Why I can’t call Iran for about 3 months, it asking to enter the code that before didn’t ask now asking and not connecting to any line home or mobile, even though is very expensive but not working at... Voir plus
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Dear Technician Hi I would like to let you know that we are not absolutely satisfy from your service quality based on your price and your advertisement! Maybe it was the last credit buying... Voir plus
L'entreprise a répondu
14 cents per minute for calling mobile phones in Iran. They raised their prices from 6 cents/minute to 14 cents/minute without notifying customers. Go capitalism.
L'entreprise a répondu
The service is OK however they change prices by extremely higher margin without they notify you. When we call to talk to someone no one is there to answer your questions, but connection is good.
L'entreprise a répondu
À propos de l'entreprise
À propos de TamasbaVatan.com
Informations provenant de diverses sources externes
Founded in 2010, TamasbaVatan.com is a website dedicated to help Iranian people living abroad keep a close relationship with their loved ones back home in Iran. The services TamasbaVatan.com offers range from voice credit to mobile recharges.
For more info, visit:
Coordonnées de contact
4780 Ashford Dunwoody Rd Suite A 236, 30338, Atlanta GA, Etats-Unis
- +1 678 528 0398
- tamasbavatan@keepcalling.net
- tamasbavatan.com
1,3
Mauvais
57 avis
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Why I can’t call Iran for about 3…
Why I can’t call Iran for about 3 months, it asking to enter the code that before didn’t ask now asking and not connecting to any line home or mobile, even though is very expensive but not working at all now.
29 décembre 2022
Avis spontané
Very expensive
14 cents per minute for calling mobile phones in Iran.
They raised their prices from 6 cents/minute to 14 cents/minute without notifying customers. Go capitalism.
28 juin 2015
Avis spontané
Réponse de TamasbaVatan.com
Hello,
Unfortunately, we had to increase our rates due to local operators' decisions in Iran. Whenever our costs decrease, we will instantly decrease our rates.
We did send emails notifying customers about this, but in order to receive them you have to be subscribed to our newsletter. To do that, please press the button "Get Offers" in the footer of your account.
Your TamasbaVatan.com Team
Decent quality, but pricey..
Quality is good, but expensive when compared to similar service...
20 mai 2015
Avis spontané
Réponse de TamasbaVatan.com
Hello,
Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.
We also host discounts and special offers, so please subscribe to our newsletter so we can let you know by email when such offers are available.
Your TamasbaVatan.com Team
The phone service has been reliable.
My experience has been very good so far.
15 mai 2015
Avis spontané
Fair quality for the cost
Recently cost increased in tamasbavatan.
I think its expensive
10 mai 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Morteza,
Thank you for taking the time to review our service. We are constantly trying to lower our rates, but the possibility to do that depends heavily on the market evolution, on the one hand, and the necessity to keep the great quality we offer, on the other hand. However, we are running promotional offers that allow you to call at better rates or enjoy bonuses and discounts. You may keep yourself with these promotional offers by subscribing to our newsletters.
Keep in touch!
TamasbaVatan.com Team
Voice quality was not good
Unfortunately recently the voice quality is not very good, I hope you can improve it
5 mai 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Saeid,
Thank you for your feedback. One of our colleagues in the Customer Service will contact you shortly to investigate what happened. Still, you may control the quality of the service by using the Star Rating system, available in your Account Activity, that allows you to evaluate the quality of every call you make. This way, we would be able to solve these problems as they appear.
Keep in touch!
TamasbaVatan.com Team
Bad Quality
Dear Technician
Hi
I would like to let you know that we are not absolutely satisfy from your service quality based on your price and your advertisement!
Maybe it was the last credit buying for us and i want to change our company to another which is more reasonable.
we have to call 3 or 4 times for connecting and after that during the talking it become disconnected! I think it is not true based on your advertisement which your rate and quality is one on the bests!
I hope that you work on these important issues that in the competition word about your business one unsatisfied customer omit more that thousand future customers!
best
Mohammad Talebian
Calgary
Canada
5 mai 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Seyed,
Thank you for taking the time to review our service. One of our colleagues in the Customer Service will contact you shortly to investigate what happened. Still, you may control the quality of the service by using the Star Rating system, available in your Account Activity, that allows you to evaluate the quality of every call you make. This way, we would be able to solve these issues as they appear.
