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Super Payments Avis 1 451

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

À propos de Super Payments

Écrit par l'entreprise



Welcome to Super

We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers.

Over 2.5 million people have already used Super to pay and save in the UK.

Learn more at superpayments.com:

Get started
Start saving with Rewards from your favourite brands today.

Download Super
Why Super?

Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.

✅ Shoppers earn Rewards, money off their next purchase with the same brand.

Amazing brands, spanning all retail industries.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

Need my refund

Need my refund

29 novembre 2024
Avis spontané
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Réponse de Super Payments

Thank you for reaching out here, Arfa!

Similar to Visa and Mastercard, we are a payment provider and unfortunately, do not have access to back end systems.

Please kindly reach out to the brand you shopped with to acquire the relevant details pertaining to your order, including refunds.

Of course, if there's anything else we can support with, please let us know.

Noté 5 sur 5 étoiles

Love using super payments so easy and…

Love using super payments so easy and fast to use with great credit in return for next purchases thank you

29 novembre 2024
Avis spontané
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Réponse de Super Payments

This makes us so happy, Monica! We're delighted to hear you're making the most out of paying with Super and of course, taking advantage of your cash rewards. 🎊

Noté 5 sur 5 étoiles

Easy to setup and easy to use

Easy to setup and easy to use with your bank account. Makes paying online secure and easy.

30 novembre 2024
Avis spontané
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Réponse de Super Payments

We're so happy to hear this, Andre! Thank you for taking the time to leave us a 5 star review. 🚀

Noté 1 sur 5 étoiles

Potentially great but poor interfac3

Have used this service twice now with same company, they are brilliant. But Superpay let them down. I have the App on my phone but it does not seem to link me when I scan the QR code. I'm accruing money but have no idea how to get to it.

Please sort out your systems ASAP

27 novembre 2024
Avis spontané
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Réponse de Super Payments

We're sorry to hear this, Dave! Can you pleas reach out to our team with your mobile number and email address so they can look into this for you via support@superpayments.com.

We look forward to hearing from you and turning this from 1 star into 5! 🙏

Noté 5 sur 5 étoiles

I have used super payments a few times…

I have used super payments a few times now and have saved around £40. It’s super easy and and safe. I like you can track everything through the app and any problem at all there Is someone happy to help. I have only experienced one small problem but it was with the company I bought from and yet super payments helped me straight away! Super payments is the way forward!

25 novembre 2024
Avis spontané
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Réponse de Super Payments

This is amazing, Nicola! Thank you so much for your kind words. We're delighted to see you're making the most out of paying with Super! 😊

Noté 4 sur 5 étoiles

Great service

Great service. always get a good amount of money off after purchasing. hence why i go back and keep using super payment.

27 novembre 2024
Avis spontané
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Réponse de Super Payments

Thank you so much Rachel! We remain here should you require future assistance. 😊

Noté 2 sur 5 étoiles

Tuck payment from my bank but Amazon…

Tuck payment from my bank but Amazon saying no payment received and I can’t find no customer service number to call.

24 novembre 2024
Avis spontané
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Réponse de Super Payments

We're sorry to hear this Sam! Please reach out to our team via support@superpayments.com. While we do not have a telephone service our contact details can be found within the Super app and on our website. We look forward to hearing from you.

Noté 5 sur 5 étoiles

Money taken. Haven't paid supplier.

Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction recorded. Money taken. No order. Tried to contact superpayments. Still waiting for response. First issue I had with them, and not impressed.
Problem fixed. Not sure what they did. But sorted. Fair play to em.
Great customer service.

25 novembre 2024
Avis spontané
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Réponse de Super Payments

We're sorry to hear this, Dan! Our team have replied to your email with the relevant steps on how to complete your purchase. Should you require additional support, please kindly reply to our correspondence and they'll be more than willing to make things right.

We sincerely hope our timely response can help turn your experience, into a positive one. 🤞

Noté 1 sur 5 étoiles

I had an extremely frustrating Experience

I had an extremely frustrating experience with Superpayments. Last Thursday, I attempted to purchase a pair of Nike shoes and an iPad through Superpayments to take advantage of their cashback offer. Unfortunately, I ended up mistakenly charging the items directly to my bank account, and my order was never completed. When I tried to reorder using the provided voucher, it simply didn’t work.

I reached out to customer service for assistance, but they were unable to offer any solutions, leaving me empty-handed as my desired size sold out. Now, my money has been deducted from my account, and I’m left without my purchases. Despite sending additional messages, I’ve been told that they cannot issue a refund until they resolve the issue with Nike, which seems to be out of their hands.

This has been my last experience with Superpayments. I sincerely hope to recover my funds as soon as possible, but I feel incredibly let down by their service.

21 novembre 2024
Avis spontané
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Réponse de Super Payments

We're sorry to hear about your experience, Hamdy. Rest assured our team will do what they can to ensure the matter is resolved. They have replied to your correspondence received Friday morning and replied within a matter of hours advising this being investigated with Nike directly and will return as soon as an update has been received.

Our team remain on hand should you require additional support in the meantime.

Noté 5 sur 5 étoiles

Great service

Great service

23 novembre 2024
Avis spontané
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Réponse de Super Payments

Thank you for your kind words and 5 stars, Mrs Goddard! 😀

Noté 5 sur 5 étoiles

Always uses super payments

Always uses super payments, quick and handy

23 novembre 2024
Avis spontané
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Réponse de Super Payments

We're happy to hear it, Tammy! Thank you so much for taking the time to leave us a 5 star review - we really appreciate it. ✨

Noté 5 sur 5 étoiles

Super Payments *****

A bit dubious when first using this app. No issues whatsoever for many transactions resulting in savings of £66 so far. One transaction failed to show on Amazon orders - submitted a request for help - recieved a response quickly and problem resolved. We'll done Super Payments *****

22 novembre 2024
Avis spontané
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Réponse de Super Payments

We're so delighted to hear this, Kay! As always our team remain on hand should you require future support. Thank you for your time and of course, your 5 stars. 🤩

Noté 5 sur 5 étoiles

Been using this super deal for a while…

Been using this super deal for a while it really does offer cash off so whats not to like ! Very happy.

21 novembre 2024
Avis spontané
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Réponse de Super Payments

We're happy to have you shopping and gaining rewards with Super, John! Thank you for leaving us a 5 star review. 🤗

Noté 5 sur 5 étoiles

Use regularly and with cashback it…

Use regularly and with cashback it saves on every purchase.
If return item get credit to use.
Would highly recommend using it and save every use.

21 novembre 2024
Avis spontané
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Réponse de Super Payments

Thank you so much for taking the time to leave us a 5 star review, Al! We're really appreciate your words of encouragement and recommendation. 🥳

Noté 5 sur 5 étoiles

Very easy to use, great cashback

Very easy to use and the cash back is great, especially if you purchase from the same retailer a lot.
Already received over £13 in cashback from a few purchases.

19 novembre 2024
Avis spontané
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Réponse de Super Payments

It's so great to hear that you're making the most out of paying with Super and of course being rewarded for shopping! Thank you so much for taking the time to share your experience and providing us with 5 stars. 🤩

Noté 4 sur 5 étoiles

Easy and safe to use

Easy and safe to use, recommend to my friends

14 novembre 2024
Avis spontané
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Réponse de Super Payments

Thank you so much for taking the time to leave us a review and for your recommendation, James!

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