Tayyaba Tours Avis 22

I had a wonderful experience travelling for Umrah with Tayyaba Tours for myself and my family. The entire trip was well organised, and Ali provided excellent support, care, and guidance throughout our journey. We truly appreciate their professionalism and highly recommend Tayyaba Tours to anyone planning their Umrah.

Subhaan was my point of contact all the way and he was very reliable and helpful.
through out my trip.

Found me a very good package, I would highly recommend using.

We booked our umrah through tayyaba tours for my family through their agent Uzair.

We have just returned both the hotels were Alhumdulilah but we faced several problems.

Before writing this review I have tried to contact them there has been no response.

When we arrived in Jeddah the driver was late. He politely declined to collect us until we gave him our passport numbers and visa numbers this is confidential information. I was reluctant to do so.

I then contacted tayyabah tours directly they informed me it was information they should have given the transport company but had failed too. I explained this was sensitive information and I was not happy giving them these details and I had not been informed by them this was a requisite.

I also asked the airport staff too if it was normal to give my sensitive information to a driver they also advised not too.

Tayybah tours resolved this by providing the relevant information and we continued to Mecca.

We then checked in to be informed our stay at anjum hotel was for 2 days only we had booked and paid for 6 days in Mecca . I contacted them again they reassured me they would send me a HCN number and not to worry. The hotel need a HCN number to book you in.

They did not send a HCN and we were locked out of our room we had just complete our first umrah and were stood in a queue to resolve the incompetency of tayyabh tours. I contacted them again and was given a HCN number and we were able to access our room. Whist human error occurs this is just unacceptable.

The day before we were to return home I contacted the transport team as there was no communication from their end to be informed I would be picked up at 2 pm prior to this Uzair their agent had informed us it would be 1 pm. The transport team stated 2 pm would be fine it takes 4.5 to get to Jeddah airport. The driver then texts me and states he will collect us at 3:30 pm. I am not happy with this as our flight is an international one we need to be there 3 hours before. He reassures me and so does Yasmeen the transport organiser that we will arrive on time as this is a daily job for them. I am now given a time for 2:30 pm.

The driver did not reach my hotel till 3:20. I made several attempts to contact the driver tayyabh tours and the transport co who do not appear to take this situation seriously.

I contacted both the transport team and tayybah tours informing them of what was happening and that there service was despicable.

The driver finally arrives there’s no apology no converse and we set off.
He drove over the speed limit.
He was dodging the traffic.
He was on his mobile phone whilst driving erratically I had to ask him politely not to use his phone whilst driving.

We arrived at the airport at 19:30 our flight was for 21:40.

We should have left at 2 pm so we would have arrived at 6 pm this would have allowed us to make a stop at the petrol station. Giving us 3 hours to check in.

We made it but the journey was so dangerous and the stressful.

I paid for this umrah and was treated so badly I don’t want an apology I don’t want a refund.

The purpose of the review is so no one else has to experience this again.

This company should remember SWT sees and hears everything.

We were very well taken care of by uzair and the services were very good thank you

My first point of contact was uzair bhai at Tayyaba.
Booked my tour with 4 of my famliy members beginning of December it was there first time so I was a little nervous too be quite honest.

Uzair bhai was on song from the minute we landed at jeddah, the team on the ground in Makkah Medina was absolutely fantastic and efficient and very approachable. It was peak time but they was very efficient everytime i Would recommend Tayyaba and Uzair bhai to anyone wanting to book a tour.

Absolutely unprofessional how they have dealt ans been messaging my husband i am disgusted he asked for discount on the package and the guy mr atta started getting really unprofessional and cusring on the name of Allah I have just read the chat and am disgusted do not book with them at all totally unprofessional thank god we didnt book

Assalam O Alaikum,everyone! I have booked a package with Tayyaba Tours through Sharjeel. They are more than 100% trustworthy, and their services are exceptional. Their team is amazing! They even have ground team in Makkah and Madina. I had booked a package with 4 star and 3 star but they provided me 5 star hotel in Makkah and 4 star hotel in Madina . They have delivered more than what was promised. Then sharjeel sort out zayrat in Madina for me as well which is complementary really appreciate that. I highly recommend Tayyaba tours to all of you, and even to my family and friends. Inshaallah you will have a wonderful experience with Tayyaba Tours.