Regarding the rates, unfortunately their evolution depends heavily on the market and the current context requested this decision. However, as soon as the market allows us, we'll decrease the rates. You may keep yourself informed about these changes, offers, promotions by subscribing to our newsletter.
Keep in touch!
TamasbaVatan.com Team
Overall TamasBaVatan is good. But Sad that it got expensive and not competitive anymore.
The raised price of calling will definitely influence in my next purchase. In terms of Quality and Reliability, I can not rely every time on TamasBaVatan. Sometimes the call quality is good. And sometimes it does not let me even to call. The noise, the unwanted line disconnect and call rejection is another drawback that I experienced. I like the KeepCalling App and the caller ID concept but I once again as I said above I wish it had a better line reliability.
Hope this review can change something.
1 mai 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Arash,
Thank you for taking the time to review our service. The rates are heavily influenced by the market evolution, which is not something we can control, unfortunately. Regarding the quality, one of our colleagues in the Customer Service will contact you to investigate the issues you reported. However, this is an aspect that you can control, by using the Star Rating system, available in your Account activity. This feature allows you to evaluate the quality of every call you make.
Keep in touch!
TamasbaVatan.com Team
Réponse de TamasbaVatan.com
Hi Abbas,
Thank you very much for your feedback. One of our Customer Service colleagues will contact you shortly to investigate what happened and find a solution to this issue. For the future, please use the Star Rating system, available in your Account activity. This feature allows you to evaluate the quality of every call you make. This way, our technical team will solve this issues as they appear.
Keep in touch!
TamasbaVatan.com Team
Not too bad
The call quality is usually good. The only complain I have is the promotion coupon would not be applied when I have auto recharge. It would be nice to apply the promotion automatically for people who have auto recharge
1 mai 2015
Avis spontané
you increased the rate of calls to my home 200% w/o advance notice
we noticed as of April 4th 2015 any call we make to Iran has bee double the charges
e.g 3.9 c to 7.8
4.9 to 9.8
5.9 to 11.98
we are not satisfied and we are shopping around for better rate to switch our long distance. thanks
27 avril 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Ali,
Thank you for taking the time to evaluate our service. We are very sorry for the inconvenience, but the rate changes depend on the market evolution, which we cannot control. If our costs increase, the rate also increases; when our costs decrease, we also decrease instantly the rates. You can stay updated with these changes by subscribing to our newsletter.
Keep in touch!
TamasbaVatan.com
I recommend this company.
The quality of call is excellent so that sometimes I forget that I am making a long distance call. The only complain is regarding the rates which is higher than some other companies that I use their service.
22 avril 2015
Avis spontané
Réponse de TamasbaVatan.com
Dear Mohammad,
Thank you for your valuable feedback. One of our colleagues in the Customer Support Department will contact you and check what happened. In the meantime, you may use the Star Rating system, available in your Account Activity, to evaluate the quality of every call you make. This way, our technical team will solve this issues as they appear.
Keep in touch!
TamasbaVatan.com Team
Very good service
I use this serive for 2 months It is the best way to have two way comunication outside US.
13 avril 2015
Avis spontané
Below Average
The service is OK however they change prices by extremely higher margin without they notify you. When we call to talk to someone no one is there to answer your questions, but connection is good.
10 avril 2015
Avis spontané
Réponse de TamasbaVatan.com
Hi Sirous,
Thank you for taking the time to evaluate our service. The rate changes depend on the market evolution, which we cannot control. If our costs increase, the rate also increases; when our costs decrease, we also decrease instantly the rates. Regarding your attempts to contact us, our Customer Service will contact you to see what happened, as we are available 24/7.
Keep in touch!
TamasbaVatan.com
easy to use
I call Iran all the time and thus the cheapest way for me to call I enjoy using it it because I don't have to call anyone I can just buy the time but I need online and that is very convenient for me
26 mars 2015
Avis spontané
Great quality!
I always had problem with the quality of calling to my country using other companies services. But, I rarely had this problem with TamasbaVatan.
22 mars 2015
Avis spontané
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