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Tap-Spares Avis 

136
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The taps spares I purchased were reasonably priced. Their sales team were good, efficient and knowledgeable.They advised me as to how to deal with a particular issue pertaining to the disc valves I n... Voir plus

Noté 5 sur 5 étoiles

Your staff are so helpful and understanding when dealing with an old chap like myself who is not great at diy save for simple jobs. I needed to replace o rings on my tap and your staff explained all... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The company did well, quick delivery, but unfortunately did not fix leak. We found out the issue was with the tap swan neck so washers would have probably worked.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Magasin de bricolage
  4. Magasin de rénovation
  5. Prestataire de réaménagement de cuisine

Écrit par l'entreprise

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Écrit par l'entreprise

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Coordonnées de contact

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,8

Excellent

TrustScore 5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(136)

69 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful people .

Really helpful people .I realised that I had mistakenly described my tap as hot and cold but I realised that it also had a pure water function.The guys changed the order without any charge.They also sent me a plan and intructions how to do the sevicing

28 août 2026
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Réponse de Tap-Spares

Hi Mr Williams,

Thank you for your review! We're so pleased our team could quickly update your order and provide the servicing plan and instructions you needed. If you ever need any further support, we're always happy to help.

Noté 5 sur 5 étoiles

Great service

Very helpful dealing with my enquiry. Part numbers drawings the lot excellent service.

26 août 2026
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Réponse de Tap-Spares

Hi Phil,

Thank you for the great review!

Noté 5 sur 5 étoiles

Great website for spares

Great website, easily found tap swan neck I was after. Item came in a few days ready to fit with all seals needed. Fantastic value as well.

26 août 2026
Avis spontané
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Réponse de Tap-Spares

Hi Mark,

Thank you for the great review!

Noté 5 sur 5 étoiles

I spoke to Steve who sorted the problem…

I spoke to Steve who sorted the problem with the minimum of fuss know exactly what he was talking about and send me a link to the spare that I needed thank you

24 août 2026
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Réponse de Tap-Spares

Hi Jon,

Thank you for the brilliant review. We're pleased we could assist you in finding the correct spare part.

Noté 5 sur 5 étoiles

Quality Service.

Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing of the parts sent by e-mail at my first contact. Brilliant service from a very knowledgeable company. Thanks to all involved.

20 août 2026
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Réponse de Tap-Spares

Hi Mick,

Thank you for your fantastic feedback. We're delighted to hear our team was able to quickly identify the issue and help you find the right spare parts. We really appreciate your kind words and are pleased you had such a positive experience with our customer service team.

Thank you
The Abode Team

Noté 5 sur 5 étoiles

I ordered a couple of replacement parts…

I ordered a couple of replacement parts from Abode. Chris was really helpful was able to confirm my request, take payment and place order really quickly and was very helpful. Great customer service.

18 août 2026
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Réponse de Tap-Spares

Hi Graham,

Thank you for your review. We're pleased to hear Chris was able to assist with your replacement parts order and make the process quick and straightforward. It's great to know you received such helpful service. Thank you for choosing Abode.

Noté 5 sur 5 étoiles

Great customer service Shelli

Great customer service Shelli

Fantastic news - not only great customer service but problem solved in super quick time!

Thanks again Shelli , you are a super star

17 août 2026
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Réponse de Tap-Spares

Hi Mark & Jacqui

Thank you for the great review!

Noté 5 sur 5 étoiles

Excellent service

Friendly and informative person on the end of the phone

11 août 2026
Avis spontané
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Réponse de Tap-Spares

Hi Richard,

Thank you for the great review!

Noté 5 sur 5 étoiles

Great Customer Service!

Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest that you can buy with confidence when this sort of quality service is available should you ever need it! Thanks!

