Unicom Avis 3 097

I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to tribunal just to get my wages.

They actually get their staff to try and trick potential customers into agreeing to an appointment for a quote by pretending that they are arranging an appointment for alternative purposes and they get staff to bypass secretaries of businesses by asking to speak to the manager about a "financial matter".

If we did not get enough appointments arranged we had to stand up to make phone calls and we could only sit down again when we got more.

TO LEE HILL ? CEO - CLEAR BUSINESS
when the company switched over to digital. I had an almost incomprehensible set of equipment sent to me, which I did my best to install
It didn't work.
I then spent almost 3 weeks trying to contact their "Technical Team" (if they actually have such a thing). I rang EVERY DAY usually 3 -4 times. EVERY DAY. I was always put on hold, I waited and waited 20-30 minutes at a time - NEVER got an answer
So, having no phone service at all, I decided to switch to BT. I then got AN IMMEDIATE response from UNICOM/CLEAR BUSINESS, threatening me with a £1500 charge if I switched.
I TRIED to call them about this charge, and I was immediately told that I WOULD BE PUT THROUGH TO (yes you guessed it) the mythical ? "Technical Team"
I waited another 30 minutes with no response

I would add that 4 weeks on, I have never had a response from the "Technical Team" or any other branch of this appalling business about any aspect of this problem

I have lived at 16 Albert Square for over two years and had a truly great experience. The management team has always been quick to respond to repairs and any complaints, often addressing issues immediately.

Most importantly, I’d like to highlight Alex, who has been especially supportive and professional, along with others on the team who played their part in making my stay comfortable.

Overall, I highly recommend 16 Albert Square for anyone looking for a well-managed and responsive place to live.

He comprado un congelador industrial m'he ha llegado abollado y no sé responsabilitzan de nada. Servicio post venta lamentable.

Would like to appreciate UNICOM for their prompt response when I was stranded and locked my key inside my room at midnight (my bad as this is the second time it’s happening in 2 weeks)
Emmanuel was quick to respond despite the inconvenience. I recommend UNICOM

Many thanks to Unicom and their representative, Phil, for the prompt response in fixing the bathroom today. Phil was especially professional and left everything neat and tidy. Kudos to Unicom once again!

Unicom and its team are so quick to response, I called about the kitchen cabinet and dining chair been broken and I got it sorted same day… repair and replacement was done asap. Kudos to you!

Had a problem with the boiler. I reported it and OJ came on the same day to fix it. Thank you

Graham solved the lighting problem in the kitchen to my satisfaction

A big thank you to Graham who fixed my leaking bath. Very friendly and helpful. Thank you Graham

Graham was in the property above me and noticed I needed a light bulb witch he provided and fitted for me 5 🌟

I had an issue with a service users front door not being able to open, and contacted Graham directly to have this resolved, and Graham completed the work within 20 minutes and the issue was resolved.

I am impressed with Graham Featherstone’s prompt response today. He was precise, apt and straightforward. My needs were met with the urgency it required. Thank you, Unicom for the job well done!

I'm extremely impressed with the exceptional service provided by
UNICOM agency team, particularly Graham, Marlon, Alex, Emmanuel, and Godson. They promptly responded to my concerns and efficiently addressed the issues in my apartment.

Their professionalism, attention to detail, and commitment to customer satisfaction are truly commendable. The team worked diligently to ensure that all necessary repairs and replacements were made in a timely manner.

I'm grateful for their hard work and dedication. I highly recommend this agency to anyone seeking reliable and efficient property management services. Thank you, Graham, Marlon, Alex, Emmanuel, and Godson, for your outstanding service!

Thankyou for the stairs repairs..good job

I would recommend that this Company and its new guise, Clear Business, be avoided. The service is terrible and they end up overcharging (was being charged £85+ for broadband and phone line - new supplier is down to £26)

Thank you so graham your service fast and quick

THE MOST DREADFUL COMPANY I HAVE EVER DEALT WITH- POOR SERVICE, HIGH PRICES, STAFF WHO CONSTANTLY PALM YOU OFF WITH EXCUSES JUST TO GET RID OF YOU.
NEVER DEAL WITH THESE PEOPLE.
MANAGED TO GET AWAY FROM THEM WITHOUT PENALTY -HOME PHONE AND BROADBAND- BUT HAD TO GIVE UP MY LANDLINE AS THEY COULD NOT PROVIDE IT TO WORK.
IT REALLY IS SUCH A RELIEF TO HAVE GOT AWAY FROM THEM, AND NEW PROVIDER IS UNDER HALF THEIR COST.
NEVER HAVING TO SPEAK TO UNICOM AGAIN IS A JOY.

Very quick with repairs! I had a sink clogged and after calling the request Graham showed up in 10-20 mins and fixed it for me.

10th month of tenancy and they were always quick with solving problems!

Graham has always been helpful with any repair in my house when needed, work fast and straight to the point.
A kind and nice person.
Cheers