Tennis Rackets Europe | Tennis Gear  Avis 

27
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tennis Rackets Europe is nothing but 5 stars. Great service, delivery and high quality products. If you love Tennis and need to buy anything related, you found the right spot. My experience with them... Voir plus

Noté 5 sur 5 étoiles

Ordered from the guys via instagram and the website multiple times now and always deliver (just got my 3rd order for myself), have way more Toroline selection than I’ve seen, even the very new release... Voir plus

Noté 5 sur 5 étoiles

Comprei uma raquete da marca Diadem e o serviço foi impecavel. A raquete veio bem embalada, nova e sem nenhum arranhao. Demorou menos de uma semana para chegar. Vou virar comprador habitual e recomend... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not buy if you expect a streamlined, efficient delivery service... or to receive the goods at all. Similar to other reviews - placed an order, no tracking or delivery updates added except a labe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tennis
  2. aussi dans
  3. Blogger
  4. Société de presse

Écrit par l'entreprise

Pro Stock Rackets & Premium Tennis Strings. Exclusive, Rare & the Best Tennis Gear.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(27)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Not just a seller, but also an advisor!

For the first time, I felt that I was dealing with someone who wasn’t just trying to sell me equipment, but who was genuinely interested in understanding my profile as a player in order to recommend the right gear for me.

That level of attention continued both before and after the purchase. There was always a genuine effort to find out whether I liked the recommended strings and whether I was actually getting good results from them.

On top of the excellent advice and follow-up, I even received a free set of strings to try out.

Five-star service, knowledge, and customer care. Highly recommended!

6 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Tennis Rackets Europe is nothing but 5…

Tennis Rackets Europe is nothing but 5 stars. Great service, delivery and high quality products. If you love Tennis and need to buy anything related, you found the right spot. My experience with them has been amazing.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great

Great! Flawless

1 août 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

Miguel — thank you. "Flawless" is exactly what we aim for. Enjoy the gear, and
shout if you ever want help dialling in a string setup.

Noté 5 sur 5 étoiles

Comprei uma raquete da marca Diadem e o…

Comprei uma raquete da marca Diadem e o serviço foi impecavel. A raquete veio bem embalada, nova e sem nenhum arranhao. Demorou menos de uma semana para chegar. Vou virar comprador habitual e recomendo muito o serviço!

1 juillet 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

Gabriel — obrigado! A Diadem é uma marca que merece mais atenção do que tem, e
fico contente que a embalagem e o prazo tenham correspondido. Qualquer dúvida sobre
setup de cordas, é só dizer.

Noté 5 sur 5 étoiles

Great Service Overall

I had a great experience ordering from Tennis Rackets EU. The entire process was smooth and hassle-free, from placing the order to receiving the products. Everything arrived on time, exactly as expected, and was well packaged. I'm very satisfied with the overall service and would definitely recommend Tennis Rackets to anyone looking for strings (or pro stock rackets)...
I will certainly order from them again in the future.

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

The most knowledgeable person I know…

The most knowledgeable person I know when it comes to tennis rackets, strings, and racket customization. He also has excellent taste in selecting equipment. Extremely helpful, trustworthy, and reliable. I’ve bought from him several times, and every transaction has been flawless. Highly recommended!

27 juillet 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

João — obrigado. Trabalhar equipamento com quem já percebe do assunto é a melhor
parte disto. Até à próxima.

Noté 5 sur 5 étoiles

Adorei as opções de cordas e materiais…

Adorei as opções de cordas e materiais de tênis, não sabia muito do assunto. Porém consegui entender melhor para escolher meus primeiros artigos.
Cordas coloridas ficam lindas e pelo que entendi são muito boas!

24 juillet 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

Sthefany — obrigado! Escolher as primeiras cordas é onde é mais fácil errar, por
isso fico contente que tenha ficado claro. E sim, as cordas coloridas jogam tão bem como
as outras. Qualquer dúvida na próxima escolha, é só perguntar.

Noté 5 sur 5 étoiles

Great experience

Honestly, one of the best options to get strings/rackets in Europe. This is my go-to place to buy my Torolines and Grapplesnakes. Always on time, always great communication/service overall.

2 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

UNRELIABLE - SCAM

Dear All
if there was a possibility with ZERO start or Negative star i would have done that.
in one word they are scam.
Avoid this company if you value honest communication and reliable service.

