An absolutely amazing product for scuba diving. I have the 4.0 version. Great case to keep them safe. Easy to put in, they stay in and easy to equalise underwater even when descending and at 30 m. Tot... Voir plus
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My daughter bought me these for open water swimming. She is a kayaker and had heard good reports about them. My main concern with wearing earplugs was not being able to hear people. Surf ears are fant... Voir plus
I bought my first pair of SurfEars (3.0) ages ago and when I lost them I really missed them. They are such an effective ear plug in all sorts of surf, you can still have a chat and the leash means th... Voir plus
I ordered spare parts over a month ago and still have not received them. Something about "We've recently made significant changes to our shipping and logistics, including a switch in shipping agents... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ear plugs that let sound in and keep water out. Designed for surfing and other water activities. Prevent surfer's ear, ear infections raptured ear drums.
Coordonnées de contact
Grimsbygatan 24, 21120, Malmö, Suède
- info@surfears.com
- surfears.com
4,4
Excellent
394 avis
N'a pas répondu aux avis négatifs
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Good bye ear infections
Ear infections are a thing of the past. These are the best, tried others and surf ears are the only ones that have worked, highly recommend.
3 août 2023
Réponse de Surfears
Dear Peter,
Thanks you so much for taking the time to share your awesome review! 🌟
We're over the moon to hear that SurfEars have put those ear infections in the past for you. It's very rewarding for us to know that our product has made a positive impact on your surfing experience. : )
Wishing you endless waves and lovely surf sessions ahead!
Warm regards,
Susanne and Team SurfEars
They make it difficult to talk
They work, they arrived on time, and they fit well, but they make it difficult to talk, and were very expensive. When I have Surfears in they amplify my own voice, and what I hear, so much that when I talk to others I naturally lower my voice. So much so that no one can hear me. It's a weird sensation that makes it very difficult to talk to anyone. I ended up taking them out all the time so I could talk to people.
9 août 2023
Réponse de Surfears
Dear Joseph,
Thank you very much for your positive feedback regarding delivery, fit, and functionality in the water. We sincerely apologize for the challenges you've encountered with SurfEars amplifying your voice.
To address this issue, you may want to consider experimenting with different sizes and positions of the gels on your SurfEars. This can help you achieve optimal protection from water while allowing sound to enter more appropriately. Each earplug's silicone tip offers two depth-wise positions. You can choose to wear it deeper or shallower based on your personal preference.
When attaching the plastic core part, please note that there are two distinct clicks: the first position (deeper) and the second click (shallower). The ear tips do not need to fit tightly or be pressed firmly against your ear canal to create a proper seal; it's sufficient for them to make contact with the skin all around. The most crucial aspect is ensuring a good seal that traps warm air within your ear. Typically, you'll want the first two flanges on the bud inside the ear canal and the third just at the point where the ear canal begins.
This video demonstrates the two positions: https://vimeo.com/317977431
Additionally, when ordering from our website, please remember that we offer a 30-day money-back guarantee on our earplugs. This means that if they do not meet your preferences or expectations, you have the option to request a refund within that time frame. We want you to be satisfied, and we understand that everyone's ears are unique.
If there is anything else we can assist you with, please do not hesitate to contact us at: info@surfears.com
We are here to help!
Warm regards,
Susanne and Team SurfEars
Great earplugs, great customer service.
SurfEars are the best earplug I’ve used, and customer service is great. Response to questions and product needs via email has always been fast and personable.
31 juillet 2023
Réponse de Surfears
Dear Doug!
Thank you so much for your kind words and taking the time to share this lovely review! It's amazing to hear that you are really happy with your SurfEars and that you appreciate our customer service!
We are happy to have You as a loyal customer and your support means a lot to us! : ) Thank you!
We wish you a lot of great times in the water!
Warm regards, Susanne and Team Surfears
Réponse de Surfears
Dear Adam!
Thank you very much for sharing this great review! We're genuinely happy to hear that you find SurfEars comfortable and that they snugly stay in place while you're in the water!
All the best and happy times in the water! :)
Warm regards, Susanne and Team SurfEars
Great product with easy ordering and…
Great product with easy ordering and quick delivery
30 juillet 2023
Réponse de Surfears
Dear Kenneth,
Thank you for taking the time to share your feedback with us! Knowing that SurfEars is working perfectly for you brings smiles to our faces. Your generous words about the smooth delivery and ordering process are very motivating for our team. : ) We always aim to provide the best service possible.
Your support means a lot to us, and we can't wait for the opportunity to serve you again in the future.
Warm regards,
Susanne and Team SurfEars
I ordered spare parts over a month ago....
I ordered spare parts over a month ago and still have not received them. Something about "We've recently made significant changes to our shipping and logistics, including a switch in shipping agents and warehouses. This has brought about challenges we're actively resolving. For now, we can only ship spare parts from our Swedish warehouse." They've given me a discount Or I would have given them a one star rating. Hopefully will receive the parts soon.,
5 août 2023
Réponse de Surfears
Dear Thomas,
I'm truly so sorry to hear that you haven't received your spare parts despite ordering it over a month ago.
