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The Sweater Shop Avis 33

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The quality of wool is excellent and service excellent. I purchase the scarf wool purple which is a must have in wardrobe. Very versatile, you can unbutton and give you a shall or you can use attach... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service . I had to change an item because of size issues and service was prompt excellent and polite. I would highly recommend this shop .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, fast delivery, sizes right on, the perfect colors and smell of merino wool, can't ask for any better. We are very happy with our sweaters, the one button lilac merino wool pat... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I finally received the cardigan, I’m still unhappy about their after sales though. I had to enquire about confirmation email of sale and delivery all the way. I was told there was a problem with their... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour enfants
  3. Boutique de cadeaux
  4. Magasin de tricot
  5. Magasin de vêtements pour hommes
  6. Magasin de vêtements d'hiver

Écrit par l'entreprise

The Sweater Shop is an Irish Family business set up in 1886. Specialising in authentic Irish Aran Sweaters, and accessories. The Sweater Shop stocks a variety of Aran Sweaters, Aran cardigans, Aran Scarves and hats, as well as a large variety of Irish tweed products for both male and Female. The sweater shop prides itself on its customer service, its amazing aran offerings and great prices. We over a large range of handknitted sweaters and accessories also.

At the Sweater Shop , we pride ourselves on our committment to customer service.

Écrit par l'entreprise

We are an Irish Family business celebrating our 40th year in 2026. At The Sweater Shop we are determined to offer the best selection of Authentic Aran Sweters and accessories, at unbeatable prices and unrivalled customer service. we look forward to meeting you in store

We deliver worldwide.

Unbeatable prices

Get fast shipping after receiving order confirmation

Coordonnées de contact

Best Prices guarenteed on Aran Sweaters

Visit our website for best prices on Aran Sweaters & Aran Accessories

4,3

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great price

Great price. Excellent service. Wonderful product.

1 avril 2026
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Réponse : The Sweater Shop

Thanks Beatrice, we are delighted you are happy with your sweater!

Noté 5 sur 5 étoiles

The sweaters are as pictured and the…

The sweaters are as pictured and the size is correct. They are lovely and warm.

1 avril 2026
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Réponse : The Sweater Shop

Thanks Adele! We are delighted that you are so happy with your sweaters!

Noté 5 sur 5 étoiles

Excellent service

Excellent service . I had to change an item because of size issues and service was prompt excellent and polite. I would highly recommend this shop .

6 janvier 2026
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Réponse : The Sweater Shop

Thanks for your kind feedback and recommendation Mary!

Noté 5 sur 5 étoiles

Amazing prices , great staff

Bought in store! Staff were incredibly helpful and knowledgeable! The prices were far better than I had seen around Dublin that day also! I will be back for more. Gem of a store!

8 avril 2026
Avis spontané
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Réponse : The Sweater Shop

Thanks for your kind feedback. Delighted to see that you had a great experience with us

Noté 5 sur 5 étoiles

The quality of wool is excellent and…

The quality of wool is excellent and service excellent. I purchase the scarf wool purple which is a must have in wardrobe. Very versatile, you can unbutton and give you a shall or you can use attach a make a loop.
The colour is amazing and go along with many things. Thank to produce quality of wool products online.

7 avril 2026
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

Such a beautiful design and texture

Such a beautiful design and texture. A nice warm sweater to settle into my chair and read a good book. Great color.

1 février 2026
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

always good

7 avril 2026
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

Good quality

Good quality, Nice patterns, good price

9 février 2026
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

Immer wieder!

Da ich schon mehrfach in Dublin im Geschäft eingekauft habe kenne ich die Qualität sehr gut.Die Pullover und Jacken halten wirklich warm.

7 mai 2025
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

Fantastic

Fantastic, great product

10 décembre 2025
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time. Garment lovely quality and the recipient loves it.

19 décembre 2025
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 4 sur 5 étoiles

Service was great.

