The AA Ireland Avis 

Very satisfied with my recent contact with The AA. Carolina dealt with my query in a very professional, prompt and friendly manner. Thank you.

Perfect fast and professional

Very bad customer care, I have had to call back multiple times for problems not being resolved, having been given wrong and conflicting information. You will be waiting a long time to speak to an operator and there is no guarantee that you will be assisted. Very bad service.

What was a very stressful situation was made so much better by the kindness and assistance of both Leonard on the phone and Nigel on the toe truck

Easy to contact, arrived within the hour. Prompt efficient service and I’m glad I retained my membership this year even with the cost of living crisis it was a necessary service to retain

Solved my problem,courteous,professional

So easy, thank you

I was pricing around like everyone these days! And I have to say most were nice to deal with but I found the young man in AA to be so helpful and making sure I got the best of my policy! And with a very happy customer here!!
Thank you AA!

Charley was the representative I dealt with & was superb

Mechanic arrived within an hour and fixed the issue in just a few minutes.

Amaxing staff's excellent support made renewing my AA car insurance extremely easy.

Luckily my van broke down near home, it's a long wheel base high roof Renault Master, so it was taken for me to my mercanic on a low loader very early next day. I was happy with the service and the communication from the AA. Also my premium didn't go up this year, it actually went down, which was lovely. For peace of mind l would choose the AA

There was a mix-up in our exact location which resulted in unnecessary delay. The communication with AA head office left a lot to be desired.
The driver was most pleasant and helpful when he finally arrived.

AA insurance fraud

While getting a car insurance policy last year 2025, we explicitly stated that the insurance company was not to keep our card details on file. They still kept them on file and took €659 from my account without my permission. Now they say it will be 14 days before the money is returned to me.

Be careful with your card details, GDPR are my next call

Love it and the service was amazing

Worst experience ever , scammed me and not responding,
Don’t buy from them

I couldn’t be happier with my experience with AA Car Insurance. From the moment I took out my policy, everything was straightforward, professional and hassle-free. The customer service has been excellent, with friendly and helpful staff who genuinely take the time to listen and resolve any questions or concerns.

I particularly appreciate the peace of mind that comes with knowing I’m insured by a well-established and trusted company. The whole process has been smooth, efficient and reassuring, and I feel I’m getting excellent value for money.

I would have absolutely no hesitation in recommending AA Car Insurance to anyone looking for reliable cover and great customer service. A genuinely excellent experience from start to finish — 5 stars from me

Company exelent and flexibilis

I had my car insured for 2 yrs. All good yr 1
2nd year there fav saying its in the terms and conditions. Its not the staff 99% are good its the company.
Change of address over 90€ it was to a more rural area insurance should have dropped they stole the difference.
Adding a driver for 1 day insurance company wanted nothing 35€ wasted on these
Request of info 10 working days is the permitted time allowed I ring on the 9th day I checkin with insuramce company to discover it was never requested. 10 days dropped to 4 minutes wilhen it came to the crunch.
IF u want car insurance avoid this broker go direct its cheaper and easier no middle man.

Worth every penny. I broke down in Dublin city centre and someone was out in 90 mins. Sounds like a long time but this was rush hour. Fixed the car no problem and he escorted me home in case there were any problems on the way. Absolutely super.