The whole buying process for my new car was handled very professionally, and everything about the car was fully explained. When I picked up the car, it was in pristine condition and had been fully... Voir plus
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Lisez les avis des autres
I enquired about a car I'd seen on Autotrader and whilst I decided not to buy it in the end, my experience of Tangelo was first class. Fin handled my enquiry and was absolutely first class t... Voir plus
I find used car shopping difficult because it's hard to know how the previous owner treated the vehicle. Without a clear history, you risk inheriting major engine or mechanical failures. My strategy... Voir plus
L'entreprise a répondu
I had a fantastic experience purchasing my Lexus. Charlie was incredible throughout the entire process. He was highly professional, incredibly knowledgeable about the vehicle, and made sure all of my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Plymouth or Torbay to look around our available used cars and book test drive before deciding on the right vehicle for you. You can also visit one of our Tangelo Service Centre locations in partnership with Bosch for your vehicle servicing needs. You can find a Tangelo Service Centre in Exeter, Plymouth and Torbay.
Tangelo
Écrit par l'entreprise
- Make finding your next car online easy peasy
Coordonnées de contact
Royaume-Uni
- 01803 224288
- info@tangelo.co.uk
- tangelo.co.uk
4,7
Excellent
661 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Customer service was suberb through all…
Customer service was suberb through all the dealings.
Would full recommend to come here to source a new car!
23 mai 2025
Avis spontané
Réponse de Tangelo Used Cars
We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira
Luke dealt with my purchase
Luke dealt with my purchase. He gave me all the options and was very helpful with any questions I had. I found the team friendly and professional. I would definitely recommend!
12 mai 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Kelly,
Thank you so much for your wonderful review! We're thrilled to hear that Luke was able to assist you in finding the right options and that you had a positive experience with the team. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Best wishes,
Keira.
Purchasing used car online from Tangelo Exeter
Purchasing a car from Tangelo Exeter was an absolute breeze right from the first call with Alex who knew the vehicle inside and out, sending me a short video tour and answering any questions I had along with a open and honest overview in the follow up call. Once i had bought the vehicle, all the follow up admin through to arranging delivery was handled professionally and promptly by Mollie. The freshly valeted car was delivered on time by Anthony where the vehicle was explained and all the handover paperwork completed. Great car, exactly as described, really good condition and drives perfectly. Less than a week from initial call to it sitting on my drive from 200 miles away. It's always a risk buying a car online and one you haven't test driven, but my experience of the team at Tangelo has been nothing but positive and I can thoroughly recommend them.
22 avril 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
Just purchased a Mazda CX5 from Tangelo…
Just purchased a Mazda CX5 from Tangelo Exeter. First class sales people who made the experience so enjoyable. Michael Graham knew that I was looking for a CX5 and when one was traded in to the Plymouth site he immediately contacted me and arranged for the car to be transferred to Exeter, and the rest is history. Also would like to mention Alice who sorted it all out seamlessly, and they genuinely want happy customers.
Can only highly recommend using this car dealership if you want a top quality car and buying experience.
1 mai 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
First class
Welcoming, polite and helpful from the young lady on reception to the salesmen Mitchell and Jacob and the manager. All in all a good experience and the presentation on pick up was fabulous. Wouldn’t hesitate to recommend to anyone. Great stuff guys.
25 avril 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
Great Team
Very comfortable and very easy trade in on my car for my new car. Luke was very nice and easy to talk to and answered all my questions. Luke was not available on collection of my car but Rory was very helpful and again it was very easy.
Thank you to the whole team.
12 avril 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello,
Thank you so much for your kind words! We're delighted to hear that both Luke and Rory made the experience smooth and enjoyable for you. It’s great to know the trade-in and handover process felt easy and comfortable. We'll be sure to pass on your thanks to the whole team – enjoy your new car!
Best wishes,
Keira.
Alice was fantastic she sold me the car…
Alice was fantastic she sold me the car but Micheal was a pain in the arse when I didn't buy any extra warranty or gap insurance
22 mars 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your review regarding you recent experience.
