I wanted to return my new phone, because I won't be using it. Mainly because daughter refuses it, we ended up dumbing down her iPhone. So, I chose domestic peace over Wisephone. Returning the phone ou... Voir plus
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I order a Wisephone for my 8 year old son and it is very impressive! Easy to install, I called customer service today and spoke with Yolani. She was wonderful, she walked me through every question I... Voir plus
I spoke with Tina a number of times and she had excellent customer service. She obviously has great people skills and has went above and beyond in helping us purchase and learn how to use our new wise... Voir plus
Returned a phone I used for a day and was docked $45 and the restocking fee of $55. Totally get the restocking fee, but the surcharge for damage is ridiculous. UPDATE: They refunded me af... Voir plus
À propos de l'entreprise
À propos de Techless
Écrit par l'entreprise
We lead people to live fully with healthy technology.
Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest.
That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.
Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Coordonnées de contact
701 Brazos St , 78701, Austin, TX, Etats-Unis
- 512.676.5496
- hi@techless.com
- techless.com
4,3
Excellent
351 avis
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very Helpful
Tina was very helpful. I called two days in a row being that I have 3 of the devices and she helped me get everything I needed set up!
17 décembre 2025
Avis spontané
Tuna was incredible
Tina was incredible. She was infinitely patient with me at all times and guided me through everything clearly and easily. I can't thank her enough for her assistance. She is, indeed, a most valuable employee/technician/associate at Techless Wisephone! You/they are very much appreciated.
11 décembre 2025
Avis spontané
Réponse : Techless
Thank you so much for taking the time to share your experience. We are glad to hear that our agent was patient, clear, and supportive throughout the process. Providing thoughtful guidance and making sure issues are fully resolved is always our goal, and your feedback means a great deal to our team. We truly appreciate your kind words and your support of Wisephone.
Anthony at Techless was very helpful…
Anthony at Techless was very helpful and knowledgeable with switching over my phone and contacts.
12 décembre 2025
Avis spontané
Réponse : Techless
Happy to hear all your contacts have been imported. Anthony is truly a fantastic agent. Let us know if you have any additional questions.
teenager first phone
i purchased a wisephone as a first phone for our teenager and i ran into an issue which zazi helped me figure out quickly. he helped me complete the set up and was so friendly and patient the whole time! we have tried several solutions to start our teen into the journey of technology and we finally found the right answer!
11 décembre 2025
Avis spontané
Réponse : Techless
A Wisephone is perfect for a teenager's first phone! Zazi is truly amazing at walking through a phone setup. We reach out if any additional support is needed.
Yolani M
Yolani M. from the Techless support team provided excellent service to me while my phone number was ported to my Wise Phone. Due to some constraints, the process could not be done automatically. Yolani kept me informed, ensured all my questions were answered, and checked to make sure the port worked.
10 décembre 2025
Avis spontané
Réponse : Techless
We are sorry to hear that the setup process was not as fluid as expected. We are actively working on improving this process. We are pleased to hear that Yolani, one of our top agents, was able to assist you. Please let us know if you ever need additional support.
Get help and your new phone will be a dream
The set up of the phone DEFINITELY requires customer service help -- just call them -- don't be shy.
Tina made the experience easy and walked me through everything. She spent 45 minutes with me! I tried to set up on my own and made a lot of mistakes - but the customer service over the phone was easy and clear - and I am so excited to use my new phone now... don't do it on your own!
10 décembre 2025
Avis spontané
Réponse : Techless
Thank you for your valuable feedback. We are actively working on the setup and activation process. Let us know if you have any additional questions.
Mrs yolani
Mrs. Yolani was wonderful! She was very helpful. She was also, very kind. We were very blessed from her help.
9 décembre 2025
Avis spontané
Réponse : Techless
We are very blessed to have Yolani as part of our outstanding Customer Service Team. Let us know if you ever have questions.
Réponse : Techless
Yolani is great! Let us know if you ever need any additional support.
I absolutely love how accessible the…
I absolutely love how accessible the tech help team is. Zazi was very helpful getting things set up for my daughters device and answering questions about the OS
5 décembre 2025
Avis spontané
Réponse : Techless
Thank you so much for sharing this! We’ve put a lot of work into making our support team as accessible and supportive as possible, so your feedback means a lot. We’re thrilled to hear that Zazi was able to help get your daughter’s device set up and answer all your questions!
Great customer support
Yolani was great and helped us out with some ordering questions we had and was able to not only resolve them but was able to call me back to follow up and ensure it was resolved. Great support!
4 décembre 2025
Avis spontané
Réponse : Techless
Thank you for sharing this experience. Yolani did an excellent job walking through your ordering questions, and we are glad she followed up to ensure everything was resolved. She cares deeply about closing the loop for customers, and your feedback means a lot to our team. If you need anything else moving forward, we are always here to support you.
The outstanding support from Anthony
Anthony was fantastic. I talked to him through Wisephone’s text support, and he helped me out the whole way. He was quick to respond, clear with his instructions, and actually made sure the issue got fixed instead of just rushing me. Easily one of the best support experiences I’ve had. If you get Anthony, you’re in good hands.
