tapGP Avis 

I was a bit unsure what to expect because sadly the NHS mental health has let me down (East neighbourhood Mental Health most recently) My GP referred me when I informed her my mental health has gotten worse and as she infomed me if I get any sort of thoughts I must contact her. Well I did I infomed her as of late I'm thinking it can't be that bad when you leave this earth, you won't have to fight formally complain, appeal or attend tribunals anymore how peaceful that must be. I saw them as dark thoughts hence why I infomed her. I informed her the medication is no longer working either, it just makes me want to eat more. She then referred me to mental health. I would be happy to share my experience word for word on here but Trustpilot quite strict on what and can you share. So sadly I cannot share what and how I came to tapGP. I wasn't happy actually appalled at the so called service I received. It's not the first time I've actually chosen to go private. Why when you go private you seem to get much better caring service? I found it very easy to schedule a appointment same day to a time that suited myself. The GP I was allocated was fantastic. He LISTENED, didn't rush or interrupt me. He was respectful and most importantly showed genuine empathy to both my situation and my mental health. He was very thorough and went all through my current medication as well as my history. I get a follow up review appointment in two weeks. My prescription was sent straight away to my phone so I can take it to a pharmacy of my choice. I am so amazed and happy. The service and care I received worth every penny. It's a pity you don't receive the same care and service from the community mental health team. They treat you like a number and burden to their service, they under staffed, under budgeted like thats you fault. As a neurodiverse human being I just want to be listened to and respected. I only seem to find this when I go private, which is saying something. Huge thank you to the GP I was allocated and tapGP. I truly would highly recommend them. 🎯💯👏🏾

They definitely care about their patients and were always there when I needed them. Very good and careful listeners for mental health related issues. Thank you.

Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.

Great experience. Easy to arrange the appointment, and to access the appointment. Doctor was polite and listened to my symptoms, and I felt heard in the appointment and a treatment plan was arranged.

Efficient and professional, they got back to you in a good time.

Speedy, convenient and offering an excellent GP service. Quite the best medical experience I’ve had in a very long time. Polite, charming and listening doctor. Excellent in every way.

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advice was clear, and I felt listened to throughout. My prescription was sent to me via text which made the whole process so simple. It’s a fantastic example of how technology can make healthcare more accessible and convenient. I would highly recommend TapGP to anyone looking for a simple and reliable way to access medical advice and support.

Worst company ever i am still waiting for my refund and all im getting is lazy answers, scammers who took my money
AVOID AVOID AVOID

The GP took the time to listen to me and talk to me and it was so nice just to feel heard and have my symptoms taken seriously. I would not hesitate to recommend them.

Positives:
Objective accomplished - privilege of seeing/speaking to a GP without the battle of waiting for an appointment with my GP or nurse. Waiting time for a nurse is three weeks and often, no pre-booking with a GP. One can get a Tele con if lucky and you can get a same day appointment but you must request it same day. This is difficult for those of us who work full time.

The app is intuitive and simple to use. The box asking about patient needs could do with an upgrade of how many characters one can enter. 200 is not enough.

The cons: This was my first consultation and this review relates only to this consultation.

The GP I spoke to was borderline rude from the outset. Rather than ask appropriate questions, take a brief history - this gentleman used dialogue of a condescending nature and indicative of inferring I was insincere with regard to the information I provided to him. This attitude themed throughout the brief consultation.

I would not use this service again.

I thank you for the medication while I arrange to speak to/see my GP.

Extremely professional & knowledgeable. He took the time to explain & I felt very confident in diagnosis & treatment .

Lovely Dr listened and was helpful gave good advice appeared very knowledgeable and promptly provided a prescription. A great service will definitely use again.

Excellent service - I even got a call as an earlier appt had become available

I accessed my appointment on Sunday. I was able to get an appointment the same afternoon that I signed up. Don’t worry if the doctor is a couple of minutes late, they will get there. The doctor I saw was extremely knowledgeable. I felt that he really listened to me and took the time really try and understand my symptoms. He prescribed medication which I was able to get from Boots within 30 minutes of the call. This was definitely worth the money.

Able to pick appointment time that suited me, open longer than regular Doctors.
Appointment within 2 hrs.
Allow enough time to fully complete registration.

It was lovely to see and speak to a doctor. He was extremely helpful and I felt he listened and was understanding. Thankyou doctor

Amazing 5 star++ service, fast simple process to register and book an appointment the same day. GP was superb and prescription was sorted immediately. I have no hesitation in recommending you. Absolutely what you need when unwell. Thank you!

Very accurate great service
Will be using again more helpful then local gp

Prompt and professional service. Would recommend