I have passed on your review to the sales manager and have asked them to make contact with you regarding this.
In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk
Kind regards,
Rebekah
Excellent customer service from Matt and Ryan at Tangelo Plymouth
Matt and Ryan were excellent when i purchased a car from the Plymouth dealership from Glasgow, Scotland. This was a distance sale so i had to rely on Matt sending good detailled information which he did. We did have a hic-cup and the car wasnt ready when it should have been, however Matt and Ryan did all they could to fix the situation quickly and i picked it up the following weekend. My distance sale was a very nerve racking experience for me but it was professionally well handled by Matt. I believe that Matt and the dealership in general will do their best to try to ensure you get the best customer service they can and if something does go wrong, then the guys will try their best to fix it with as little inconvienience to you as possible and being honest about what has went on. Would not hesitate to recommend. Stephen
28 mars 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
Great experience
We purchased a Mazda cx30 from the Plymouth branch. The process was easy , and made a pleasure by the attention to detail by Matt. From the test drive to the final unveil the whole purchase was excellent. We were delighted with the px given for our old car , it was better than we buy any car offered. Many thanks to Matt and the team at Tangelo.
18 mars 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
All I can say is untrustworthy
All I can say is untrustworthy. Was interested in a car and after multiple viewings I was ready to put down a reservation fee. Due to the car having a couple issues I was told not to worry about the reservation fee they will see if they can get the issues fixed and then we would sort all the finance side after. A couple days went past after the day they said they would contact me so I reached out to them. Turns out they sold the car to someone else a couple days after they told me not to put down the reservation fee. Them telling me they were going to get the issues sorted and then look at the finances was obviously a lie just to keep me happy whilst they were waiting for someone else to come along to buy the car who hadn't picked up on the issues. I am not happy at all with the service I have now had and would not recommend them.
14 mars 2025
Avis spontané
Réponse de Tangelo Used Cars
Good Morning Mr Smithson,
Thank you for your review regarding you recent experience at our Tangelo site in Plymouth.
I have passed on your review to the Sales manager of Tangelo site in Plymouth and have asked them to make contact with you regarding this.
In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk or on 01392822700 and ask for Charlotte.
Kind regards,
Charlotte
Wonderful service
I was able to sort out my car finances over the phone with support from the team at Tangelo.
The pre / after sell customer service was great, as all questions and paperwork was done in a speedy manner. The car was delivered to me in a great condition. The price of the car was reasonable. Will definitely recommend Tangelo.
13 mars 2025
Avis spontané
Réponse de Tangelo Used Cars
Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira
Very professional and fun service
Very professional and fun service. I was picking up my vehicle today and have to say transaction was very easy and quick. Thank you to Sales Manager Matt for welcoming service
27 février 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Andris,
Thank you for your great review regarding your recent experience at our Tangelo Plymouth dealership. We're so pleased to hear that everyone you spoke to was able to help you with this experience and make it as stress free as possible from start to finish. I have passed your comments directly to Matt who will be especially pleased to hear your kind words. We appreciate the time taken you've taken to give this feedback and we thank you again. We hope to see you in the future.
All the best, Izzy.
Amazing service from the rep
Amazing service from the rep, felt at ease with the whole process from start to finish, liased with us on calls and emails about the car gave us all the details which made it worthwhile would definitely recommend.
27 février 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Mrs Khan,
Thank you for your great review, we are so glad to hear that your experience with us at our Tangelo Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.
All the best, Izzy.
Professional service from Matt
Professional service from Matt. Very happy all round.
25 février 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Michael,
Thank you for taking the time to write us this review, I will definitely pass this on to Matt and the team as I know they will appreciate it. We hope you enjoy your new car!
Best wishes,
Keira.
Good team
Good team, explained everything to the T. Polite, informative and professional. No pressure selling and really helpful. I will look forward to doing business with you.
