Surgevio Avis 

Well I went to pay for school supplies and the page transfered me here. They compensated me on the charge and the man on the phone was super polite

Excellent work

They quickly resolved my issue and hopefully the money gets credited back to my account

Fue de gran ayuda el acompañamiento que me brindaron durante el proceso

Not that great because I had to struggle to get them to refund my entire money. At first they were hesitate to offer me other way around but I kept telling them to pay me back because I never did sign up for their products. At the end they finally refunded fully.

The problem is being resolved I think. Saint was a understanding person and listen to my concerns.

I needed a refund, they emailed me back really fast and said they would

The process to get my refund has been quite tedious , I’ve asked for it in other form of method but” Diamond “ the escalation representative seems to have bypassed every resolution. I’ve explain the logical thing would be to either gift card or have another account and routing number to give . Instead ithe email said “ credit refunded “ refunded do what is what I’ve explained several times . I’ll reach out again but this experience is horrible and i dont Recommend them to anyone . Also this is what i submitted And it clearly was bypassed



“ OK, I’ll submitted the review. It should be there. H How else can we resolve this to get the money back? I no longer have that bank so I like it credited back to an account and routing number”

This was there response . After no information was gathered about my new credit card information or credit being applied .

“ Hello Joshua,
I hope this email finds you well and that your experience with us has been positive so far. I also hope the Customer Support Team was able to resolve your concerns effectively.

Thank you so much for your feedback; it's very valuable to us. We are committed to continuously improving our services and doing everything we can to ensure the satisfaction of all our customers.

I'm pleased to inform you that you compensation has been successfully applied to your credit. Please note that it may take 7 to 10 business days for the adjustment to appear in your account.

If you have any questions, comments, or anything else you'd like to share with us, please don't hesitate to contact us. We're here to ensure your satisfaction and help you with any further concerns you may have.

Thank you for your patience and understanding throughout this process.

If you are satisfied with the support you received, we would appreciate it if you could leave a positive review of this conversation on Zendesk. Your opinion is very important to us.
“

Again very bias and bypassed everything in which I’ve stated

I was scammed by a Tik tok shop that used this app and I talked to them about it and they fixed the situation up in 20 minutes. Thanks to Jamal

Horrible wont credit unless i do a review when i didnt even sign up n someone tried to use my information to buy a subscription

I was completely satisfied with Nicholon and how he handled the refund for subscription

Saint helped me with what I needed

Had a very constructive conversion with the rep there I am now awaiting my refund