Placed an order for a set of Front and Rear springs and Front and rear shocks Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkou... Voir plus
L'entreprise a répondu
I had a very disappointing experience with this company. I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite... Voir plus
L'entreprise a répondu
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Superspares
Écrit par l'entreprise
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Écrit par l'entreprise
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Coordonnées de contact
159 woodpark RD, 2164, SMITHFIELD - NSW, Australie
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,0
Bien
401 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Products arrived on time and as per…
Products arrived on time and as per ordered.. thank you
1 novembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Springs Replacement
Placed an order for a set of Front and Rear springs and Front and rear shocks
Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out, but the issue was quickly fixed, was given the option to wait for the same springs or a free upgrade for a different brand of springs.
Decided with the free upgrade so I can get back to working on car sooner
What made it even better was the cost as it was affordable for me and with free shipping. Definitely highly recommend for others to use for car parts
16 avril 2026
Avis spontané
Réponse de Superspares
We're glad you enjoyed your experience! We appreciate you highlighting our prompt resolution regarding the rear springs and the upgrade option. It's great to know the cost and free shipping worked for you. Thank you for recommending us!
Absolutely hopeless people to do…
Absolutely hopeless people to do business with!
Advertise products that are not in stock.
8 avril 2026
Avis spontané
Réponse de Superspares
We regret that you had this experience. We appreciate you bringing this to our attention, and we'll look into the availability issues you mentioned.
Quick to find the part I needed
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.
2 avril 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you found the specific part for your Grandis VRX with us, especially after other attempts. We appreciate your feedback regarding our fast checkout and shipping speed. Thanks for your review!
I had a very disappointing experience…
I had a very disappointing experience with this company.
I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.
Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.
Under Australian Consumer Law, this should have been handled much more efficiently.
I would not recommend this company based on my experience.
7 avril 2026
Avis spontané
Réponse de Superspares
We're very sorry to hear about the trouble you've experienced with the pinstripe tape and the delayed resolution. We appreciate you bringing this to our attention. We're taking your feedback seriously and will review our processes to improve our response times. Thank you for your feedback.
Great service
Great service, great selection of parts and prices. Very fast delivery. Highly recommend
11 mars 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you had a great experience with our service, parts selection, prices, and fast delivery. Thank you for your recommendation!
Purchases parts online with Superspares…
Purchases parts online with Superspares is quick and easy, with free delivery
10 mars 2026
Avis spontané
Réponse de Superspares
We're happy to hear that your online parts purchase was quick and easy, with free delivery. Thank you for sharing your positive experience with us!
Réponse de Superspares
We're happy to hear that you had such a great experience with our products, prices, delivery, and service. Thank you!
I have had a great experience with…
I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.
7 mars 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you had a great experience! It's wonderful to know our communication and swift order processing met your expectations. Thank you for your positive feedback.
The parts came from interstate with in…
The parts came from interstate with in 24 hours the price was the best for a set of engine mounts
4 mars 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you received the engine mounts quickly and at a great price. We appreciate you taking the time to share your positive experience!
Prompt delivery parts as advertised…
Prompt delivery parts as advertised good value
27 février 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you received your parts quickly and found them to be a good value. Thank you for your positive feedback!
Very happy with your staff assistance
Very happy with your staff assistance
23 février 2026
Avis spontané
Réponse de Superspares
We're happy to hear that our staff was helpful. Thank you for your positive feedback; we appreciate it greatly.
Prompt and quality goods!
15 janvier 2026
Réponse de Superspares
We're happy to hear that you received your goods quickly and in good condition. Thank you for your positive feedback!
Réponse de Superspares
We're happy to hear that you received immediate service and decent pricing. Thank you for your positive feedback; we appreciate it!
Great value
Great value. Very fast delivery. Excellent human being customer service
20 février 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you received great value, fast delivery, and excellent customer service. We appreciate your positive feedback so much!
Superspares are Awesome 🤘
Superspares was awesome posting my Rotors & Pads so quickly.
I will be using Superspares for all four cars our family has.
Love your work Superspares🤘
19 février 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you received your rotors and pads quickly. We appreciate your intention to use us for your family cars. Thanks for the positive feedback!
Faulty hub supplied
Faulty hub supplied, returned for warranty before Christmas, still no outcome as at mid February.
21 novembre 2025
Réponse de Superspares
We regret you received a faulty hub and are awaiting a warranty outcome since December. We'll investigate the delay and work towards a resolution. Thanks for your patience.
My dealings with Superspares have bee nithing but positive.
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are available for the vehicle, then ordering and paying for them. Shortly after ordering, they confirmed the order, picked the order and couriered the parts to my address within a couple of days. I also found that Superspares prices were competitive or cheaper than elsewhere.
I wouldn't hesitate using Superspares for my future automotive needs. AAA+++
6 février 2026
Avis spontané
Réponse de Superspares
We're happy to hear that you had a positive experience with us. It's great to know that our wide product range, user-friendly platform, and efficient delivery met your needs. We appreciate you mentioning our competitive prices and your willingness to use us again. Thanks for the AAA+++ rating!
Good parts, fast postage
Parts arrived exceptionally quickly, especially at the busy end of the year.
Construction looked quality and fit with no issues.
20 décembre 2025
Réponse de Superspares
We're happy to hear that the parts arrived quickly and were a quality fit, especially during the busy season. Thank you for your positive feedback!
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