Very sketchy website, and when I decided to give it a try, I got a text message and to pay it was also very suspicious so I left it, however when I told them I didn't need a test they began to act ver... Voir plus
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Lisez les avis des autres
The customer service is good, BUT the car was dirty, this was the most dirty car I ever met, I have to help clean wing mirrors. The lady instructor, she kept blaming me nearly for 1 hour, she blamed m... Voir plus
L'entreprise a répondu
Excellent service ***** easy straight forward everything ran smoothly- my instructor Michael was early made me feel at ease before my test was an excellent service when I had been let down last minute... Voir plus
L'entreprise a répondu
Just passed my driving test with Terry in the grey Mercedes! 🚗 Couldn’t have asked for a better experience — the car was smooth, comfortable, and easy to handle, which really boosted my confidence. T... Voir plus
2,8
Moyen
542 avis
Aucun historique récent de demande d’avis
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N'a pas répondu aux avis négatifs
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Thank you to Andrea for a top notch…
Thank you to Andrea for a top notch last minute booking, keep up the excellent work!,
Zaher is a top instructor, very very pleased with the service
29 novembre 2023
Avis spontané
Réponse de testcar1.com
Hi and congratulations! A licence for Xmas! Very kind review :) Happy driving !
If I can give 0 I would
If I can give 0 I would, worst way of communication. Very rude and unhelpful.
13 novembre 2023
Réponse de testcar1.com
Driving school and qualified with all the qualifications to match. Some of us for over 30 years. OVER 900 instructors nationwide, We are a driving school & in fact we would be one of the largest of all time.
We have 96% positive reviews.
4% negative reviews.
3% of the negative reviews are fake and / or written by competitors or their associates.
1% of negative reviews are completely genuine. We accept this and are doing everything we can to protect our 20+ year business.
It’s a shame this website can come along with no knowledge at all, but finds a gap in the market that can start damaging peoples reputation and businesses overnight with no knowledge whatsoever, reviews on this website can be displayed by anyone even with a fake email address and if you look at this website reviews themselves They in fact have more bad reviews than any other website.
Our closing statement is that this particular website or platform is currently being investigated by the CMA for mis- conduct, to anyone that doesn’t understand this and many people don’t, this means they are creating a unnecessary competition between businesses for their own financial & gain ultimately create harm and loss for all businesses listed on this website.
Lastly please do not forget that businesses on here Do Not put themselves on this website. Anyone can put any website on this site without even leaving a review. You would need to just search their website name and then like a miracle their website is now on TP, for example, if a business has been trading for 50 years And it’s a little old man and a little old lady somewhere that knows nothing about websites, this potentially successful business would now have No reviews and be damaged overnight. Please keep this into consideration when using this website. It might be your say to leave a negative review for a company but this is someone’s life we are talking about.
Team @ TESTCAR1
Done my test today passed first time my…
Done my test today passed first time my instructor Nico made sure I knew all tell me and show me questions like were everything is in the car before the test and
And understanding the rules of a round about when to enter where to enter what lane to use to exit the round about
6 novembre 2023
Avis spontané
Réponse de testcar1.com
Thanks for this fantastic review. This is truly appreciated. We are delighted you passed on the first attempt with us. Merry Christmas and happy driving
Great team!
Great team!Found the car and Instructor for driving test in 2 hours! It help me to pas the test! Thank you!
12 octobre 2023
Avis spontané
Réponse de testcar1.com
Thank you very much. This is really appreciated. We appreciate you congratulations and happy Driving
Highly Recommended and worthy
I really appreciate test car hire that they have arranged me test car and instructor at the last moment. Their instructors are well trained to give last minute tips . I am so happy that I have cleared it in first attempt. All thanks to my instructor and test car for arranging me that.
12 octobre 2023
Avis spontané
Made a request very last minute and…
Made a request very last minute and received great service and passed thanks 👍
6 octobre 2023
Avis spontané
Highly recommended
Pleasure to deal with.
Booked the service on Thursday evening for a test on Monday and passed.
Straight forward booking system.
Highly recommended 5*
31 juillet 2023
Avis spontané
Coming to my rescue less than 40hour to…
Coming to my rescue less than 40hour to my driving test
24 avril 2023
Avis spontané
I got excellent support from Test Car1…
I got excellent support from Test Car1 and Andreas. Quick to provide a car and the payment process is also quick.
6 avril 2023
Avis spontané
Réponse de testcar1.com
Thank you for your time. Writing this review. We really appreciate you and your custom. Congratulations and happy Driving
Unprofessional
Really weird and unprofessional behavior when I tried to get off their text list after booking a different service. I texted “STOP” which is standard to remove from lists, which was the only time I reached out besides the initial form, and they wrote back: “ Stop you contacting us?
That's easy we can block you and send your number to 35 thousand instructors?
