Surfbhosting has really exceeded my expectations when it comes to hosting, not only is it cheap, it’s also super fast. And their support team are literally angels in disguise, they can help you with a... Voir plus
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Lisez les avis des autres
Surf hosting got breached again. Seems like a staff member with admin perms got ratted, causing the discord server to be completely nuked and possible data loss on the servers. This is unacceptable as... Voir plus
Surf Hosting is amazing! I've been using multiple servers under their services for several months. Their deals are amazing, and the customer service is impeccable. I've had very few issues with their... Voir plus
L'entreprise a répondu
Surf hosting is by far one of the best server hosting sites ive worked with on any of my various game servers. They provide quality customer service and support even in off hours with a very quick res... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We have gone through various hosting providers over the years and saw that there was always something missing in every provider, whether it be reliability, performance, support, or just morals as a whole. Many providers use outdated hardware and the ones who do in fact use higher-end hardware consume lots of power and other resources, leaving behind a huge carbon footprint. Surf Hosting was created as an all-in-one solution. Highest quality out there, treating customers like human beings instead of a number, no matter how large we get. These are the very baseline of core values that drive our success here at Surf Hosting. We believe that if you do good for the world, the world does good for you - Which is why we are committed to contributing 3.4% of our profits towards carbon removal and tree planting for a greener future.
Coordonnées de contact
1150 Nw 72nd Ave Tower 1 Ste 455 #15076, 33126, Miami, Etats-Unis
- support@surfhosting.co
- surfhosting.co
Les gens ont aussi consulté
Charge back that shit host.
I stopped using their services.
Server is down for a whole week.
They still charged me 300$.
They refused to give me a refund so i decided to do a charge back from my creditcard.
10 décembre 2024
Avis spontané
Surf hosting got breached again
Surf hosting got breached again. Seems like a staff member with admin perms got ratted, causing the discord server to be completely nuked and possible data loss on the servers. This is unacceptable as a host, this is like their 3rd breach in a few months.
22 novembre 2024
Avis spontané
Extremely good customer service
Extremely good customer service, I had got a Minecraft server originally and my kids stopped using it entirely so I asked to switch it to a vps for the remainder of my service time and they instantly where there to help me, I recommend them for any server need you could need they WILL help you
2 avril 2024
Avis spontané
Réponse : Surf Hosting
Hey Gwen Casmira
We’re thrilled to hear that our customer service exceeded your expectations and that we could assist you with switching your Minecraft server to a VPS. It’s our goal to be responsive and accommodating to your needs, and your recommendation means the world to us. We’re here to help with any server needs you have, now and in the future.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
I've been using them for a few months…
I've been using them for a few months as they were a much cheaper alternative to other hosters. Their customer service is also amazingly helpful!
30 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Ben.
Thank you for your kind feedback! We’re so glad to hear that you’ve found us to be a cost-effective alternative and that our customer service has been amazingly helpful. Your satisfaction means a lot to us, and we appreciate you choosing us for your hosting needs.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
I think it's an excellent option if you…
I think it's an excellent option if you want to have your own server since they are very friendly and fast in serving you and they help you with whatever you need.
29 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Roberto Benitez.
Thank you for sharing your experience! We’re thrilled to hear that you find our service to be an excellent option for hosting your own server. Our team takes pride in being friendly, responsive, and helpful with any support you need. Your satisfaction is our priority, and we’re glad we could meet your expectations.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
amazing service and amazing prices all…
amazing service and amazing prices all the staff are so friendly and so helpful WILL be continue Buying.
28 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Harley.
Thank you for your amazing feedback! We’re delighted that you find our service and prices exceptional and appreciate our friendly and helpful staff. It’s fantastic to hear that you plan on continuing to work with us.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
The worst hosting company
The worst hosting company
The worst hosting company you will ever encounter—they're a scam! Don’t let the prices convince you. They have terrible support and will randomly change prices without notifying you. The number of server crashes and issues is unacceptable. They are associated with doxxers and DDoS attackers.
1 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Outbox
I’m sorry to hear about your negative experience with us. I want to clarify a few points.
