Teazys Avis 

I ordered the "Teazys Speedy Tail 2.0" on Teazys website. Eight days later, a "Pet Gravity Speedy Sprint Ball" arrived. The toy's packaging was totally different, so it clearly was not the product I ordered. I emailed Teazys customer service and provided pictures of what I ordered and what I received. I indicated I wanted the product I ordered, and not the incorrect product sent to me. The emailed response from Teazys customer service simply stated "You received the right product". No other explanation given or attempt to correct their error.

I purchased the cat toy that is a ball with feathers that us rechargable. The first day it worked great: my cat was running back and forth chasing it before the toy ran out of juice in about 15 minutes. Since, no matter how long I charge, it will run for maybe one or two minutes then die. Overpriced toy that doesn't work after two days.

Their business practices are deceptive and, as far as I can tell, the company is a front. For starters, when you use your credit card to purchase their products, it is charged to a company in another country, under a different name. They did not provide me with any tracking information so, after 2 weeks, I asked for a status update. My purchase went from "pending" to "shipped" in a matter of minutes, which was VERY suspicious. The order arrived way later than anticipated, and the product quailty is subpar, at best. Don't be fooled by their professionally designed videos and website, as this company is as illigitimate as they get.

Very rude, unknowledgeable customer service. They also charge for priority delivery and don't follow through with it, as well as add fake tracking progress to their site. I contacted the shipper, as the USPS said they were still waiting for the package to send, and they informed me they are still waiting to receive the package, even though Teazy website said it was already in route and went through multiple mail hubs.
I do not recommend purchasing from them

They use unreliable cheap last mile carriers that lose packages.
They have unreliable poor customer service that doesn't want to communicate or help sovle your problems.
Their toys are poorly designed: they break, they're noisy, and they are too aggressive and scare the cats.

The SPEEDY TAIL 2.0 is awesome! My cats follow it around the house and are fascinated by it. So far, it has worked really well and holds a charge for quite a while. Very pleased with my purchase.

Our Keaton is nuts about it and it keeps him active - THANK YOU!! Great product.

The Teazys kitty toy sure moves and shakes and bakes. It took a little time for our kitties to lose their fear of it. Eventually, they started chasing it around

My cat adores this toy!

I have 2 cats. Georgie likes to chase it around. So it was a win with him. But Coco was afraid of it.

Fast charging, lasts a good amount of time. The cats figured out quickly that they just have to move it to reactivate. My guys, though, just kinda watch and follow. But they like it, and its fun to watch!

Merchandise was beautiful and not flimsy, and is as promised. There was no hassle, and their mission to help cats and dogs in need is brave and honorable.
Thank you, Teazys!

The rubber cover covering the USB port and start button will not stay on the device.

The two cats I bought this for both loved the toy, while they had them. Two different sized houses, two different cats, both balls have been lost for weeks even after much searching. I would replace them except I am afraid the same thing would happen unless I close them in one room, which I don't want to do. Adding a locator button would probably be terrific.

I am happy with the non remote control at toys, but I find the toys with remote’s annoying as it’s easy to misplace the remotes.

Cats love these toys! Got them in reasonable time frame. Charge quick and hold charge nicely!

I would give this zero stars if that was an option. We ordered 3 of these. ALL 3 were broken within 48 hours. All 3 broke in the same spot, the gray arm where the seam is split apart on all 3. Customer service has responded to emails from me, each time asking for a photo of the broken toys. I sent photos of each broken toy (1 I gave as a gift so I had that person text me the photo of their broken item)...They respond asking for photos of the broken items. Rinse, repeat. After 17 emails, today they say they need a photo of all 3 items in one photo. Not possible since I gifted one. I have asked numerous times they send replacement parts (which are complete useless by themselves) and have gotten nowhere, just more requests for photos again. HUGE waste of money. I definitely do not recommend this company or their products.

I only have one complaint and that is that it took forever for my shipment to arrive. After that, my cat really loved it. When it runs away from him he chases it, and when it comes toward him he runs away from it. It's kind of funny really. And it doesn't get stuck underneath my furniture so I really like that.

Everything was fine. I got the products in time for Christmas. I wish that they were as well received by the cats as I had hoped they would be but there's no accounting for individual cats taste and tolerance for a very frenetic toy. I have already given a review. I am not sure why I keep getting requests, but I did take away a star for the above reasons.

The product is great. It does exactly what it is supposed to do. Unfortunately, my cat is afraid of it.