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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received my order with Supplied Shop in a timely manner. Everything was packaged perfectly. No broken items. I did receive one item with missing parts but it was taken care of by Supplied Shop Custo... Voir plus

Noté 5 sur 5 étoiles

Great company, even better customer service! I've purchased many products from Supplied! The quality of their products have exceeded my expectations. Each time I've reached out to customer service, th... Voir plus

Noté 5 sur 5 étoiles

Supplied customer service is #1 in my book!! I have dealt with other companies and they have all been very helpful but Supplied has always gone above and beyond! Products are amazing and if for whatev... Voir plus

Noté 5 sur 5 étoiles

I received my first order with supplied, I was missing some items and had one item I was less than happy with the quality. I emailed customer support and quickly got a response from Andrea. She prom... Voir plus

À propos de l'entreprise

  1. Marché de vente en gros de vêtements

Écrit par l'entreprise

Supplied gives boutique owners like you access to over 100,000+ wholesale boutique items in one convenient place. Supplied does wholesale differently from other wholesale suppliers you’re probably used to.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

172 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(172)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Satisfied

Items came in less than two weeks after placing the order! Was very well packaged. Will be definitely ordering again.

21 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Supplied is Amazing!!!

The company has a great Culture, and their people are amazing! Supplied makes it easy by not having no minimal purchase, having a wide selection and helpful with any questions I have. Not only I can get inventory but also content that will support my business as well support my journey as a small business owner.

21 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company, great products, great customer service. I can not imagine them NOT being in existence.

20 octobre 2020
Avis spontané
Noté 4 sur 5 étoiles

Love them.

I hated the price of shipping for the amount of items I got at first but other than that A+ to the company. Great products and a wide selection of products to chose from all priced very well. And because of that the price of shipping isn’t a bother. Iwill definitely be ordering again!

19 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

More than just a wholesale company

Supplied has a wide variety of items at great wholesale prices. The items are well packaged, and shipping is fast. The customer service representatives are very knowledgeable and helpful. Supplied is more than just a company, they are eager to see their customers grow, and they are building a community of entrepreneurs who help each other.

19 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Supplied and happy!

Hi Joseph, I just received my order and it is perfect!!! I am quite pleased with the quality of the items and packing of my goods. I own a spa on Cape Cod, provide services and run an online store. My new venture is subscription beauty boxes. To round out the private label skincare products featured in the boxes I ordered some accessories from Supplied. I will be ordering again soon!

Sheryl Baba

16 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Awesome products and people!

I just started using Supplied and I am very happy! They have amazing products that I can't post fast enough to sell and the people you can tell care about not only the company and products, but also thier customers! I am so glad to be a part of this community and highly recommend supplied!

12 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Bad service

Half my order was supposedly out of stock. After waiting so long for the order to arrive, half of it missing. No email. Contacted them through email, ( they have no phone number) they said they would refund my money. After a week, no refund. Another email, excuses why it's taking so long. Been three weeks!

24 septembre 2020
Avis spontané
Logo de Supplied!

Réponse de Supplied!

Hi Sheri,
Thanks for the feedback!
We typically see that about 10-15% of the items ordered will be unavailable or out of stock due to demand - we don't actually manufacture or stock any items ourselves, so it's really up to the factory's remaining inventory levels.
I also checked into your refund for you, and our system shows a refund processed on September 17th, for $58.11. We will follow up with our payment provider to investigate the issue, but please understand that we've already submitted the refund and it's being processed by a financial institution already.
Feel free to email us at help@suppliedshop.com or via chat on our website if you have any further questions.

Thanks,
Supplied Team

Noté 1 sur 5 étoiles

I had a horrible experience with this…

I had a horrible experience with this company. They cancelled my order, without a notice. I waited weeks for my products to come in. I decided to contact customer service, and they replied every 24hrs or more. She told me that she summited a refund, and that it was only going to take 4-5 days. I waited 2 weeks more, I get in contact with her again, she says that the refund hasn't been process yet because they had an issue with their system and that it should be processed in few days . it has been a week and they haven't giving my money back. My next step is to call my bank, I don't know what else to do.

23 septembre 2020
Avis spontané
Logo de Supplied!

Réponse de Supplied!

Hi Char,
Could you let me know the email you used to sign up with us? I'd like to audit our customer service team's activity.
We have very strict policies here that are the exact opposite of many of your points:
1. No one is allowed to cancel an order unless the customer requests it.
2. Our delivery turnaround time is 15-18 days, we try to be as transparent about this as possible on the website and via email.
3. Our customer service response rate has been within 1 business day.
So, seeing your review is quite alarming to us, and we'd like to do an internal investigation.

As for your refund, please rest assured that it has been processed and that we were indeed having some technical issues that were resolved late last week. We're a VC-backed startup out of Silicon Valley, which allows us to have a 100% satisfaction guarantee with no questions asked (although we do appreciate the feedback so we can continue to improve).

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