We haven’t made any recent price changes, and we always provide notice ahead of time. Any changes affect new orders only, so your original pricing should remain locked in. If this isn't the case, and experienced a price increase a few months back on an existing order, please open a ticket so we can amend it and provide you with a refund on the difference.
Regarding server issues, we haven’t received any recent tickets matching your description. If you experienced problems, I encourage you to open a ticket in the future. Our team is always ready to assist you!
I’m also unclear about your mention of being associated with doxxers and DDoS attackers.
We’ve flagged this review with Trustpilot, as we believe it doesn’t reflect a genuine experience. If you’d like to discuss this further, please reach out to me directly at brayden.quattrocchi@surfhosting.co. I’d be happy to have a constructive conversation.
Best,
Brayden Q. | Director of Customer Experience
Surf Hosting
Terrible Support
16 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Panda,
I’m truly sorry to hear about your experience with our support. We always aim to provide high-quality assistance, and it's disappointing to know we fell short in your case.
Please reach out to me directly at brayden.quattrocchi@surfhosting.co. I would appreciate the opportunity to understand what didn’t meet your expectations so we can improve.
Thank you for your feedback, and I hope to hear from you soon.
[EDIT] 30/10/24 Still waiting for a response
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
Best server host ever
Surfbhosting has really exceeded my expectations when it comes to hosting, not only is it cheap, it’s also super fast. And their support team are literally angels in disguise, they can help you with anything very quickly. I am actually shocked not many people know about surf hosting.
15 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Archie.
Thank you for such a glowing review! We're thrilled to hear that Surf Hosting has exceeded your expectations in both speed and affordability. Our support team is dedicated to providing top-notch assistance, and it’s fantastic to know they've made such a great impression. We appreciate your kind words and the shoutout!
Thank you again for choosing Surf Hosting. If you need further assistance, we're always just one click away. Please feel free to reach out at any time.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
This is why you should pick Surfhost
Good staff and very quick response fixed my issuse in less than 10mins i really suggest this hosting for better experience
14 octobre 2024
Avis spontané
Réponse : Surf Hosting
Hey Learn.
Thank you for the awesome review! We're thrilled to hear that our staff could resolve your issue in under 10 minutes and that you’d recommend us for a better hosting experience. We’re here to make sure everything runs smoothly for you!
Thank you again for choosing Surf Hosting. If you need further assistance, we're always just one click away. Please feel free to reach out at any time.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC
E: Geoff.Charlesworth@surfhosting.co
Why pick Surfhosting
Amazing site for servers plus great tech team
Two words Reliable and cheap
8 septembre 2024
Avis spontané
Annoying, Spammy Advertisements - No means no
Alissa G. on behalf of Surf Hosting is persistent, but in all the ways that are most miserable to the customer's experience.
She began messaging me over 8 months ago, acting, as many other people have mentioned, like a player interested in my server, however, she was only interested in shooting me her pitch.
I initially was interested in hearing the pitch, decided it was not something I wanted to invest any time or money into, and moved on with my day. Months go by, and like a thorn in your heel, Alissa appears, again, and again, and again.
Alissa quotes me on being "confident" that she can give the best deal in town, except its not... in fact, its not even close to the current deal I am running with, because its a resale of an actual bare metal retailer.
It is clear that the opportunity before us all is not worth the money, or harassment.
Please stop your embarrassing advertising campaigns and run a real business, outside of my DMs.
24 septembre 2024
Avis spontané
Réponse : Surf Hosting
We apologize for your experience with our outreach. While we own the majority of our hardware, we understand your concerns about persistence. We appreciate your feedback and will take it into consideration to improve our communication methods. Thank you for bringing this to our attention.
Quick response times and low cost.
Surf is always so quick to fix any problems I seem to find when setting up or working on my servers. I have yet to be disappointed with them, and for the price you just can't beat it. Best Hosting company I've found to date.
22 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey ThreeForths Studios
Thank you for your wonderful feedback! We're delighted to hear that our quick response times and low cost have made your experience with us a positive one. It’s great to know we’ve consistently met your expectations while setting up and working on your servers. We're committed to keeping our service affordable for you.
Best regards,
Geoff C. | Manager, Community & Engagement.
