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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't say enough about the effectiveness of the Sweet Bee Magnesium for Sleep! About 8 years ago, I severely shattered my left leg, and the salve has been way beyond what I ever expected. I have b... Voir plus

Noté 5 sur 5 étoiles

Products are great and do exactly what they say. Service and customer care are also fantastic - they go above and beyond to help rectify any problems. Any problems I've had with my orders have always... Voir plus

Noté 5 sur 5 étoiles

Beautifully packaged, fast delivery. At last an equal quality replacement for the decleor neroli serum that I have used for years and have been struggling to find a substitute for. The magnesium but... Voir plus

Noté 5 sur 5 étoiles

I’ve only been taking the sleep time honey for 3-nights, am having better quality sleep and spending less time awake. I spread the vitality honey over cereals and have tried the immunity honey i... Voir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. aussi dans
  3. Boutique de santé et beauté
  4. Service de fitness et nutrition

Écrit par l'entreprise

At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

517 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(517)

308 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was struggling with your website…

I was struggling with your website because it was quoting prices in $ despite me being on the UK site. Your customer service team were extremely helpful with that and with questions about subscribing.

25 juillet 2026
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Réponse de Sweet Bee Organics

Hi Jennifer,
This is so lovely to read, thank you for sharing!
I am sorry the website was giving you some trouble there but so pleased the team were able to help, we are so happy to have you part of our wonderful community.

Warmest wishes
Jennifer

Noté 5 sur 5 étoiles

Amazing customer service

I had a problem with my product so I got on to the company and I can only say the customer service is 5*.
They were professional, kept me updated and it felt like a personal touch which is rare these days. I was promptly sent a replacement product which is perfect. I would recommend this company, not only for their products but also for their exceptional customer service. I was even receiving emails over the weekend making sure I was updated at all times. I would like to thank Mira and Marla for resolving my issue so quickly.

31 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Jo,
We sincerely appreciate you taking the time to share your experience with us. Providing professional, round the clock service is our top priority, and we are glad we could promptly resolve the issue with your product. Your kind words have been passed along to Marla and the rest of our customer support team. Thank you so much for your support and recommendation.

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Sweet Bea magnesium foot rub

Fantastic products, excellent service really good quality and very that l fast delivery lovely small business nice to support

14 juillet 2026
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Réponse de Sweet Bee Organics

Hi Mrs Ball,
Thank you so much for sharing your wonderful feedback, your support means the world to us!
Thank you for being a huge part of our Sweet Bee family.

Warmest wishes
Jennifer

Noté 4 sur 5 étoiles

I had an issue with the one of the…

I had an issue with the one of the products (deodorant consistency was too soft liquid like I believe due to the summer temperatures). At first I was disappointed, since it created a mess. However, I decided to contact customer support and I was pleasantly surprised how quick and nice they are. The shipped a replacement product right away. Than you!

27 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Laura,
Thank you so much for leaving us this review, we are thrilled to hear you had such a positive experience with the team and the issue was resolved fast and efficiently for you.
Please do reach out any time, we are always happy to help in anyway we can and thank you so much for your support.

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Outstanding Customer Service

Customer service.

3 août 2026
Avis spontané
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Réponse de Sweet Bee Organics

Thank you so much MS Charles! We are so pleased you are happy with the service. Your support means the world to us!

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Looking Forward For My Bundles To Come So Excited

I was looking at the wonderful products that your company has and took my time looking and reading. Then I saw a bundle I really caught my eye and Im ordering the Discovery Bundle try them out and will be ordering more later in the future. I will recommend the new products and will definitely pass them on to other friends. Thank you for talking and answering my my questions 😊😊

4 août 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Virginia,
This is such a lovely review to read, thank you so much for sharing!
We cannot wait for you to receive your Discovery bundle and if you have the time we would love to know what you think.
I am so pleased to see you had a fantastic experience with the team and your questions were answered, we are always here to help should you need us.

Your support means the world to us, thank you for being a huge part of our wonderful community.

Warm wishes
Jennifer

Noté 1 sur 5 étoiles

Don’t waste your money on sweet sleep, magnesium butter

I used sweet sleep, magnesium butter as directed under my feet and along my calves for a comfortable night sleep. It did not work at all! And it left my hands sticky and greasy for a while. At least I wore socks over my feet, so it didn’t mess up my sheets. But I would not recommend this product to anyone.

22 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Evangelina,
Thank you for sharing your review, We appreciate you giving us a try and are truly sorry to hear that you are not satisfied with your purchase.
It's important to remember that Sweet Sleep is a topical supplement, not a medication, so it may take a little longer to show results. While some customers report feeling the benefits within a few days, others find that consistent use over the course of one to two weeks helps their body adjust to the new magnesium levels. I encourage you to continue using it for a bit longer, as perseverance often leads to noticeable benefits.
We advise using a grape sized amount spread evenly on your feet and areas with thicker skin to aid absorption. If you notice a sticky residue, this may mean you are using a little too much.
I am struggling to locate an account under your name. Please feel free to email us at hello@sweetbeeorganics.co.uk so we can assist you further.

