Sweeplasvegas Avis 

I purchased a $60 package with 150 Sweepstakes Coins and received an additional 20 Sweepstakes Coins through a valid referral bonus. I played fairly and increased my balance to about $180. As soon as I requested my redemption, my account was blocked without a clear explanation. I lost access to my account, my balance, and my winnings. At the very least, I expect a refund of my $60 deposit. Very disappointing experience.

Ok update i did get paid.but it took me emailing them from july19 till aug5th..an it was only 100 dollars so upside they pay but it takes forever...im not playing again..only there free spins lol

Would give no stars if I could honestly, first lied about withdrawals being instant, so I deposited 20$ and ended up flipping it to 120$ and withdrew on the Sunday of last week, it is now Wednesday and I still have nothing. Decided to cancel it and play with my money and lost everything. Stay far away from this terrible casino

I have seen others reviews and after 2 weeks my $300 was redeemed successfully and I am very happy with this and absolutely 100% will be back also make sure to be kind and patient with the team as they are a smaller organization trying to build clients......yes the site is a little clunky at times yes but I will definitely be coming back..... Also if you are worried about a 2 week or later time do smaller redemptions or you could always do a Crypto deposit/redemption.

Waited nearly 3 months for a redemption but never received and kept getting the same bullshit from their support which I contacted several times, they were sorry but rest assured it would be coming. I waited 6 weeks for my first redemption and the 2nd one never came. Don't waste your time or money

DO NOT PLAY! DO NOT PLAY! DO NOT PLAY! I started playing this site July 16 I finally won July 27 $900 and put in a redemption at 4:07 a.m. As of today my redemption is still pending and customer keep saying it’s been sent to the finance team to be processed. Also yesterday 7/31 they emailed me talking about the way need a copy of the front and back of my ID to make sure they are processing payment to the right person whose account it is. Which I didn’t understand cause what’s the purpose of KYC verification if I have to send my ID again, then to through email. So now that I’ve sent that info, I’ll give an update whenever they email with some more BS.

Placed a redemption 7/25. Got canceled 7/26 (couldn’t do crypto redemption). ACH Redemption re submitted 7/26 at 6am.

Almost 4 business days have passed and no timeframe provided for redemption. Emails sent every day and the finance team confirmed my redemption was all right and would get processed. No one is answering me, and not a single person can provide me the timeline for redemption approval.

I’ve never seen a site have such long redemption times and poor customer service. I would stay away form this site until they fix their redemption issues!

Everyone very urgent!!! Don’t spend another dollar here!!! I’m an avid online gambler and signed up at every site good and some are bad. This casino has paid me twice so I gave it a third shot due to the same promotions being available. Ach does not work so I had to change my first redemption to crypto. My bank linked but the site states it didn’t link so I had to enter details manually. Mind you ach was never gonna work after a month of riding it out and getting generic support responses. Trust pilot reviews gave me the idea to receive first 2 redemptions via crypto. Ok now that I was fooled into thinking i could get paid in crypto again, they’re telling me I have to redeem the way i paid and to cancel my redemption after waiting 3 weeks already. Ach doesn’t work at all and there isn’t a person on here stating they have received it. I’ll get my money and I’ll let yall know how to get yours no matter the route. Sites like this need to pay. And they’re based in the us so you can definitely at least get what you paid back. Can’t say how but yall should know. Hold off on this one and get your money first before you dare tread here again. Many other sites than this pay instant or next day.

Update I got paid hahahaha
I told the impossible support members I didn’t need to change my redemption from btc to ACH cause I purchased with debit.
I literally told em no I’m not changing it cause I’ve received 3 crypto deposits already and ACH will never work if u haven’t noticed the bank links but doesn’t and I tried waiting moths
If your brave enough go get a $150/$300 pack
They are usually always there if not check on the weekend
Don’t spend thousands though tempting
Unless your mobbing like that
And smash this site into oblivion please and ty
I’ll be back soon when I’m comfortable and ready
But always btc and don’t take any crap from support
Be aggressive always unless your in the wrong

Six days shy of two months waiting on $100 redemption. Every time I message customer support they reply with the same BS scripted reply! Avoid this platform!! #Scamsite

Been waiting 2 weeks for my crypto redemption. I was fully verified long before I submitted.

The last contact I had was about 5 days ago, when I reached out to support via email and was asked to send over a copy of my ID for the Finance Team which I did.
Now I’m waiting for finance team to get back to me.

I hate drama and have never written a review in my life prior to this experience, I just want the money I’m owed. That’s it, that’s all.

If and when this is rectified, I have no problem playing on the platform but I need to be sure I’ll be paid when I win.

Terrible. Never payout. Gives runarounds in emails, you kyc verify and then they ask you for more information. STAY AWAY

This is by far the worst site ever. I withdrew a 120$ on July 1st here it is July 26th and my redemption is still processing. Wtf? I emailed them multiple times and all they say are they are processing it or don’t even respond . If I could rate this site a 0 I would don’t deposit any money into this site you will not get it back. Scam site

Checked this site out after reading reviews from some of the social casino review sites. This site seemed to be great, had a good catalogue of games, some really great deals (200% bonus sometimes), and actually had 1x playthrough which for some reason is rarer in the newer social casinos popping up.

