TD Ameritrade Avis 

I've been with 'TD Ameritrade' since it was "Datek" and through various mutations over 25 years. This year was, easily, the worst yet.

1. 2/20/24 and still waiting for my 1099, so unable to import data for tax purposes.

2. Specific questions regarding a form TD Am provided, yet unable to speak directly to anyone in the department specifically related to that form.

How much worse does it get? Half the time one speaks to a newbie with limited experience. After being on hold to get to this unknowledgeable individual, who cannot answer the questions, you're placed on hold again while they speak to someone who possibly can provide an answer and then relay the information back to you second hand, usually badly and in an incomplete manner. If other questions arise in the course of this incomplete information being shared - rinse, wash and repeat what has become a hopeless manner of 'communication'.

The website where you manage all the "client services" tasks such as withdrawals and contributions does not work during Asian business hours. The customers services representatives send back robotic and irrelevant emails where it is clear they have not read your email and ultimately nothing can actioned or progressed over email, so they push you to the messenger center. However, the messenger center cannot be accessed if the website cannot be accessed. Beyond frustrating.

CAVEAT EMPTOR IF YOU BUY A CD FROM TD AND YOU HAVE FUNDS AVAILABLE SONETIMES THE CD’S TAKE A MONTH TO SETTLE AND IF YOU DO NOTHING YOU EARN .035% , WHEREAS IF YOU CALL AND TELL THEM TO PUT YOUR FUNDS IN A MONEY MARKET FUND THESE DAYS YOU CAN GET 5.00%. YOU GET RIPPED OFF AND THEY EARN MILLIONS ON THE COLLECTIVE FLOAT. THEY USED TO SWEEP YOUR FUNDS BUT NOT ANYMORE .

BE AWARE!!!!!!

To deposit is very easy BUT TO WITHDRAW IS VERY HARD,this people never ever verified my kyc to withdraw. Letters on my photo gave an aid to my withdrawal problems

(USÉ EL NOMBRE DE SU SITIO WEB COMO MI FOTO DE PERFIL EN ESTA REVISIÓN EN CASO DE QUE NECESITE Y QUIERA AYUDA).

Escreva para o nome

Na minha foto de perfil

Há possibilidades de receber seu dinheiro de volta

Last straw with being locked out of my…
Last straw with being locked out of my Ira. Fee of $75 to transfer. Listen to how I find out--they shut it off again, as it that was a natural occurrence of closing an account. The rep "turns it on temporarily"--again was told it was closed and should have been electronically transferred --why hasn't it? This is a dirty company that won't quit. Try the NASD, I'll have to--

I called TD Ameritrade customer service to ask questions. However, their representative's attitude was terrible. He was extremely impatient and cut me off from asking more questions. He was causing new annoyance to a client who had questions. In the end, my questions were not answered, and on the contrary, I was very upset and angry by his attitude. A representative shouldn’t have such a bad attitude toward a client--he didn't have a right to do that! Who gave him the right to a bad attitude toward a client and their concern? Isn't it ironic their slogan"Your concerns are important to us"? But their representative was the exact opposite of it! Horrible. Don't expect your concern to be important to them.

I WAS DECEIVED BY THESE PEO
PLE THEY ARE EVIL I HAD HELP WITH MY PROFILE PHOTO NAME AM USE

Click on the l!nk above over your funds recovery, kindly report your issues to them

Never ever think of TD Ameritrade. They steal your money without even notifying you. They charged me interest for 3 years without any notification.

Weekend TD ameritrade customer service is typically poor and sometimes confrontational when they don't have answers. Today, while computer systems are under weekend maintenance (previous online work preparing for the week has been lost while "under maintenance"), customer support has no clue as to system availability and one was seemingly angry I had an issue. If a customer is frustrated by their lack of information further asking for an update may result in being insulted and/or having the phone hung up on.

The place in question serves as a dump. They have completely incompetent support staff. Unaware of the seriousness of the matter, they just disabled my profile using the funds. It's not something I would suggest to anyone.

Scammers they took my money and did not want it refunded I had to contact for help getting a refund via my profile photo

It’s a terribly irresponsible company. Drop clients at a whim. For those who bothered to stay with them, the whole account transfer process is a nightmare that goes on and on. Emails are not answered, calls are dropped after waiting for more than an hour.

Pls if anyone is not using them, do yourself a favor and never come close to this horrible company.

I opened an account with TD AMERITRADE. After funding it, they closed my account and kept my money.

TD Ameritrade has been caught naked short selling our shares... using our own shares to Cripple our stock prices... do your own research on this company first.

Very bad customer support and is rude. Did not solved any of my issue regarding the app, and just tell me it is what it is. When i retaliated back, it just closed my conversation. If i can, i will close my account.

If I had choice I would pull any last penny of my investment out of this company, they are not trustworthy!