Service was great.. delivery time excellent … and quality was brilliant

10 décembre 2025
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Réponse : The Sweater Shop

Thanks very much! We are delighted you love your new aran products,If we can be of any assistance in future please do not hesitate to contact us

Noté 3 sur 5 étoiles

I finally received the cardigan

I finally received the cardigan, I’m still unhappy about their after sales though. I had to enquire about confirmation email of sale and delivery all the way. I was told there was a problem with their emails as I never received any even after complaining from day one . I only got a reply saying they had sent emails out which I never received ,onlyafter contacting them on Facebook and putting a review on Trust Pilot did I get a reply to various email I sent and no replies to five phone calls. I really think they need to step up their after sales. They did enclose a pair of free socks in with their parcel as an apology. But to be honest I only need good service to begin with. To be fair I am very happy with the quality of the cardigan but I don’t think I will be shopping with them in the near future,.

21 mars 2026
Avis spontané
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Réponse : The Sweater Shop

Thanks Caroline for amending your review! Wea re delighted you like your cardigan and appreciate the high quality

Noté 5 sur 5 étoiles

The Sweater Shop provided an excellent Service!

The Sweater Shop provided an excellent service!
The process didn't start smoothly, I contacted the customer email address as the item had been slightly delayed, they responded immediately. A pair of woollen socks was provided as recompense. The jumper arrived and its better quality than I expected. I will defiantly recommend the Sweater Shop to friends and family!..:-)

5 mars 2026
Avis spontané
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Réponse : The Sweater Shop

Thanks Warren, We really appreciate yoru patience and we are delighted you love your sweater! Thanks again,

Noté 4 sur 5 étoiles

Finally got the order!

Shipment has now been recieved:
Products - wery nice!
But there is a need to update the internal chat bot - and the vay e-mails ar handlet.
If product where the only thing to rate you would have 5 stars.

25 février 2026
Avis spontané
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Réponse : The Sweater Shop

Hi Dan,
I am very sorry to see this, I have sent you an email now explaining that your email went into our spam folder fro some reason, but i have outlined how we can amend this situation in the email, if you can take a look and reply to us there
Thanks and apologies again

Paul

Noté 1 sur 5 étoiles

Didn't receive the order.

Tracking number was not updated and just going in a loop. Never received the sweater. Still trying to get answers. Company seems to avoid solving the problem.

21 janvier 2026
Avis spontané
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Réponse : The Sweater Shop

Hi Vanessa, i can see from Royal Mail that the swetaer was delivered on 23rd January. I am terribly sorry for the dealy with postal services in January. You ordered on Jan10th and there was a 13 day delivery which is not common. Once again apologies for the delay with your order but we hope you are enjoying your cardigan

Noté 5 sur 5 étoiles

Excellent service

Great customer service, fast delivery, sizes right on, the perfect colors and smell of merino wool, can't ask for any better. We are very happy with our sweaters, the one button lilac merino wool patchwork sweater for women and the army green half zip for men. My husband and I are both delighted. Great thanks to customer service!

7 janvier 2026
Avis spontané
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Réponse : The Sweater Shop

Thanks very much Beverly

Noté 2 sur 5 étoiles

Donegal sweater

It took 2 weeks to arrive after paying £9 postage and supposed to be delivered within 3-7 days. Unable to track with an- post. A bit disappointed with the quality and feel considering its 100% wool. Looks cheap. Not worth the money.

20 décembre 2025
Avis spontané
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Réponse : The Sweater Shop

Hi Karen,
As you selected standard post the time frame is longer than 3-7 days which is the express post timeframe. Unfortunatly with standard post especially in December when you bought there can be considerable delays

Noté 5 sur 5 étoiles

Custimer Care were such a pleasure to…

Custimer Care were such a pleasure to deal with and talk to. Paul from the Dublin branch was so helpful with a jumper I ordered.
It was a bit too small.

20 novembre 2025
Avis spontané
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Réponse : The Sweater Shop

Thanks Felicity, was a pleasure doing buisness with you!

Noté 4 sur 5 étoiles

Cool sweaters!!

I bought two sweaters on 15 th november. After almost one month the sweaters they hadn´t arrive. I wrote to the Sweater Shop and they told me on 1st December that there had been a delay and that my order would be dispatched that day.

After ten days, I received the sweaters. They gave me a pair of socks in addition.

The sweaters are made of a very good wool. They are cool!!!

15 novembre 2025
Avis spontané
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Réponse : The Sweater Shop

Thank you Maria

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