Consider it done.” I have the screenshot of this.
Recommend looking at other providers who have a more professional manner with leads that don’t purchase.
Edit: I think their unhinged reply to this only makes it more obvious that my report is genuine. And again-they flagged me to TP as “fake review” multiple times and I submitted a screenshot showing they really said this which TP reviewed and therefore left up.
24 mars 2023
Réponse de testcar1.com
Driving school and qualified with all the qualifications to match. Some of us for over 30 years. OVER 900 instructors nationwide, We are a driving school & in fact we would be one of the largest of all time.
We have 96% positive reviews.
4% negative reviews.
3% of the negative reviews are fake and / or written by competitors or their associates.
1% of negative reviews are completely genuine. We accept this and are doing everything we can to protect our 20+ year business.
It’s a shame this website can come along with no knowledge at all, but finds a gap in the market that can start damaging peoples reputation and businesses overnight with no knowledge whatsoever, reviews on this website can be displayed by anyone even with a fake email address and if you look at this website reviews themselves They in fact have more bad reviews than any other website.
Our closing statement is that this particular website or platform is currently being investigated by the CMA for mis- conduct, to anyone that doesn’t understand this and many people don’t, this means they are creating a unnecessary competition between businesses for their own financial & gain ultimately create harm and loss for all businesses listed on this website.
Lastly please do not forget that businesses on here Do Not put themselves on this website. Anyone can put any website on this site without even leaving a review. You would need to just search their website name and then like a miracle their website is now on TP, for example, if a business has been trading for 50 years And it’s a little old man and a little old lady somewhere that knows nothing about websites, this potentially successful business would now have No reviews and be damaged overnight. Please keep this into consideration when using this website. It might be your say to leave a negative review for a company but this is someone’s life we are talking about.
Team @ TESTCAR1
Contacted 10 days before test
Contacted 10 days before test, had a instructor contact me within the hour and turned up as agreed, test passed, happy days. Good service
24 février 2023
Avis spontané
Réponse de testcar1.com
Wow! Nice happy driving!
Big shout outs to Andreas
Every large business that covers this much ground will have many reviews ranging from positive to negative, each customer will have their own experience
I was sceptical like a lot of folk here but I can honestly say that Andreas, and by extension Test Car 1 can be trusted to honour their promise of delivering a car for your test. They really try their best and I've been in contact with them at times in the early morning and late evening owing to how busy the situation is currently.
Very good communication, understanding of different situations and take their reputation seriously. Just remember to be mindful of the ongoing backlog of tests as well as lessons, which causing a huge bottleneck for everyone.
Highly recommended +++ if you're in a pinch, be sure speak to someone on the phone while communicating with them and you'll definitely get all the information you need to reassure you.
Good luck on your test everyone !
Also cross posted this on Google because I feel it will be genuinely helpful to anyone that's feeling apprehensive about using this service.
12 mars 2022
Avis spontané
Réponse de testcar1.com
Almost speechless for such a kind review about your experience, not much else to say other than thank you for the kind words.
As phone call “anytime”
Stay safe
Passed first time
Passed first time. Can’t really ask for more. The instructor was punctual, helpful and friendly
3 mars 2023
Avis spontané
Réponse de testcar1.com
Thank you very much for this kind review congratulations and happy driving!
Fantastic Customer Service
Good customer service, very neat and advance car meant that I was able to pass the test well. This was all arranged for me in less than 12 hours of contacting them.
1 mars 2023
Avis spontané
Réponse de testcar1.com
Lovely review. Excellent result!
Happy driving!
Honestly at first I thought it was a…
Honestly at first I thought it was a fraud. But it turned out to be totally real. my instructor arrived at the agreed time. He gave me some advice that helped me a lot when facing the exam, by the way I passed. Thank you!
17 février 2023
Avis spontané
Réponse de testcar1.com
Hi and thank you for this review, congratulations and happy driving
The customer service is good BUT…
The customer service is good, BUT the car was dirty, this was the most dirty car I ever met, I have to help clean wing mirrors. The lady instructor, she kept blaming me nearly for 1 hour, she blamed me 10 things but only 2 things were correct and no solutions to solve it, others were useless so she wasted my time. I can’t breathe and don’t want to take exam as it’s annoying. That’s the bad experience to prepare the exam with this lady, what’s an professional ADI…
7 février 2023
Réponse de testcar1.com
Driving school and qualified with all the qualifications to match. Some of us for over 30 years. OVER 900 instructors nationwide, We are a driving school & in fact we would be one of the largest of all time.
We have 96% positive reviews.
4% negative reviews.
3% of the negative reviews are fake and / or written by competitors or their associates.
1% of negative reviews are completely genuine. We accept this and are doing everything we can to protect our 20+ year business.
