Terra Nova Equipment Avis 

Very fast sended my parts voor replacing pole Hoolie 3.
(Not the same but O.K. for lenght.)
Shipping expensive...

Had my Quasar tent for 15 years and the best thing I've ever bought. Served me well all over the world, just lately on expedition to Tajikistan. On return from that purchased a new fly sheet from Terra Nova, they'd notified me they were back in stock and I received it within 2 days of purchasing. All round excellent service and nice people to deal with. 5 stars.

Wild Country Hoolie 3 ETC with footprint.
4 nights in Western Lake District with rain for 3 days, strong wind and rain for the last night.
negatives - water dripping in from the 4 front door tie backs,tried seam seal but still dripped.
Rain runs off roof into side doorway when opened, inside of doorway gets soaked.
Pros - overall a very robust tent, plenty of space for gear in vestibule and inside sleeping area.

I ordered painlessly online one day and it arrived by courier the next afternoon. Talk about first class service Excellent. I had the same great experience when I ordered my tent from them earlier this year! Thank you guys.

Fantastic service and speedy delivery. Everything was great and the products are top quality.

Very happy with my purchase

Great products in a well
Laid out site make shopping easy. Quality is first class and with super fast delivery why even consider an alternative.

I've given my new Southern Cross 2 a short, two night test. It is an easy tent to pitch, and I am sure it will be straightforward to pitch in a gale. The two porches are large giving me plenty of room to store my kit. It was very warm last weekend, and I was comfortable without opening the doors to get a breeze going at night.

Super fast delivery. Quality items. Will buy from them again.

The voyager tent is great BUT the poles are very lightweight and will break in the wind. When I tried to replace a single pole, it would cost $154.00 USA. That's insane.

The only downside is a massive morning mist condensation on the inner side of the outer shell. And consequently packing completely wet tent.
After two weeks in the use is too early to talk about a durability or a built quality etc. Overall satisfied customer

Excellent customer services

The delivery was first class the next day, i ordered a Helm 2 off the outlet store, supposidly a grade A tent and having no holes in the tent, when i opened the tent it had a hole in and a patch over it, on the website it states that only grade B tents might have this? They did not have another tent available in the outlet store, so i had to make a journey to take it back. The next day i checked and they had a grade A tent for sale again, i can only assume they put the same tent back on as Grade A again?

Needed a new tent pole, ordered Friday morning, arrived Saturday - great service!

Super fast turn around with the discount on recycling my old tent and sending out a new one.

New tent and foot print are fab. I'm very pleased and a good price with discount for a well known reliable brand.

I have just come home from Cornwall following a week of bad weather and very strong winds which mauled quite a few tents. My very old, well used Terra Nova backpacking tent which has spent the last 10 years in the attic was great. It kept me warm and dry all week and stood up to some of the worst weather nature could throw at it. Very pleased camper here.