Yes very nice lady
9 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Frank,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
It’s good experience
It’s good experience. I had been using your product before. And It’s good one.
3 octobre 2023
Réponse de supernaturalman.com
Hi Thongvanh,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Unauthorized Charges – SCAM!
I recently found unauthorized charges on my credit card linked to Supernatural Man. These transactions were completely unauthorized and unfamiliar to me, amounting to $170.13 and $317.79 USD respectively. I only became aware of these transactions upon reviewing my bank statement. I have never visited their website, purchased their products, or had any interaction with this merchant before.
What exacerbates the situation is the extremely disappointing customer service I've received. Despite my clear communication that the transactions were unauthorized, the responses from their support team have been dismissive and unhelpful. It seems like they might be involved in fraudulent activities themselves, as I repeatedly informed them I made no purchases, yet they insist, "your order has already been shipped."
3 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hello,
We apologize that your recent experience with one of our agents was unsatisfactory. At Supernatural Man, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@5gmale.com, with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Outstanding Customer Service!
Lianne Miranda in Customer Service is absolutely outstanding---very professional and customer focused! Supernatural Man provides quality products and really stands behind them! It's a pleasure doing business with this very reputable firm!
2 octobre 2023
Avis spontané
Réponse de supernaturalman.com
Hi,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Good things can happen!
I received confirmation of the three refunds that I requested. I am truly amazed. At this point of my life, I have become somewhat cynical of internet vendors. Today, I was proven completely WRONG.
Huge shout out to Trust Pilot for making this refund happen!
26 septembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Arthur,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
The customer service guy who talked to…
The customer service guy who talked to me on the phone did a good job at explaining to me what i was being charged for. I got him to cancel the subscription for me so that i would not see anymore charges.
20 septembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Carl,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
Very professional and personable agent
Very professional and personable agent. Solved my issue and left me with a good feeling about the company.
18 septembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
My experience
The representative listened to me and was very polite and attentive to my request
19 septembre 2023
Avis spontané
Réponse de supernaturalman.com
Hi Rick,
Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.
Have a great day!
Shaun
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