Swanky Travels Avis 

17
TrustScore 4 sur 5

4,2

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À propos de l'entreprise

  1. Agence de voyages
  2. Site de recherche de vols
  3. Agrégateur de voyages

Écrit par l'entreprise

We are experts in cheap flights and holiday packages. Swanky Travels is here to serve you with affordable luxury holiday packages and last-minute cheap flights.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,2

Tous les avis

(17)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Michael was very patient, given different options regarding my request. What would cost me more and where I would save. I will definitely use the company in future to book future travel destinations.

Michael was very attentive and helpful. Was patient throughout was apologised when there was a delay. Listened to my requests, given me different options of where I could save money .
I will definitely use this company again for future travels. I have saved the number

14 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Cheapest flights I could find and very patient when I changed my stopover details.

21 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

This ecompany is shameful with sharp practice

I was looking to book a ticket through what I thought was the Emirates websiteto go to Dubai stay for a week then fly on to Brisbane. I was given a price and told the agent, whom I assumed was a Emirates rep, that I had to check the dates with my family in Dubai and Australia. I was advised that I should reserve the price of the tickets by putting down a deposit of £200 and was assured would be fully refundable if I cancelled within 24 hours.

When I called the agent the next morning and told him the dates were inconvenient and that I wanted my deposit refunded, I was offered a voucher which was not acceptable. The rep then agreed to return the £200 and asked for my bank details in order to do this which would be in a couple of days. At that time, I realised that the company I was dealing with was not Emirates.

Since agreeing to refund the money, it has taken numerous, almost daily, phone calls eventually to get, after ten days just £180 returned.

17 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Just been on the chat with Kevin…

Just been on the chat with Kevin Johnson, he was so helpful, he spent time searching for me flights to New Zealand and when I told him my budget he found me a really good deal. I am really pleased with his service and will use this again in the future, Thank you Swanky Travels :)

3 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

John Belfort is amazing

John Belfort is amazing. Not only is he friendly and very patient but he did his best to get me out of a tricky situation.
I work as a Personal Assistant and had booked a flight through esky for someone else with KLM airlines and they kept changing my flight without notice.

John was able to secure a last minute flight with KLM at our preferred times. He worked overtime and soothed me in these times of stress.

Thank you so much John!

30 mars 2022
Avis spontané
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Réponse de Swanky Travels

Thank you so much for your kind feedback

Noté 5 sur 5 étoiles

Yes I really love the way I was…

Yes I really love the way I was attended to and I ll Regina recommend you to others and I ll be booking all my flight holiday and my family with you. Thanks you

11 mars 2022
Avis spontané
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Réponse de Swanky Travels

Thank you so much for your kind feedback

Noté 5 sur 5 étoiles

To say thank you

John did so much work to make my booking as stress free for me as possible . Nothing at all was too much trouble for him .My situation wasn’t straight forward but whatever needed sorting he did it without any fuss! I am really thankful to him for his very professional confident friendly polite work ethic which is much appreciated. He guided me through the process seamlessly at every step and I wanted to say thank you .

8 mars 2022
Avis spontané
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Réponse de Swanky Travels

Thank you so much for your kind feedback

Noté 5 sur 5 étoiles

How lucky was I to booked my ticket…

How lucky was I to booked my ticket with John Belfort. I was scheduled to depart Heathrow on 26/02/2022 and required a ticket leaving Johannesburg within 3 months. To say I was panicking was an understatement. I could not check in until I had proof of a future flight. I spoke with John who was extremely helpful, highly efficient and proactively engaged with helping with my urgent predicament. Needless to say, John took control of the situation and within the hour had a confirmation email. Please try imagine my relief! The stress of the airline not permitting my check in was instant and my relief was profound. Not only had John rescued me from a very dire and costly outcome, but had done this with keeping me informed throughout the whole process. I thoroughly and completely recommend to all that to book with John Belfort is an excellent start to any trip - holiday or
business. I certainly will not attempt to travel again with John handling all my future bookings. John Belfort - you are my Hero! Thank you so much, again!
Elena J

1 mars 2022
Avis spontané
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Réponse de Swanky Travels

Hi Elena,

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed Flight Booking with us. John is a special person who makes sure he is doing best for his customers. This makes us proud.

Thanks again for your kind words and for being a fantastic customer.

Noté 5 sur 5 étoiles

Thank you John for providing my family…

Thank you John for providing my family and I such excellent service. You listened and paid great attention to detail. Your professionalism, warmth and great communication made us feel at ease with you. We will certainly book more travels with you. Thank you

28 février 2022
Avis spontané
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Réponse de Swanky Travels

Thank you for your kind feedback

Noté 4 sur 5 étoiles

No one could have been more diligent…

No one could have been more diligent and conscientious in perusing an avaricious and customer hating BA than John. Thank you for seeing their horrible attitude through to an acceptable outcome for us, John.

23 février 2022
Avis spontané
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Réponse de Swanky Travels

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Booking with Henry

As pensioners we are not familar with technology, and that was the reason why we booked with Henry. He is a very helpfull gentleman, nothing was to much for us to ask and he helped with everything which made our booking some much easier. I would not hesitate to book furture trips with him

23 février 2022
Avis spontané
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Réponse de Swanky Travels

Hello Elaine Mills, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Noté 5 sur 5 étoiles

I have been given excellent service by…

I have been given excellent service by John. He has given me full guidance in a systematic manner. I prefer to plan all my travels with him because his information is accurate and he has been honest in all possible situations.

22 février 2022
Avis spontané
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Réponse de Swanky Travels

Dear Subramanian Balumahendran, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Kind Regards,

Noté 5 sur 5 étoiles

Thank you to John for excellent…

Thank you to John for excellent professional service, he really did tick all my boxes helpful with a caring manner and he found exactly what I asked for. I will definately book with him each time I go on a vacation. Thank you I give you 5 star ++. Well Done

21 février 2022
Avis spontané
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Réponse de Swanky Travels

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that John receives the recognition they deserve. Thank you again, have a great day!

Noté 4 sur 5 étoiles

I recently used swanky travels and the…

I recently used swanky travels and the level of professionalism is unmatched..they really do go out of their way to make life easier when you travel. They handles from flights..hotel and transportation.Special mention to John for your great service thank you!

19 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I received an excellent service with…

I received an excellent service with very effective communication from the team. John in particular was in constant contact at every stage to ensure I had everything I needed as the flight I booked was not standard. Swankytravel were very easy to deal with and delivered on every promise. I’d definitely recommend them!

19 février 2022
Avis spontané
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Réponse de Swanky Travels

Thank you for your kind feedback

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