Lovely shop owned by super friendly cheerful couple. They go out of their way to make you feel special. You can see the stock online modelled by Susie and in the boutique where you can take your ti... Voir plus
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Lisez les avis des autres
I ordered various trousers from Susie Boutique. Ordering was easy, great communication and quick delivery. The trousers were as described and good colour options. Would be good to see more cloth... Voir plus
I ordered 2 mystery bag the items were good quality but out of the 8 items I received I would only wear 3 of them. I have ordered lots of stuff from Susiesboutique and it has always been fantastic, t... Voir plus
Love these Joggers. Great quality and lovely and soft. Wash well. Hoping to buy more when other colours come in stock. Speedy delivery and great communication from this seller
À propos de l'entreprise
Coordonnées de contact
unit 22 chadkirk business park, SK6 3NE, Romiley, Royaume-Uni
- 07538322320
- 1susiesboutique@gmail.com
- susiesboutique.co.uk
4,6
Excellent
50 avis
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😠😠😠 very poor customer service
😠😠😠 very poor customer service. Not replying to my messages… I have proof of returns to warehouse and I honestly think they don’t believe me…. Unbelievably bad… won’t use again 😡
16 mai 2025
Avis spontané
Never received the order and emailed…
Never received the order and emailed them daily for a week and left voice messages - none of which have been replied to. Do not use this company
14 avril 2025
Avis spontané
FAB FAB ITEM
Delivered superfast.I love the Julia Magic Trousers. I ordered a black pair - very wrinkly when artived but ironed flat just how I like them . These are so comfy - when you over indulge/ or are a bit trimmer they still fit and are great. I have various colours. Recommended product and seller - no complaints from me x Pat
12 avril 2025
Avis spontané
It may take awhile to come don’t panic
I purchased magic trousers and although they took over 2 weeks to come I am absolutely delighted with them. The quality is great and they are a couple of pounds cheaper than other outlets even with the p&p.
It used to take a couple of weeks for things to come in the post before faster companies arrived. They were worth the wait !!
5 avril 2025
Avis spontané
Faulty goods? Forget a refund
I purchased three summer tops in good time for our summer, two of the tops, after wearing twice, developed holes. The customer service department state I have gone over their returns policy. After many messages where I have had to quote the faulty goods act, they are now not replying. I now have to contact my bank to get involved when a decent company should honour faulty goods. They haven’t even asked for photos, just not interested. Will never purchase from them again.
29 août 2024
Avis spontané
Love my magic cargo pants amazing fit i…
Love my magic cargo pants amazing fit i always find it hard to find pants that fit thanks i will be back again💕
16 mai 2024
Avis spontané
Disgraceful customer service
Edit: since posting review below, I contacted Susie again via messenger, on another account, in order to reach a resolution, and she has blocked me again without responding to me.
This treatment of a paying customer is deplorable and I am now going to report this company to Trading Standards. My advice would be to avoid shopping here at all costs.
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I purchased magic trousers and after 2 wears (and not yet washed) the stitching has come away at both back pockets and the back seam. I emailed them about this on 16 Aug, no reply. I emailed again 31 Aug, no reply.
I sent a message on messenger, no reply. So I commented on their recent Facebook posts, explaining above, and asking what I need to do to get a response.I said the customer service was shocking.
Their response? Replying to me on messenger that a lot of their emails go into spam and what’s my email address….then they blocked me so I am unable to reply to them with that information.
I stand by the fact that this company’s customer service is disgraceful. If they are aware a lot of emails go to spam, as a business, they should be checking it to ensure they don’t miss any from their customers. That is a poor excuse for shoddy service.
Blocking me for being honest is disgusting.
16 août 2023
Avis spontané
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