I bought a pack and then played through and put a redemption in. The next day a better deal came crop so I bought another one and put another redemption in.

Well that was may 24th and 25th and they are still stuck as pending. I’ve contacted support a few times and they say they’re just so bogged down by how many redemptions there are but that they’ll get to it and it’s in the queue. I contacted them again yesterday and they said their 2 month wait is unusual and they’d contact their finance department to get to the bottom of it. Well we’ll see, I’m not expecting anything and think these will be pending forever until the site shuts down.

I’ll update if a miracle happens and the way actually pay out.

I have been waiting on a redemption since June 23rd. I have contacted customer service several times, with them promising that I will receive my redemption soon and apologizing for the wait, I even purchased more SC in good faith and submitted another redemption…still no pay outs! I will be following up with BBB and whomever else. This platform has a 24H period it claims for payment processing… I guess they meant 24 months! I will be taking whatever steps necessary to get my money! I don’t care if I spend more taking this to court!
UPDATE- August 3rd and my redemption was initially place on June 23rd…STILL NO REDEMPTION! I cancelled my redemption after reading that a cryptocurrency redemption is processed faster. How about I got a response from the finance team in less than three hours stating that I couldn’t redeem via crypto because I didn’t make the purchase with crypto and they cancelled my redemption. So the big question was how is it that I got a response in two hours when I redeemed with the wrong payment type but haven’t gotten a response informing me of why my redemption hasn’t been paid when I made it with the correct method, literally being ignored for over a month and only receiving generic responses. I finally got a response a couple days later stating I would be paid this week. We shall see! If not I will be contacting the Delaware Department of Justice Consumer Protection Unit and the BBB! I’ll keep you posted!
UPDATE- FINALLY RECEIVED MY REDEMPTION AFTER 6 WEEKS OF BACK AND FORTH! Never playing there again! I do not want that hassle!

Sweeplasvegas will NOT payout when you win! They take your $$ happily, but if you win and request payout, they say 7-10. It's been 14 days since first payout request of only $100. The 2nd payout request is $350! All they say is "your request has been submitted and is up for review". Has anyone else had this experience with this site???

If I could rate 0 I would definitely do so as it doesn't deserve that either! This is most worst online casino that lies constantly and refuses to process your redemption! To begin with the site states redemptions are 24 to 48 hrs and its going on a month now without my money been sent and it makes me so mad that they give a lame wack excuse on being behind on redemptions for a whole month which I dont understand if everyone's complaints are not being paid then whom Im behind that yall so called paying then Im told 4 days ago after inquiring about my redemption that he doesn't know why my redemption hasn't been processed and sent yet,he was contacting financial department to see if there was an error and get right back here it is 4 days since that response and haven't heard anything back as these scam artists completely disregard peoples needs for their money they won don't care if you need the money for bills, kids, food, or anything meanwhile they're not behind on sending out sale emails twice a day trying to get you to buy steady scamming people that hasn't become a victim yet stay away from these con artists and I'll update once my account is resolved!

So far, they get a 1-star review. I enjoyed this casino initially for its variety of games and providers, and a few decent SC deals. I made a purchase on 7-4-26 and subsequently cashed out $200 on the same day (Transaction ID 646854 7/4/26 19:42). I was verified within 24 hours, and now 19 days later I am still waiting on my money. I also sent my husband a referral link the same day, and they claim he either didn't use my link or removed the referral code when signing up, both of which are not possible, he wouldn't have known about SweepLV had I not sent him the link, and I've shared plenty of referral links for other sites with him and he has never once "removed a referral code.' They just don't want to give me my referral bonus. I've contacted customer service and was told to just wait longer. How much longer? I see other people in FB groups have been waiting since May!

How is this site legally able to do business in the states? If I di t get my redemption. The attorney general will be hearing of this.

I had my account closed due to me having “duplicate” accounts. I am livid! They will not be processing my $300 redemption.

So don't get me wrong, I hate waiting for payouts. However, I DIDI receive my payout from them via crypto* with no problems. Other than the amount of time which was 20 days (requested July 2, received July 22nd). I contacted support and they replied everytime within 24 hours.
*IMPORTANT- I'm going to put this here because I couldn't find the info on the website and I wish I would have known this in the first place. When you choose crypto withdrawal you do not put your crypto address right away. You make the request and once it goes through you will eventually receive an email from "triple-a" where you then give your wallet info. I received my withdrawal via PYUSD in less than a minute after getting that email.

Other things to note. The 1st purchase packages are very generous and the games were hitting good for me.

So people saying they don't pay, this was not the case for me. Just took a long time. I would recommend choosing crypto option as ACH appears to be more problematic.