I love my new pot. It’s a beautiful addition to my cooking collection. It is beautiful and sturdy. It is very well built. The size and handles are just perfect. I leave it on the hob because it looks... Voir plus
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Lisez les avis des autres
Genuine products delivery to a long time so docked a star for that but the products were genuine and competitively priced so all in all good
Shipping took forever. Product quality and effectiveness not as advertised so it was tossed in garbage. Will never order from them again...buyers beware!!! Be sure to check their reviews first. I wis... Voir plus
L'entreprise a répondu
I wish I read these reviews before ordering! I received the pan I ordered but handle was broken. I immediately emailed with photos but despite multiple emails, no response. The mobile number on the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Swadesi is an online store offering a curated range of Indian beauty, personal care, fashion, jewellery, food, and lifestyle products for customers across the United Kingdom. We focus on authentic products, secure shopping, reliable delivery, and responsive customer support throughout every order.
Coordonnées de contact
Royaume-Uni
- support@swadesi.co.uk
- swadesi.co.uk
2,9
Moyen
41 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 9 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love my new pot
I love my new pot. It’s a beautiful addition to my cooking collection. It is beautiful and sturdy. It is very well built. The size and handles are just perfect. I leave it on the hob because it looks beautiful 🤩
29 octobre 2026
Avis spontané
Casi un mes después y no he recibido mi…
Casi un mes después y no he recibido mi pedido
11 septembre 2026
I liked the product
I liked the product, but order arrived too late then what it was said.
11 septembre 2026
AVOID
AVOID - bad customer service, item still not dispatched after 2 weeks from order date.
Company refuse to give a refund.
10 octobre 2026
Avis spontané
Réponse de Swadesi
Dear Mrs A,
We sincerely regret the inconvenience caused by the delay in fulfilling your order and understand your disappointment.
At Swadesi, we take customer feedback seriously and are committed to providing a high standard of service. Upon reviewing our records, we have been unable to locate any previous enquiries associated with your concerns. We would therefore appreciate the opportunity to look into this matter further and gain a clearer understanding of your experience.
We kindly invite you to contact our customer support team at support@swadesi.co.uk, so that we can review your order details, investigate the circumstances, and work towards an appropriate resolution.
Please be assured that we genuinely value every customer and treat each concern with the utmost importance. We remain committed to addressing your feedback professionally and providing the assistance you deserve.
Thank you for bringing this matter to our attention. We look forward to the opportunity to resolve your concerns.
Kind regards,
Team Swadesi.
5 star service
11 septembre 2026
Buyers beware!!!
Shipping took forever. Product quality and effectiveness not as advertised so it was tossed in garbage. Will never order from them again...buyers beware!!! Be sure to check their reviews first. I wish I had!
16 septembre 2026
Réponse de Swadesi
Dear Carolyn,
Thank you for sharing your feedback. We sincerely regret that your experience with Swadesi has not met your expectations.
As a retailer, while we do not directly manufacture the products we offer, we maintain robust quality assurance procedures to ensure products are appropriately inspected before dispatch. Regarding delivery, our records indicate that your order arrived within the estimated timeframe of 10–12 business days communicated at the time of purchase.
We take your concerns seriously and would welcome the opportunity to review them further. Please contact us at support@swadesi.co.uk, and our team will be happy to assist you and work towards a suitable resolution.
We value your feedback and hope to have the opportunity to restore your confidence in Swadesi.
Thank you for giving us the opportunity to address your feedback.
Regards,
Team Swadesi.
disappointing
Unfortunately, a very disappointing experience. The product I ordered was never delivered.
2 octobre 2026
Wery well product.
11 septembre 2026
Its good and delevery very fast
31 août 2026
Genuine products delivery to a long…
Genuine products delivery to a long time so docked a star for that but the products were genuine and competitively priced so all in all good
2 septembre 2026
Good decent price
22 août 2026
Avis spontané
Order never shipped
Order never shipped; no reply to emails. I cancelled the order after almost 3 weeks of waiting. I wish I had read these reviews before placing my order
25 août 2026
Avis spontané
I have ordered about 236 euros product…
I have ordered about 236 euros product and they said they have UK warehouse and believe me they have shipped from India. I paid 150 euros for custom. Guys you should have idea about custom clearance.
And there was so many things missing and whicj about 100 euros and i have asked them so they replied and said that will be dispatched from their uk ware house since 2 months i have been waiting and sudden they said do not worry your order has shipped when i asked tracking if and they informed me they could generate automatically hence manually theys end i mean are we fool or what ,manually if you send by courier don't you get the Tracking ID. Seriojs fraud company and have nothing in UK and cheaters.
Worst company never ever shop anything at all.
18 août 2026
Avis spontané
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