TeaTime Bookshop Avis 

This was a gift for a friend and it was easy to arrange the delivery to her even though I ordered the items. She has really enjoyed the idea of receiving new books each month , perfect for book lovers who like a cup of tea too!

Excellent choice of books for my grandaughter, she loves recieving and rushes to open for hot choc, biscuits and a new book

I send my granddaughter aged 4 a box every month, she has been delighted with each one, good choice, swapping dad for a goldfish and a spoonful of frogs her favourite so far, and loves the hot choc n biscuits! Well worth the money to hear all the excitement when she gets the box!

Delivery arrived on time, it was a gift and fortunately the books included had not been read before! That's the one thing that would be helpful on subscription is transparency on what is in the box and the opportunity to deselect if they are a book already read... If the option is there I couldn't find it.

I look forward to receiving a new book every month together with biscuits and coffee bags, I really like the bookmark and postcard such a lovely touch, and I have never read any of the books I have received...all in all an excellent quality delivery every month 😀

Very nice. As expected.looming foreward to next months

I love the TeaTime Bookshop, I look forward to receiving a new book every month together with biscuits and hot chocolate, I really like the bookmark and postcard such a lovely touch, and I have never read any of the books I have received...all in all what more could we want each month🙂

This is one of the best gifts I’ve received. Nothing better than finding your parcel and the anticipation of what’s inside. Would thoroughly recommend.

I bought this subscription for a friend who loves it. Such a brilliant idea and amazing content. Would highly recommend

Subscription bought for a friend's birthday and each parcel was thoughtfully put together. Slight issue with delivery provider not being able to add correct post code but apart from that, would recommend as a gifting experience.

Fantastic customer service, ive been a bit of a pain in the butt with questions and mistakes ordering and they answered everything quickly and professionally and sorted out my address error. Delivery was prompt. 4 stars as the subscription was a gift so can't comment on book selection etc, but ive heard no complaints and recipient looked thrilled when I mentioned it was a monthly delivery.

I look forward to my delivery every month. And the coffee and biscuits are a lovely treat

A lovely Christmas present for my cousin, living overseas. Everything from customer service, to book (and drink) selection and delivery from perfectly done. Highly recommend!

I ordered deliveries for my 2yo Great-Niece and it has been a great success. The choices have been very popular, and the little extras make it special. Her mum sends me photos of her daughter sitting reading her book ' for the twentieth time'. I got an initial 6 months but will renew as the gift has been so successful. A few queries were dealt with by customer service satisfactorily.

Unable to contact them. Don’t call back or respond to emails.

I’m extremely disappointed with my experience. I purchased six months worth for my grandad, who has recently lost my grandmother, as something thoughtful to cheer him up.

Unfortunately, they have since taken a further payment from me that I did not authorise. I have repeatedly contacted them asking them to stop sending the products, yet they have continued to send them.

I have sent multiple emails and chasers and have received no response. I’ve also called several times, only to be sent to voicemail, and even when I leave a voicemail, nobody gets back to me.

This has now put me in financial difficulty, and despite making numerous attempts to resolve this, I am being completely ignored. I simply want the unauthorised payment refunded and for the deliveries and payments to stop.

Really disappointing, especially considering this started as a gift intended to cheer my grandad up. I would strongly urge the company to improve its customer service and actually respond to customers when they have an issue.

Generally the items were delivered correctly and on time. However I specified red wine and fantasy/sci-finbooks. The first wine was white and the last book is a paranormal thriller. The chocolates are very small. Overall we we got what was paid for but it was not as good as hoped.

I look forward to my package every month! Love the books and the drinks and small treats.

Excellent product, customer service and opened my partner up some books she would never have read but really enjoyed.

I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the first time this has happened.
It’s a shame because I’ve been using this subscription since 2022 for my daughter.
Apparently the ‘system ‘autofills the orders which is why the books haven’t been dispatched and incorrect information has been sent.
The communication wasn’t great. A one line communication with a few words.
I appreciate that this is a small company and that’s the only reason I haven’t left yet.
I try to support small businesses, I will review the subscription at the next renewal.