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Great customer service

Great customer service. For years I have struggled with restless leg syndrome. So hard to get to sleep. First one leg would be affected for 45 minutes. Then the next one for 45 minutes. I tried bracing them against each other. That may help for a little bit until I relaxed. Then my daughter told me about Sweet Bee’s Magnesium Butter. I rubbed it on my feet and calves. Game changer. Sleep improved. Falling asleep greatly improved. So now, I don’t go to bed without it. When I use it, I don’t even know I have restless leg anymore. It also helps little ones relax and go to sleep. I have a couple grandkids that have active minds and sometimes can’t settle down. They love it too.
Thank you. Thank you!

Pat H.

28 avril 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Pat,
This is such amazing feedback! We are over the moon you have finally managed to find some relief in your restless legs, we know how debilitating that can be and are honestly honoured we have been able to help you finally have the rest you deserve.

Also fantastic to hear how Sweet sleep is also helping your precious little people relax for bedtime too. Your support means the world to us.

Warmest wishes
Jennifer

Noté 5 sur 5 étoiles

Fantastic products that really do wirk

Have been using these products for a few years and couldn’t be without the sleep butter. It is amazing and really does work helping me to sleep much more deeply. I also love the elderberry elixir as it has helped keep germs away. I recently contacted customer services and had great service from Lovelyn. Can highly recommend this company and their fabulous products.

1 août 2026
Avis spontané
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Réponse de Sweet Bee Organics

Thank you so much for taking the time to share this! We are thrilled to hear that the sleep butter gives you that deep, restful sleep and that our Elderberry elixir is keeping you healthy.
I will be sure to pass your kind words along to Lovelyn, she will be absolutely delighted to hear she made your experience so positive.

We truly appreciate your support over the years!

Warmest wishes
Jennifer

Noté 5 sur 5 étoiles

Love all these products

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, facial oil and glow, has changed my life. The magnesium butters are delightful - improving my well-being both mentally and physically. Thank you sweet bee!

25 juillet 2026
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Réponse de Sweet Bee Organics

Hi Julie,
Reading this absolutely made our day! thank you so much for sharing.
We are incredibly happy to hear that our African black soap cleanser, facial oil, and glow have brought relief to your sensitive skin and truly changed your life. It is wonderful to know that our Sweet sleep magnesium butter is boosting both your mental and physical well being too.

Thank you so much for being a part of the Sweet Bee family and for sharing your beautiful journey with us!

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Beautiful product delivered on time and…

Beautiful product delivered on time and well packaged.

25 juillet 2026
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Réponse de Sweet Bee Organics

Hi Nancy,
Thank you so much for the lovely review! We are delighted to hear that your order arrived safely, on time, and that you are happy with the product. We truly appreciate your support!

Warm Wishes
Jennifer

Noté 5 sur 5 étoiles

The customer service is both fast and…

The customer service is both fast and reliable.

1 août 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Bello,
Thank you so much for this wonderful feedback! We pride ourselves on providing quick and helpful support, so it is fantastic to hear that you had such a smooth experience with our team. We truly appreciate your support!

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

I bought the Sweet Sleep Magnesium…

I bought the Sweet Sleep Magnesium Butter out of desperation. I was ready to do anything to get a good night's sleep. I used it for the first time last night, and I honestly slept like a baby. I'm recovering from a total knee replacement, and sleep has been elusive. My legs were cramping and jumping around all night. After using the Sweet Sleep Magnesium Butter for the first time, I didn't have any cramping or leg movement. This is a game changer. Sleep aids were of no help. I just felt like I was walking through Jell-O all day long. The Customer Service is amazing. I received a notice that my package was delivered, and it wasn't. I contacted Customer Service, who sent me a picture of the package at my next-door neighbor's front door. She brought it over to me after I texted her about it.

30 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Roberta,
Thank you so much for sharing this with us, recovering from a total knee replacement is such a heavy journey, and we cannot emphasise how happy we are that our Sweet Sleep Magnesium Butter gave you that much needed, cramp free rest. Skipping that "walking through Jell-O" feeling from sleep aids is a massive win!
We are also so glad our customer service team could track down your package with your neighbour so quickly. Thank you for trusting us during your recovery.

We are sending you warmest wishes for a smooth and speedy healing process!
Jennifer

Noté 5 sur 5 étoiles

Outstanding Customer Service

Attentive and helpful customer service. They really went the extra mile to track down my order; really very professional and friendly. Highly recommend. The product is carefully wrapped and packaged.