My experience with TennisRacketsEU was extremely disappointing. They received my order on the 24th, jun 2026 and from that point onward I had to chase them repeatedly for updates. Every email was met with the same promises: "It will be shipped today" or "It will be shipped tomorrow." None of those promises were kept.

After several follow-up emails, they finally sent me a UPS tracking number. However, it only showed that a shipping label had been created—the package had not actually been handed over to UPS. In other words, I was given a tracking number without any evidence that the shipment had been dispatched.

avoid them

8 juillet 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

Dear Ali, the racket was delivered — and the review still says it never left our hands, so we want to set the record straight for anyone reading.

Your order was collected by UPS and then held at export customs in Lisbon over the commercial invoice. That hold was invisible on public tracking, which is why it looked like nothing had moved. We corrected the paperwork, the shipment was released, and it reached you in Dubai.

Our published window is 3 business days to prepare and up to 10 in transit. Yours landed roughly a week beyond that. A week late is a week late, and we own it — but it is a customs delay on a delivered order, not the outcome your review describes.

We have written to you twice since delivery with no reply. The offer stands and has no conditions: if you are unhappy with the racket, write to tennisracketseu@gmail.com and we will take it back.

Warm regards,
Tennis Rackets Europe

Noté 5 sur 5 étoiles

Absolute top blokes

Absolute top blokes! Knowledgeable and helped me pair racquet with different string combinations to help the game. Good selection of strings too

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great products and great guys!

Ordered from the guys via instagram and the website multiple times now and always deliver (just got my 3rd order for myself), have way more Toroline selection than I’ve seen, even the very new releases! Communication is good, can be a bit slow but always give reassurance and confidence after! Top guys and will always get my strings with them! Thanks again!

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service, very helpful and understanding. I made a mistake in the order and after asking it was fixed instantly, thank you! Will order again for sure!

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Serviços e cordas de ténis excelentessatisfeito com a experiência

Super satisfeito com a experiência.
Atendimento rápido e muito prestável. Grande variedade de cordas de ténis.

Tenho jogado competitivamente com as cordas Grapplesnake e são mesmo excelentes — muito bom feeling em jogo e duram bem.

Além disso, os preços e as ofertas são muito bons. Recomendo 👍

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great overall

I had an excellent experience with rackets Europe. They are top-tier when it comes to both speed and quality of delivery. Everything arrived quickly and exactly as expected. What impressed me the most is how specialized they are, their advice is knowledgeable, helpful, and clearly comes from real experts. You can tell they know what they’re doing. Highly recommended!

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

100 percent trustworthy company

I ordered and paid for expensive head pro stock TGT 301.4 tennis racquets via instagram. Then when I read the trust pilot reviews I thought I was conned and it was a scam. Later the email communication was a bit slow but always very polite and accurate. They took their time preparing my special racquets but when the racquets arrived they were pristine and perfectly balanced to spec. I was blown away. They also sent it by complimentary DHL express which was an added cost to them. They also gave me complimentary strings!

I can totally tell you that this is a legitimate company and they are perfectionists and take pride in what they do. I highly recommend them. You have to be slightly patient with them because they go the extra mile to ensure perfection.

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy if you expect a streamlined

Do not buy if you expect a streamlined, efficient delivery service... or to receive the goods at all.

Similar to other reviews - placed an order, no tracking or delivery updates added except a label created. Contacted them twice. No reply. Initiated a dispute with my credit card company, then got a reply offering the original strings + 2 other sets free as goodwill to remove the dispute. Replied back and said if they added the shipping details and I can see dispatched, then I'll remove the dispute. No reply. As of now, still nothing.

11 mars 2026
Avis spontané
Logo de Tennis Rackets Europe | Tennis Gear

Réponse de Tennis Rackets Europe | Tennis Gear

Dear James, your order was delivered, and the extra strings you mention were already inside the parcel when it shipped — dispatched before the dispute existed. They were a gesture for the delay, not a trade for anything.

You are right about the part that was ours: the label sat without entering the postal network, and two of your emails went unanswered. That is what pushed you to your bank, and it should never have got there.

What we can document: shipment registered, confirmation documents sent to you on 11 March, delivery completed, and your bank closing the case after reviewing that evidence.

If anything is still outstanding on your side, tennisracketseu@gmail.com reaches us directly and we will deal with it.

Warm regards,
Tennis Rackets Europe

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