Thank you for bringing this to our attention. We take your concern seriously, and we have sent you an email to help resolve this issue immediately. Kindly check your inbox, and if you haven't already, look in your spam or junk folder, in case our message ended up there.
Your satisfaction with our products, delivery and customer service is our top priority, and we are committed to ensuring you receive your purchase as soon as possible.
If you need any further assistance or have additional questions, please don't hesitate to respond to our email, and our team will be more than happy to assist you further. Thank you again for your patience and understanding.
Warm regards, Susanne and Team SurfEars
Truly an incredible product
Truly an incredible product. I have always loved being out in the water if it’s surfing, kayaking, or just going for a swim. I have always struggled with water in my ears and have had really bad ear infections in the past. Yet since I have used surf ears I have had no such problems. They truly are a life changing product. The best part is they come in all shapes and sizes so you can scale it to your own ears I do believe they are the best earplugs other than customs made one around.
27 juillet 2023
Réponse de Surfears
Dear Sawyer,
Wow! Thank you for this amazing review!
Your story of overcoming ear issues and infections is heartwarming and we're truly happy that SurfEars has played a role in ensuring your well-being.
The fact that you find our earplugs to be customizable and comparable to custom-made ones is high praise indeed. We put a lot of effort into ensuring a comfortable fit for everyone, and it's wonderful to know it's working for you.
Thank you for choosing SurfEars and for taking the time to share your experience with us and the water community! Your words inspire us to continue providing top-notch products to fellow water lovers like you. : )
Wishing you many more incredible moments in the water : )
Warm regards, Susanne and Team SurfEars
Top product and excellent customer service
My SurfEars are invaluable to me for surfing, spearfishing, swimming and underwater hockey. I have pretty bad exostosis of the ear (surfers ear) and I am delaying surgery by using good earplugs. I have tried other earplugs and SurfEars are the only ones I have found that stop water, allow me to hear/equalise easily and are comfortable. I bought another set for back up. I had to replace the core and mesh part of my SurfEars but there was a lengthy delay to deliver. SurfEars were excellent to deal with and sorted everything out.
1 août 2023
Réponse de Surfears
Dear John,
I'm genuinely sorry to hear that you haven't received your purchase despite ordering it several weeks ago. Thank you for bringing this matter to our attention.
I assure you that we take your concern seriously, and we have already sent you an email to help resolve this issue promptly. Please check your inbox, and if you haven't already, kindly look in your spam or junk folder just in case our message ended up there.
Your satisfaction is our priority, and we are committed to ensuring you receive your purchase as soon as possible. If you require any further assistance or have additional questions, please don't hesitate to respond to our email, and our dedicated team will be more than happy to assist you further.
Thank you for your patience and understanding.
Warm regards,
Susanne and Team SurfEars
quick feedback
the delivery company had some issues with finding my address, but the customer service had super quick response time, so this issue was solved within a day!
24 juillet 2023
Réponse de Surfears
Dear Harald!
Thank you so much for your kind words and lovely review!
We're so pleased to hear that our customer service team was able to assist you with the lost delivery. We always strive to go the extra mile for our customers, and your satisfaction with both our products and service is our top priority. : )
If there is ever anything else, please reach back to us as we are always happy to help you!
We wish you many good times enjoying the water!
Kindly, Susanne and Team SurfEars
I genuinely love this product
I genuinely love this product. In not one to write reviews but it's absaloutely deserved here. I've been having trouble keeping water out of my ears to the point where I was avoiding surfing and I had tried pretty much anything until I found these. They work wonderfully, never fall out and come with a nice case and range of sizes. I honestly can't recommend this enough it's well worth the investment.
31 juillet 2023
Réponse de Surfears
Dear Conall,
We truly appreciate you taking the time to share this amazing review! Your kind words mean the world to us, and we're truly happy to hear that SurfEars has made such a difference in your surfing journey.
It's incredibly satisfying to know that our product has helped you to fully enjoy the sport you love. Your recommendation and satisfaction are a testament to our commitment to providing top-quality solutions. : ))
Thank you for choosing SurfEars and we look forward to being a part of your future adventures!
Warm regards, Susanne and Team SurfEars
Great for keeping out noise and water
My 7 year old wears these in and out of the water and they work great for noise and water sensitivity.
26 juillet 2023
Réponse de Surfears
Dear Brooke,
Thank you so much for sharing this lovely review and your feedback with us!
It's fantastic to know that our product is helping keep noise and water at bay, especially for someone as young as your child. Their comfort and protection are paramount, and we're delighted to be a part of their enjoyable water experiences. : )
Thank you for choosing SurfEars! We wish you many great days in the water!
Kind regards,
Susanne and Team SurfEars
The best surf plugs by far
The best surf plugs by far. I've had repeat double exostectomies so these are a must for me. The colour coding is such a simple innovation but makes it so easy to insert without having to strain to read a microscopic 'R' or 'L'. They don't perish or degrade and don't even tangle compared to similar products I've used in the past - just wish I didn't keep leaving them on the back of my car and driving off! Comfortable and don't fall out even when I get worked in powerful surf. Even the pouch is thoughtfully designed and clips to my wetsuit bucket. Not the cheapest but the best.