30 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Victoria,
Thank you so much for this outstanding review! We always aim to go the extra mile for our customers so it is wonderful to hear that our team's efforts to track down your order felt truly professional and friendly.
We also take great pride in making sure your items arrive carefully wrapped and packaged, so we are thrilled that you noticed.
Thank you for your high recommendation and support!

Warm wishes
Jennifer

Noté 5 sur 5 étoiles

Sweet Be... As good as, as it looks and feels even better

You can tell that the products are made with 100% organic ingredients and they are blended with a sense of care and consideration for the customers I had an issue with regards to a subscription and when I express this to customer service, I got back a clear explanation as well as an apology which felt sincere. Great wonderful impactful products and good customer service I will be back

30 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Lu,
Thank you so much for this beautiful feedback! We truly pour our hearts into sourcing 100% organic ingredients and blending them with deep care for our community, so it means the world to know you can feel that quality. While we always aim for things to go smoothly, mistakes can happen. I am so glad our team could provide you with a clear, sincere resolution to your subscription issue.
We are incredibly grateful for your trust and cannot wait to welcome you back!

Warmest wishes
Jennifer

Noté 5 sur 5 étoiles

The BEST!!!

Following major surgery i was/am in desperate need of some quality sleep. After using the 'Sweet Sleep' (the scent is lemons and strawberries with a touch of sherbert to me) for several nights now, i can confirm it is truly amazing and REALLY, REALLY works. A total game changer for me. Not only that, the customer experience is second to none. After an issue with Royal Mail, i had to contact Sweet Bee contact customer service and Dani was simply the BEST. She geniunely wanted to help and was simply amazing. When people are that good and that keen to make your experience a positive one, it helps restore your faith in human nature. Thank you Sweet Bee and especially Dani. PS: the sleep mask also gets top marks!

29 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Claire,
Reading this absolutely touched our hearts! Recovering from major surgery is a huge physical and emotional mountain to climb, and we are incredibly grateful that our Sweet Sleep magnesium butter could step in as a game changer to give you that vital healing rest. Your description of the scent lemons, strawberries, and sherbet is absolutely delightful!
We are also incredibly proud of Dani for turning a frustrating Royal Mail issue into an experience that restored your faith in human nature. I will make sure she gets to see this beautiful shoutout today it will mean the world to her. Thank you for your kindness, enjoy your comfy sleep mask, and we wish you a very smooth and steady recovery!

Warmest wishes
Jennifer

Noté 5 sur 5 étoiles

AMAZING Customer Service

My experience with Lovelyn has been amazing. Unfortunately the package was delivered to the incorrect address. Lovelyn worked to track the package and provide the delivery photo which showed the house number, but there were no homes in my community that matched the address. That didn't leave any way to retrieve the package, so Lovelyn escalated the situation and placed a re-order on my behalf. I'm looking forward to receiving the product and leaving another review about how wonderful the product, service, and overall experience have been.

28 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Janis,
Thank you so much for taking the time to share your experience with us! While we are so sorry that your original package went missing due to a delivery mix up, we are incredibly glad that Lovelyn was able to step in, track it down, and get a replacement ordered for you right away. Your patience and understanding mean the world to us while we sorted this out. We hope you love your new shipment and we are always here if you need any help.

Warmest Wishes
Jennifer

Noté 5 sur 5 étoiles

Sweet Bee Organics representative Guile…

Sweet Bee Organics representative Guile Convento was AMAZING! She was polite, patient and extremely helpful getting my order placed and confirming that I had ordered the correct scent on the items I purchased. Their Sweet Sleep Magnesium Butter is life changing!

28 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

Hi Kelly,
This is wonderful! thank you so much for sharing.
Guile is an incredible member of our team and will be over the moon to receive this feedback. We are so happy to read you love your Sweet sleep magnesium butter and that it is life changing for you, this is why we do what we do.

Thank you for being a part of our wonderful community.

Warmest Wishes
Jennifer

Noté 5 sur 5 étoiles

So far i am impressed with this…

So far i am impressed with this product. Using at night especially on my restless legs. I feel i am sleeping better.

14 juillet 2026
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Réponse de Sweet Bee Organics

Glad to hear you are already seeing results for your sleep and restless legs! Thanks Julie :)

Noté 5 sur 5 étoiles

Customer service is outstanding

Customer service is outstanding. I found out about the product through a healthcare professional's recommendation. I had a question regarding the sleep magnesium product that I couldn't find an answer to on my own. Mira responded quickly and gave a detailed explanation, including the time I asked. I am excited to receive my order.

23 juillet 2026
Avis spontané
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Réponse de Sweet Bee Organics

So glad to hear our lovely chat assistant Mira responded so quickly and well! Also honoured a healthcare professional recommended us - thank you for writing this 🙏

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