We’re sorry to hear about your experience, but we want to clarify that this review does not reflect the facts of our collaboration.
We have detailed records, communication logs, and project files showing that we provided the animation as agreed and continued making multiple revisions over several months based on your requests. Despite the project being underpaid compared to industry standards, we remained committed to refining the work to meet your expectations.
At no point did we "ghost" you. There was a temporary delay due to unforeseen circumstances, but we promptly resumed communication as soon as you reached out to our official email. Unfortunately, after countless revisions and ongoing efforts to accommodate your requests, we received no further response from your end.
We take pride in our professionalism and transparency, and we always encourage open dialogue to resolve any concerns. If you still have unresolved issues, we are happy to discuss them further through the appropriate channels. However, misleading claims about our services are unfair and do not represent our dedication to client satisfaction.