20 juillet 2026
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Réponse de Tap-Spares

Hi Colin,

Thank you for your wonderful review. We're pleased to hear your query was resolved quickly and to your satisfaction. We really appreciate your recommendation and kind feedback about our service. Thank you for choosing Abode

Thank you
The Abode Team

Noté 5 sur 5 étoiles

Excellent advice and assistance from

Excellent advice and assistance from
Marjorie and the full team, 5 star for the whole team, 5 star for service, and another 5star for delivery,🤩 many thanks
Excellent company

30 juillet 2026
Avis spontané
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Réponse de Tap-Spares

Hi Steve,

Thank you for your wonderful feedback. We're delighted to hear that Marjory and the team provided excellent advice and assistance. Thank you for your support!

Thank you
The Abode Team

Noté 5 sur 5 étoiles

Very user friendly website

Very user friendly website. Very easy to navigate and determine the spares you require. Was delivered within a couple of days. Well packaged. Definitely recommend thus site

18 juillet 2026
Avis spontané
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Réponse de Tap-Spares

Hi Brian,

Thank you for the brilliant review. We're delighted to hear you found our website easy to use and that your order arrived quickly and well packaged. We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Great service from Lindsey

Great service from Lindsey. I was looking for a dimension on a spare part and she took the time to go to the warehouse, get the part and measure it. Excellent.

25 juin 2026
Avis spontané
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Réponse de Tap-Spares

Hi Stephen,

Thank you for the great feedback!

Noté 5 sur 5 étoiles

Had a great service from this company.

Had a great service from this company.
Ordered a water valve for my dripping kichen tap, for a laymen the site was very easy to use. Recieved my part on Monday well I received the paded envelope that it was put in and a note from the post office saying it was lost in transit because it was from abroad didn't know Norwich had moved. Contacted tapspares told Daniel what had happened he said no probs I will send you another valve by 1st cls post and claim it back from the post office. I received it to day (Tues). Excellent so professional and great parts will defferently use this company again.
Mike.

15 juin 2026
Avis spontané
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Réponse de Tap-Spares

Hi Mike,

Thank you for taking the time to share your experience, we really appreciate it.

We’re sorry to hear about the issue with the original delivery, but we’re pleased we were able to resolve this quickly for you. It’s great to know your replacement arrived promptly and that you found the website easy to use.

Thanks again for your support.
The Abode Team

Noté 4 sur 5 étoiles

Great customer service and very…

Great customer service and very efficient.
Although unfortunately the tap I required turned up broken.

Awaiting resolution.

12 juin 2026
Avis spontané
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Réponse de Tap-Spares

Hi Steven, thank you for your kind words about our customer service, we really appreciate it. We’re sorry to hear your tap arrived damaged.

As discussed following your message on 12th June, we’ve arranged for a replacement spout to be sent to you. This part is currently on back order, but we understand you’re happy to wait, and we’ll ensure it’s dispatched as soon as it’s back in stock.

If you need anything further in the meantime, please don’t hesitate to get in touch - we’re always happy to help.

Noté 5 sur 5 étoiles

I placed an order for a quarter turn

I placed an order for a quarter turn
headwork and it arrived within 2 days. So pleased to have got it quickly because l could not use the monobloc tap. Anyway everything is working well.

12 mai 2026
Avis spontané
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Réponse de Tap-Spares

Hi Leslie, thank you for the great review!

Noté 3 sur 5 étoiles

Although these items were ordered on my…

Although these items were ordered on my behalf I am not a plumber, it would be greatly appreciated if you could send me some simple instructions to replace the items on my taps so I can do the job myself and not have to go to the expense of calling a plumber out.

24 avril 2026
Avis spontané
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Réponse de Tap-Spares

Hi Bob, sorry for any inconvenience caused. If you ever need any assistance, please feel free to contact our Customer Service team on +44 1226 283434, who will be happy to help and talk you through everything step by step.

Noté 5 sur 5 étoiles

Customer service par excellance

Customer service par excellance, staff is knowledgable, obliging and speedy to respond. You don't experience this standard very often. They deserve to do very well.

22 avril 2026
Avis spontané
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Réponse de Tap-Spares

Hi Drew, thank you for the great review. Delivering this level of service is something we take great pride in, so your comments are truly appreciated.

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