Surf Hosting LLC.
Réponse : Surf Hosting
Hey Molinious
Thank you for your Amazing review! We're glad to hear that our team was able to address your important issue quickly. Providing timely and effective support is a priority for us, and we’re happy that we could assist you. If you need any further help or have more questions, we’re always here for you.
Best regards,
Geoff C. | Manager, Community & Engagement
Surf Hosting LLC.
great service and great servers
the service is professional with friendly staff who are willing to help you, prices are fair for each pricepoint, servers are all run on high performance machines and there are often deals on what servers are available on the budget plan, if you are lucky, you might get a real good server being offered for limited time while stock lasts, I was able to get the limited edition Ryzen 9 7950X at 1$ a gig during limited time it was in stock. Not to mention, they offer server splitting for all plans, including budget, with four slots available to start with, with the option to buy more slots, the servers are very stable and offers a free server migration service too.
7 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey Novaflame,
Thank you for your fantastic review! We're thrilled to hear that you experienced great service and found our staff to be professional and friendly. It's wonderful that you took advantage of our limited-time offers, like the Ryzen 9 7950X at an incredible price. We're also glad you appreciate our server splitting options and free migration service. Your feedback inspires us to continue delivering high-performance solutions and exceptional value to our customers. We look forward to serving you again!
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
Was hesitant to switch over because I…
Was hesitant to switch over because I never heard of Surfhosting but ultimately glad I did. My server is running way smoother and quicker, the staff and support team went above and beyond to help me transfer my services from another hosting site and were phenomenal. Definitely recommend
12 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey Knep
Thank you for sharing your experience with Surf Hosting! We're thrilled to hear that you decided to make the switch and are enjoying a smoother and quicker server performance. Our dedicated staff and support team always strive to go above and beyond, especially during service transfers. Your recommendation means a lot to us, and we’re here to help with anything else you need in the future!
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
Can’t name a better server host than surf hosting
Amazing and fast customer service! The server is also very customizable and has no player limit which makes it amazing. Staff are really helpful and kind too! Can’t name a better server host than surf hosting.
10 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey Rick,
Thank you for your fantastic review! We're thrilled to hear that you find our server hosting to be the best and appreciate our amazing and fast customer service. It’s great to know you enjoy the customizability of our servers and the lack of player limits. Our team takes pride in being helpful and kind, and your feedback motivates us to continue providing top-notch support. We look forward to serving you in the future!
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
Always helpful and easy to use.
Always helpful and easy to use.
Had an issue earlier which was solved very quickly and setting up the server was easy to understand. The staff are always happy to help, they are friendly and don't complain if you do not reply quickly back to them like others do.
My Co-Owner made the server with them and they have been nothing but helpful throughout the whole process.
10 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey Sonya,
Thank you for your wonderful review! We're thrilled to hear that you found our services helpful and easy to use. It's great to know that your issue was resolved quickly and that setting up the server was straightforward. Our team takes pride in being friendly and supportive, and we appreciate your acknowledgment of their efforts. We're dedicated to providing assistance throughout the entire process, and we're glad to have made a positive impact on your experience. Thank you for choosing us as your hosting provider!
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
excellent uptime!
as a minecraft player myself i have been a loyal member of many servers and networks hosted by surf and i can say with alot of confidence that they are reliable and keep very good uptimes.
12 juillet 2024
Avis spontané
Réponse : Surf Hosting
Hey Kane!
Thank you for your fantastic review! We’re thrilled to hear that you, as a loyal Minecraft player, appreciate our excellent uptime and reliability. Your confidence in our hosting services means a lot to us. We strive to provide the best experience for all our members. If you have any suggestions or need assistance, please feel free to reach out.
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
Very stable servers with good support…
Very stable servers with good support and low cost they got the holy trinity.
1 septembre 2024
Avis spontané
Réponse : Surf Hosting
Hey Consumer!
Thank you for your positive feedback! We're thrilled to hear that you find our servers stable and our support helpful. Providing quality service at a low cost is our goal, and we're glad to know we've achieved it for you.
Regards,
Brayden Q. | Director of Customer Experience
Surf Hosting
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