Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant.... Voir plus
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Lisez les avis des autres
Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... Voir plus
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Voir plus
Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement d'irrigation
- Fournisseur de matériaux de construction
- Fournisseur de flexibles
- Fournisseur de canalisations
- Magasin de matériel de plomberie
- Fournisseur d'équipement pour les infrastructures d'approvisionnement en eau
À propos de T-mex Express
Écrit par l'entreprise
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact Us
Coordonnées de contact
Moat Farm, Green Lane, ME17 3ES, Maidstone, Royaume-Uni
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4,7
Excellent
270 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Excellent service
Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant. Have only been using these for a short time but will definitely be our go to for future purchases. Prices are very reasonable on 99% of their products (from what I have required) I have managed to save a fair bit purchasing from T-mex. well done to all involved in making smooth transactions
1 juillet 2026
Had trouble using the website
Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day. Brilliant! Will definitely use them again.
2 juillet 2026
Helpful in the end
8 juin 2026
I placed an order on the weekend but by…
I placed an order on the weekend but by Monday needed to add to the order contacted T-mex very
helpful added to my order no problem received next day
8 juin 2026
The product was perfect for our…
The product was perfect for our application . fast service delivered the next day.
28 mai 2026
All items delivered promptly
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be some missing items. These were delivered the following day.
28 mai 2026
Appreciated the call back to ensure was…
Appreciated the call back to ensure was to my satisfaction
5 mai 2026
Above and Beyond
Got what we wanted in good time. Were kind enough to combine two orders too to save us on delivery fees
30 avril 2026
Brilliant service thank you
Brilliant service thank you, staff very responsive to email queries. Five stars!
5 mai 2026
Great technical advice and prompt…
Great technical advice and prompt delivery. Great product
6 mai 2026
Excellent Customer Focus
Parts i require have always been in stock, immediate dispatch, great delivery.
This is great customer service, so effortless.
27 avril 2026
Great friendly and helpful service by…
Great friendly and helpful service by T-Mex as I’ve become accustomed to
8 avril 2026
Réponse de T-mex Express
We’re delighted to hear you’ve come to expect friendly and helpful service from us. We really appreciate your loyalty!
Excellent customer service and quality product
Customer service rapidly fixed an issue, due to a customer mistake.
Excellent rapid service and great quality product
18 avril 2026
Avis spontané
Réponse de T-mex Express
Thank you for your feedback! We’re glad our team could quickly resolve the issue for you. Always happy to help!
Réponse de T-mex Express
Thank you! We’re pleased to hear you were happy with the fast delivery and quality 💪 We appreciate your support!
Réponse de T-mex Express
Thank you for your feedback! We’re glad your order arrived correctly and promptly. We appreciate your support!
These guys are good yet sometimes they…
These guys are good yet sometimes they miss opportunity to raise customer service level. In my recent order I misunderstood the sizing criteria when selecting components. It was obvious from my order that I wanted to join all of the components together yet I missed that the valves had spigot connections (which is unusual in other pipework standards) Therefore I wasn’t able to complete my project efficiently
27 mars 2026
Réponse de T-mex Express
Thank you for your feedback. We’re pleased to hear you rate us positively overall, but we appreciate the point you’ve raised.
We do try to provide as much product detail as possible, including connection types, as specifications can vary across different systems and standards. That said, we understand how this could be missed and how it impacted your project.
We’re always happy to help check compatibility before ordering, and we’ll take your feedback on board as we continue to improve our service.
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