4 novembre 2025
Avis spontané
Réponse : Techless
Thank you for sharing this experience. It is great to hear how well Anthony supported you through the entire process. He takes great care to ensure problems are fully resolved and that customers never feel rushed, so your feedback means a lot to our team. We appreciate you taking the time to recognize the clarity and consistency he brought to your conversation. If anything comes up in the future, we are always here to help.
Customer Support was AWESOME
Customer Support was AWESOME. Thank you especially to Zazi for helping me through email and then even walking me through the steps over the phone. The wait time was less than 5 minutes, and the process to help me was maybe 10. He was so kind and helpful. If I have any further issues, I will be calling my new friend! Thank you so much!
3 décembre 2025
Avis spontané
Réponse : Techless
Kari, this truly brightened our day! We’re thrilled that your new friend, Zazi, was able to jump in right away, help you through both email and phone, and make everything easy. He’ll be delighted to hear your kind words. Thank you so much for sharing this wonderful review!
Love the Wisephone
Love the Wisephone. My youngest son has it and of I had a redo I would only allow all my children to have it. It provides for needs without stealing life by being addicted to apps.
I had an issue with billing but it was addressed.
My only constructive criticism is to get weekend and/or evening hours.
1 décembre 2025
Avis spontané
Réponse : Techless
Thank you for such a thoughtful review! We’re delighted to hear how well Wisephone has served your family, and we’re glad the billing concern was sorted out. We also appreciate your feedback about extending our hours – it’s noted. Thank you again for your trust!
Great customer service
Great customer service! Yolani nswered all my questions and was super friendly.
2 décembre 2025
Avis spontané
Réponse : Techless
Thank you for the lovely review! We’re so glad Yolani was able to answer all your questions and make the experience friendly and straightforward.
Customer support with Techless is very…
Customer support with Techless is very nice
I've had only good interactions with Yolani and quick understanding of how things work, very thankful for my WisePhone.
2 décembre 2025
Avis spontané
Réponse : Techless
Abigail, we really appreciate your kind words! It’s great to hear that your experiences with Yolani were consistently positive and helped you feel confident with your Wisephone. We’re grateful for you!
Great customer service
Zazi was so helpful and walked me through every step. He solved my problem completely and was very patient.
1 décembre 2025
Avis spontané
Réponse : Techless
Thank you so much for sharing this! We’re thrilled to hear that Zazi guided you through everything with such patience and care. It’s wonderful knowing he was able to fully resolve the issue for you.
Exceptional service from Yolani at Techless
Yolani was great helping me get my service plan registered for my wisephone. She was super patient and I went roughly 15 minutes past the closing time. I was tired and had to have stuff repeated about 10 times.
22 novembre 2025
Avis spontané
Réponse : Techless
Thank you for taking the time to share this. Finishing a setup at the end of a long day can be tough, and I appreciate you staying with the process even when things needed to be repeated. Yolani has a very patient and steady way of guiding customers, and it says a lot that she stayed with you past closing to ensure everything was in place.
We are grateful for your patience and for allowing us to support you. If you ever need help with anything down the road, we are always here to assist.
YES!!!!…
Yolani literally held my hand through the setting up process for over an hour. She was SO HELPFUL!!! Im excited to get used to Wisephone 2 and continue my quest to utilize my time lessoning those little anxious feelings that combined create a loss of true self.
21 novembre 2025
Avis spontané
Réponse : Techless
Thank you for sharing this. It is wonderful to hear how supported you felt during the setup process. Yolani has a calming presence and a real gift for walking customers through each step without ever making things feel rushed, and I am glad her patience made that time together so helpful.
Your excitement about starting fresh with Wisephone 2 really comes through. Choosing a device that protects your time and helps ease those anxious moments is a decisive step toward feeling more grounded. We are here for you as you settle in, and if you ever need guidance along the way, we are always ready to help.
WiseOS subscription
quick and easy interactions on the phone. fast solutions. Zazi was my representative.
21 novembre 2025
Avis spontané
Réponse : Techless
Thank you for taking a moment to share this. It is great to hear your interactions were quick and straightforward. Zazi works hard to provide fast and precise solutions, and I appreciate your recognizing his support. If you need anything else as you continue with your WiseOS subscription, we are always here to help.
Personable, professional, and prompt service.
This company provides a subscription phone service. When they launched WisePhoneII, I was already using their WisePhone. I made a huge mistake, and didn't catch it for ten months. Instead of getting the updated phone, I accidentally subscribed for a second time altogether. I was being charged twice for the same service because I put aside the old phone and only used the new phone.
After months of this, I finally caught the problem when I saw two bills. I called and asked to cancel one subscription and asked if it were possible to get a refund. Within moments they looked into the account, cancelled the duplicate service, and refunded each of the ten months. They were personable, professional, and prompt.
20 novembre 2025
Avis spontané
Réponse : Techless
Thank you for sharing this experience. I know how easy it can be to overlook a duplicate subscription, especially when switching devices. I am glad our team was able to review your account quickly, close out the extra line, and make sure the full refund was issued without any added stress on your end.
Your kind words about the care you received mean a lot. We work hard to handle situations like this with clarity and respect, and it is encouraging to know the process felt smooth and professional. If you ever need anything in the future, we are always here to help.
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