It’s a shame this website can come along with no knowledge at all, but finds a gap in the market that can start damaging peoples reputation and businesses overnight with no knowledge whatsoever, reviews on this website can be displayed by anyone even with a fake email address and if you look at this website reviews themselves They in fact have more bad reviews than any other website.
Our closing statement is that this particular website or platform is currently being investigated by the CMA for mis- conduct, to anyone that doesn’t understand this and many people don’t, this means they are creating a unnecessary competition between businesses for their own financial & gain ultimately create harm and loss for all businesses listed on this website.
Lastly please do not forget that businesses on here Do Not put themselves on this website. Anyone can put any website on this site without even leaving a review. You would need to just search their website name and then like a miracle their website is now on TP, for example, if a business has been trading for 50 years And it’s a little old man and a little old lady somewhere that knows nothing about websites, this potentially successful business would now have No reviews and be damaged overnight. Please keep this into consideration when using this website. It might be your say to leave a negative review for a company but this is someone’s life we are talking about.
Team @ TESTCAR1
Passed my driving test
Passed my driving test! Awesome!
Went to Grantham from Margate for my driving test and Test car 1 was able to hook me up with a car and a very kind, patient instructor, Bill. The entire process was seamless
Thanks, guys.
2 février 2023
Avis spontané
Réponse de testcar1.com
Lovely review, thanks for taking time out to say that, congratulations and happy driving!
Awesome experience.
I got some bad reviews in the beginning so….To be honest I thought it was a scam. But i was wrong. Test car 1 is REAL and number 1. They helped me to Get the license on the first attempt. Good instructor good service. Really reliable for the short notice driving test. Thanks Test Car 1
27 janvier 2023
Avis spontané
Réponse de testcar1.com
Hi and thanks NICE!!! Review:)))
Happy you passed and thanks for taking time out to leave this review.
CONGRATULATIONS !!!! & Happy driving
How To Lose Customers and Alienate People in Two Simple Steps
I needed a car for a driving test at the very last minute so called and emailed this company and asked them to call me back. If I am going to pay them a premium rate to hire a car, the very least I need is to know what car is being offered. As I driving instructor, you think that they would understand that the type of car may be important to potential customers.
The website is very basic and does not provide much assurance regarding the standard of service on offer. I also noticed that other Trustpilot reviews complained that they did not get a full refund when the car hire did not take place which was also something that concerned me and reinforced why I needed to talk to someone before parting with any money.
I did not receive a call back but about half an hour after I called I received the following text;
"Hi, if you have spammed more than 5
People we will immediately cancel your booking. "
Then shortly after I received the following email:
"Unfortunately you have messaged us more than an hour ago, and during this time we believe that you have probably spammed around 10 to 15 other people. Therefore we are not willing to help you and any bookings you make via our website will be cancelled immediately minus admin fees"
I'm so glad I did not use this company. They simply have no idea how to behave to customers. When you consider that the customers calling them are often in a desperate situation, these messages speak volumes about the type of people you are dealing with. Give this lot a massive swerve.
20 Dec 23 Update - Test Car 1 contacted Trustpilot to get this review removed by claiming it was for the wrong company. For the avoidance of doubt, my review was 100% for this company.
15 March 2025 Update - I note that Test Car 1 have responded now claiming that some of the reviews are fake. I would urge anybody considering using this company to take a good look at the reviews and judge for yourself. When you conduct business in such a reprehensible manner, expect people to be unhappy and voice their displeasure.
14 janvier 2023
Réponse de testcar1.com
Driving school and qualified with all the qualifications to match. Some of us for over 30 years. OVER 900 instructors nationwide, We are a driving school & in fact we would be one of the largest of all time.
We have 96% positive reviews.
4% negative reviews.
3% of the negative reviews are fake and / or written by competitors or their associates.
1% of negative reviews are completely genuine. We accept this and are doing everything we can to protect our 20+ year business.
It’s a shame this website can come along with no knowledge at all, but finds a gap in the market that can start damaging peoples reputation and businesses overnight with no knowledge whatsoever, reviews on this website can be displayed by anyone even with a fake email address and if you look at this website reviews themselves They in fact have more bad reviews than any other website.
Our closing statement is that this particular website or platform is currently being investigated by the CMA for mis- conduct, to anyone that doesn’t understand this and many people don’t, this means they are creating a unnecessary competition between businesses for their own financial & gain ultimately create harm and loss for all businesses listed on this website.
Lastly please do not forget that businesses on here Do Not put themselves on this website. Anyone can put any website on this site without even leaving a review. You would need to just search their website name and then like a miracle their website is now on TP, for example, if a business has been trading for 50 years And it’s a little old man and a little old lady somewhere that knows nothing about websites, this potentially successful business would now have No reviews and be damaged overnight. Please keep this into consideration when using this website. It might be your say to leave a negative review for a company but this is someone’s life we are talking about.
Team @ TESTCAR1
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