31 juillet 2023
Réponse de Surfears
Dear Addas!
Thank you so much for your kind review and for sharing your experience with us, this means a lot!
It is truly lovely to hear that our SurfEars has provided you with the relief you were seeking for your ears while surfing! We understand how frustrating it can be to struggle with water in the ears, and we are so glad that our SurfEars has put an end to this discomfort for you. Your feedback about the color coding and the pouch is also much appreciated; we aim to make every aspect of our products user-friendly.
Thank you for choosing SurfEars, and we look forward to serving you for many great surf sessions to come! : )
Warm regards,
Susanne and Team SurfEars
Comfortable and effective product
Excellent product
Comfortable and effective.
My son is prone to ear infection from the pool but this product stops that happening.
28 juillet 2023
Réponse de Surfears
Dear Sarah !
Thank you so much for your review and kind words, this feedback means a lot to us! It is lovely to hear that your son really likes his SurfEars and that they are working so well for him while swimming and enjoying the pool!
Again, thank you for sharing this! : )
Warm regards, Susanne and Team SurfEars
Réponse de Surfears
Dear Alex!
Wow!! Thank you so much for your kind words and this lovely review! Your support means a lot to us and we are truly happy to hear that our SurfEars are working so well for you!
We wish you many great days enjoying the water! : )
Warm regards, Susanne and Team SurfEars
Product works
Product works. Actually can hear.
On time delivery.
Like the storage case.
Not a fan of cord as it snags on my wetsuit hood but not sure what solution is. Don’t want to lose the ear plugs.
25 juillet 2023
Réponse de Surfears
Dear George,
Thank you for taking the time to share your great review and feedback with us and the surf community. We're really happy to hear that the product is working well for you and that you appreciate the on-time delivery and the storage case. : )
We understand your concern about the cord and the potential snagging on your wetsuit hood, we appreciate your input! Here is a guide that might help you with this:
https://surfears.com/instructions/
If you ever have more suggestions or questions in the future, please don't hesitate to reach out. Your input is valuable, and we're here to ensure your experience with our products is the best it can be.
Thank you for your true support and we wish you lots of days enjoying the water!
Warm regards,
Susanne and Team SurfEars
Perfect for 9
Prompt delivery to our holiday house. Perfect for my 9 year old who struggles with his ears when spending a lot of time swimming. They stayed in brilliantly and the strap was comfortable. They should last.
24 juillet 2023
Réponse de Surfears
Dear Judy,
Thank you so much for taking the time to share your feedback, and we're so happy to hear that SurfEars worked perfectly for your 9-year-old during your holiday! : )
Comfort and reliability is our top priority, and we're delighted to know that the earplugs stayed in brilliantly and that the strap provided the right fit. Your confidence that they'll last means a lot to us. If you ever have more questions or need assistance in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again.
Warm regards,
Susanne and Team SurfEars
Réponse de Surfears
Dear David!
Thank you for your fantastic review!
We're amazed to hear that you had a great experience with our service, and we're especially delighted that you find our plugs to be the best you've ever used. :))
Your satisfaction is what we aim for, and your positive feedback fuels our commitment to providing the best earplugs and service.
We wish you a lot of fun times in the water!
Warm regards,
Susanne and Team SurfEars
Dry ears and clear sound!
I bought these because a friend raved about them and she was so right! I took these snorkeling in Tahiti and Bora Bora. No water came into my ears and I could hear/have situational awareness so well! Ironically, my husband who never needs ear plugs blew an ear drum while we were snorkeling the second day and because these come with different earpieces, he was able to use them and still have a good experience. Thank you so much! We are getting a second pair for our next trip!
23 juillet 2023
Réponse de Surfears
Dear Vanessa!
Thank you so much for sharing your beautiful sunshine story with us! It is amazing to hear that SurfEars kept your ears dry and provided clear sound while snorkeling in Tahiti and Bora Bora.
And it is also especially heartwarming to know that SurfEars came to the rescue for your husband and allowed him to still enjoy the experience despite the unexpected challenge. We hope he's recovering well. : )
Your kind words and loyalty mean a lot to us and we are happy to be a part of your adventures!
We wish you and your husband many more future adventures and great snorkeling experiences!
Warm regards,
Susanne and Team SurfEars
Réponse de Surfears
Dear Allan!
Thank you so much for your lovely review and kind words! We're truly happy to hear that you really like our SurfEars!
All The Best & Happy Surfing! :)
Warm regards,
Susanne and Team SurfEars
They are the only ear plugs that…
They are the only ear plugs that prevent my granddaughter getting ear infections definitel worth the money
22 juillet 2023
Réponse de Surfears
Dear Dominie!
Thank you so much for sharing this amazing review! It means so much to us! We're very happy to hear that SurfEars are effective to keep your granddaughters ears safe from ear infections! : )
If there is ever anything, you can always reach back to us! We wish you and your granddaughter many more wonderful days in the water while keeping your ears well protected!
All The Best, Susanne and Team SurfEars
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