Used Tayyaba Tours for our ummrah trip. We had an amazing time. Fantastic service throughout by Sharjeel checking on us during our trip and making sure everything was OK.
He took care of everything from start to finish, making the whole process smooth and stress-free. All I had to do was verify the details and make the payment. His professionalism, efficiency, and attention to detail were truly impressive. He went above and beyond to ensure everything was accurate and hassle-free. I appreciate his help, Thank You

Excellent service trustable peoples.i send mom and dad on umrah with him they provide vip service in good price.fully recommend.brother Sharjeel thanks for everything.Allah bless u.thanks

This is the second year that I have booked an Umrah trip through Haider. This year, I specified the flight times and hotels in Makkah (Makkah hotel) and Madinah (Dar Al Iman Intercontinental) as I was travelling with elders. I didn't mind paying a little extra.
We had such a stress free and amazing trip, the hotels were amazing and the transfer service was also amazing.

I would definitely book with Haider again, I know him as a honest and humble person and the prices he quotes are always cheaper than what I get quoted when I look online myself.

The company is very professional and offers great umrah packages. I am pleased with the very friendly service.

My name is منصور العلاهي, and my family recently booked an Umrah package with Mr. Harry from Tayyaba Tours. The experience was amazing from start to finish. We stayed in 4-star hotels that were within walking distance from both the Haram in Makkah and the Prophet's Mosque in Madinah. This made everything very convenient for us, especially as it was my first time visiting Saudi Arabia.

The views from our hotels were breathtaking, adding to the spiritual experience. The accommodations were comfortable, and the services provided were excellent. Mr. Harry ensured everything went smoothly, from booking to our return. I highly recommend Tayyaba Tours for anyone planning their Umrah trip. They made our pilgrimage memorable, and I can confidently refer them for Umrah packages

Hi Mr. Mir is one of the most competitive and informative Umrah agents in the whole United Kingdom. We came to know about him by my relatives, who often travel using their services. And i was happy by their service as Mr. Mir treated us like his ow family and took care of everything personally. It was a great experience going to Umrah

It was a great experience
. My family went to Umrah in September 2024 and the experience and the support we got from Tayyaba Tours is excellent

I would like to thanks the team at Tayyaba Tours. Just came back from Umrah these guys help me a lot my Umrah went so smooth everything is on time, just a small issue with hotel which is due to hotel staff and Mr. Ali sort this out. Very happy from there services. Insha Allah will go with these guys again and again
Highly recommended💯

Alhamdulillah, Tayyaba Tours provided an excellent service for our family during our last journey on Umrah.

Communication was always effective and we were always updated in a polite and timely manner.

Me and my family will definitely be booking with Tayyaba Tours in the future inshaAllah.

Very good service, helped us every step of the process. I recommend everyone to use this agent when travelling.

Nothing but amazing service provided from Mr Ali and the team from Tayyaba Tours, they always provide excellent service and assistance.

I am always at peace of mind when they are handling my travel and tourism packages.

Certainly book with Tayyaba Tours!

Superb help. They know the words Umrah literally and the support for parents and others. I would like to thank them as they got the transport sorted for me and was in constant communication with me throughout my trip. I got my Mum and Dad to Umrah from these guys and Ali is a great guy.

I appreciate all their hard work and the detail they go in to make your trip so worth it. I had no problems at all and hotels are just very good especially Voco Makkah. They also even went out of their way to get visas approved for you when I had complications with it. Of course, you pay a fee but still they go above and beyond to ensure your safety is protected at all times and your trip goes well.