21 février 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Mark,
Thank you for your great review, we are so glad to hear that your experience with us at our Tangelo Plymouth site was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.
All the best, Izzy.
Tangelo come highly recommended
Tangelo come highly recommended, they make the buying process incredibly easy, the Sales Consultant Rory Lockyer answered all questions, went through the vehicle we purchased explaining its operation, he kept us informed at all times about the Sales process. I cant fault Rory and Tangelo and would definitely buy another vehicle from them without hesitation
3 février 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Ian,
Thank you for your great review regarding your recent experience at Tangelo. We're so pleased to hear that everyone you spoke to was able to help you with this experience and make it as stress free as possible from start to finish. I have passed your comments directly to Rory who will be especially pleased to hear your kind words. We appreciate the time taken you've taken to give this feedback and we thank you again. We hope to see you in the future.
All the best,
Keira.
I don't normally write reviews
I don't normally write reviews, however I was moved to write something here after a very good experience with Tangelo.
The first thing I like is that they seem to source cars that have a quality service history, often those taken in part exchange at a main dealer. They prepare them well for sale and are honest about their condition. That's not to say that purchasers shouldn't always practice due diligence. It is of course always important to check over the car thoroughly and make sure that everything works satisfactorily before you sign on the dotted line.
The warranty is also certainly worth having, there was a minor issue with my car after a couple of months which I was able to have dealt with, and the claims process was relatively straightforward. However once again it's worth in my view, any purchaser reading the warranty small print just to familiarise one's self with what is covered and what is not.
I now have a secondhand car which looks almost brand-new running beautifully and I'm absolutely delighted!
Alice (the sales executive I dealt with), was a joy to deal with and in a relaxed non-pressured manner dealt with all my questions and queries about the car. I would certainly buy from Tangelo again!
13 novembre 2024
Avis spontané
Réponse de Tangelo Used Cars
Hello Michael,
Thank you for your fantastic review in regards to the recent purchase at Tangelo. We're pleased to hear that you found the experience to be that of an exceptional standard from the team. I have passed your comments directly to them as I know they will be especially pleased to hear that you were so fond of the vehicle.
It is of upmost importance to us that the customer journey from the initial enquiry through to the Handover of a vehicle is not just acceptable but exceptional. The customers are at the heart of our dealerships so we are extremely glad that this was evident in your experience and that they were able to understand and find the perfect car which is best suited to yourself and your circumstances.
We hope that you continue to notice this in our after sales as well. Your recommendation means a lot to us, and we really appreciate you taking the time out of your day to inform us of your experience. We thank you again and we look forward to seeing you in the future. We hope you thoroughly enjoy your new vehicle.
Kind Regards,
Keira.
Excellent service was not made to feel…
Excellent service was not made to feel under any pressure all my questions were answered top service highly recommend.
Thanks for all the help you gave to me.
21 janvier 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Peter,
Thank you for your great review, we are so glad to hear that your experience with us at our Tangelo site was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.
All the best, Izzy.
Rory was excellent
Rory was excellent
Can't fault the service even on a late Sunday afternoon, Rory was very accommodating and helpful.
19 janvier 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Scott,
We are so delighted to hear your amazing feedback regarding our Tangelo site. It is amazing to hear such positive feedback and that Rory provided you with service that was impeccable. Your recommendation means a lot to us as I will be sure to pass your kind words over to Rory and the team! We thank you again for your amazing feedback and we look forward to seeing you again soon.
All the best, Izzy.
Matt has been fantastic sorting the car
Matt has been fantastic sorting the car purchase. He was very honest and open making the deal easy to complete. He did everything he said he would do and we are very happy.
17 janvier 2025
Avis spontané
Réponse de Tangelo Used Cars
Hello Adam,
Thank you for taking the time to write this review! We strive to provide our customers with the best service and this is evident with your experience with us. I will definitely pass on your kind words to Matt and the team as I know they will appreciate it. Thank you again and we hope you enjoy your new car!
Best wishes,
Keira.
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