Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Voir plus
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This is the second time our travel agent has used Swain for us. Swain was top notch in every aspect. We did a 2+ week trip and safari to South Africa and Zimbabwe. Every step of the way, we had a cont... Voir plus
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Every flight, hotel stay, and the tailored experiences were fabulous! Detailed texts sent daily for activities, car transfers and flights. Very professional and quick to respond to any inquiries I ha... Voir plus
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The extensive planning that went into this trip by Swain, made our adventure worry free! Booking our flights, arranging our drivers and taking care of amazing excursions took the planning off our plat... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Coordonnées de contact
19041, Haverford, Etats-Unis
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
4,9
Excellent
224 avis
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Swain response time to emails is top…
Swain response time to emails is top notch. I know when Richard and Kathryn say they are working on it, they are.
16 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Lynn,
Thank you for your feedback, which we very much appreciate. We value your support and look forward to continuing to be of assistance to you in planning future travel.
Kind Regards,
Anne Pace
Customer Success Manager
Very helpful and knowledgeable...
14 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Michael,
We appreciate your comments and thank you for letting us know that you found us to be helpful and knowledgeable. We look forward to assisting you with future travel plans.
Kind Regards,
Anne Pace
Customer Success Manager
We asked for a unique experience with…
We asked for a unique experience with boutique hotels, unusual tours and unheard of destinations and Swain delivered. Car rentals, airport pick ups were flawless.
13 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Allen,
We are happy to know that we planned a unique vacation experience for you and that all of your travel arrangements were flawless. Your comments are very much appreciated.
Kind Regards,
Anne Pace
Customer Success Manager
PERFECT VACATION
Swain did an excellent job planning our trip to Vietnam. EVERYTHING went smoothly from beginning to end. We had no worries in an unfamiliar foreign country. The local guides and drivers were terrific.
I would definitely use Swain in the future and I recommend using them.
12 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Rose,
Thank you for your recommendation and we do appreciate your comments following your recent trip to Vietnam. Our goal is always to provide a smooth vacation experience and to ensure that you feel comfortable while traveling. We look forward to you experiencing another one of our destinations.
Kind Regards,
Anne Pace
Customer Success Manager
Always a pleasure working with Kevin at…
Always a pleasure dealing with Kevin at Swain for Africa bookings. He is knowledgeable, courteous, always caters to every crazy request, and is always very quick to get back to me. I have recommended Swain to everyone I know for travel to Africa (and Australia), and this is my fourth time booking with them. Thank you Kevin!!
6 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Jennifer,
Your support is very much appreciated and thank you for your recommendation of Swain Destinations and your positive comments about working with one of our consultants.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
My clients traveled to India and…
My clients traveled to India and everything went perfectly. Next - clients (and including myself and husband) Singapore and Perth. In October two couples going to Bangkok - and in the planning stage with Smuti.
6 mars 2020
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Réponse de Swain Destinations
Dear Marcia,
Thank you for letting us know about your client's very successful India trip with Swain Destinations. Best wishes to you and your husband and your clients for a wonderful vacation in Singapore and Perth. We appreciate your support.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
My clients appreciated the flexibility…
My clients appreciated the flexibility of changing their arrangements in Sydney when Mrs. Jessee arrived ill. They enjoyed their guide.
On my end, Grant was great to work with, and I look forward to another Swain booking. Connie
6 mars 2020
Avis spontané
Réponse de Swain Destinations
Dear Connie,
It must have been disappointing for your client to be ill on arrival in Australia.
Thank you for your follow up and we look forward to assisting you with travel arrangements for your future clients.
Kind Regards,
Anne Pace
Customer Success Manager
Réponse de Swain Destinations
Dear Theresa,
Thank you for letting us know your clients had a great time on their recent trip. We are happy to hear this and look forward to assisting you in planning future travel experiences.
Kind Regards,
Anne Pace
Customer Success Manager
Dawn was awesome
Dawn was awesome. I appreciate all of her work in assuring that my trip was incredible!
27 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Michelle,
We are so pleased to know that you had an incredible trip and that our consultant was so instrumental in making this possible. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Fantastic experience from beginning to…
Fantastic experience from beginning to end.
They were so helpful when arrangements needed to be changed due to fires and helped create a wonderful vacation in the midst of difficult circumstances. Were invaluable with getting items returned to us which were left in a hotel. Highly recommend on all fronts!
24 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Jennifer,
Thank you for your recommendation, which we do appreciate. It is rewarding to know that we were able to create a wonderful vacation experience for you, despite the difficult circumstances at the time.
Kind Regards,
Anne Pace
Customer Success Manager
From start to finish
From start to finish, everything was arranged with ease. Great knowledge and very helpful in assisting the planning process. The guests were very pleased with the itinerary, accommodations, transportation, and sights.
24 février 2020
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Réponse de Swain Destinations
Dear Marty,
Our goal has always been to provide a seamless customized travel experience which your guests were able to enjoy. Thank you for your follow up and it is good to know that the planning process went well for you also.
Kind Regards,
Anne Pace
Customer Success Manager
great planning
great planning, communication, results....very knowledgeable
18 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Mike,
It is so good to know that the great planning and communication had such good results and that your recent trip was a success. We appreciate your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Traveler loved the trip and all of the…
Traveler loved the trip and all of the services.
Thank you.
13 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Ann,
We are so happy that your client loved their trip and the services included. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Very knowledgeable and responsive team…
Very knowledgeable and responsive team planning the trip. The actual trip was excellent - guides were fantastic and all arrangements were perfect!
12 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Atlanta World Traveler,
Thank you for your comments. It is a pleasure to hear that your trip was excellent, with fantastic guides and perfect arrangements.
Kind Regards,
Anne Pace
Customer Success Manager
Swain is excellent and my experiences…
Swain is excellent and my experiences for clients and for myself have been every bit as good as I could want.
6 février 2020
Avis spontané
Réponse de Swain Destinations
Thank you for sharing your positive experiences in working with Swain Destinations and we look forward to continuing our partnership.
Kind Regards,
Anne Pace
Customer Success Manager
I couldn't be happier with the service…
I couldn't be happier with the service I received from Swain!! They were on top of every component of the booking. Including informing me of the fires that were taking place in Australia at the time of travel. I will definitely be using them again!!
5 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Toni,
Thank you! We look forward to working with you again and we are pleased that you were so happy with our service.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent planning and communication
4 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Anne,
Thank you for sharing your feedback. Good communication and excellent planning are two key components of a successful customized itinerary and I am happy to know we provided this for you.
Kind Regards,
Anne Pace
Customer Success Manager
Connie was efficient and never…
Connie was efficient and never complained about changes my clients made because of the fires.
Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!
3 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Dianne,
It is always great to hear, that everything is working just as you had planned. It was so nice that your clients kept in touch with you, to let you know how much they were enjoying their time in Australia and New Zealand. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager
Smruti is a delight to work with and…
Smruti is a delight to work with and she put together a wonderful trip for my clients, Eli and Randi Kramer. Can't wait to hear their comments when they return from their trip.
3 février 2020
Avis spontané
Réponse de Swain Destinations
Dear Carole,
We are so pleased to have been able to help you in putting together a wonderful trip for your clients. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Five star rating for Swain
The people I have worked with at Swain are knowledgeable and professional. It is a pleasure to work with this company.
I have been in the business for over 50 years and I give them
5 Stars.
27 janvier 2020
Avis spontané
Réponse de Swain Destinations
Dear Ruth,
We appreciate your 5 Star Review and are so pleased that you have enjoyed working with our company and our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager
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