Never use this company we got scammed as could not check in for the flights there and back and had to pay at the airport which totalled almost £200 and then tried to scam my partners credit card. PLE... Voir plus
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Lisez les avis des autres
What a problem solver mr Paul really is. Alexa travel really is a genuine travel agency. If anyone has got any problem with their flights, pick up the phone and ask speak to Mr Paul. From my experi... Voir plus
L'entreprise a répondu
I was contacted by ARRON at ALEXA TRAVEL who told me my flight in Jan 25 was cancelled (I read on Google that BA were experiencing engine parts shortages) so we had to pay more rebook charges. So much... Voir plus
L'entreprise a répondu
Purchased flight tickets, paid full amount. Forced us to sign a consent that no legal obligations after the sale. Failed to deliver the air tickets, now I cannot go bury my nephew, I have to strugg... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
2,0
Bas
40 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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i had very good experience with them…
i had very good experience with them .mark william is very helpful and friendly and very understanding person he knows what you want for ur holiday and assist you very well .He got very good communication skills .Ethan hawk is very good too .i am very happy with their sevices .God bless you all
27 juillet 2024
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Those people working there are all…
Those people working there are all scammers I got scam last year and I’m still waiting on my refund from them, Daniel scam me, I got a called from someone working there to delete my previous review and will get my refund back apparently that’s the policy but I still did not get anything back. I got scammed over £1000 by Daniel please beware of Alexa travel
9 juillet 2024
Avis spontané
*******DO NOT GO NEAR THIS LOT
*******DO NOT GO NEAR THIS LOT - ABSOLUTE SCAM WHO HAVE FOUND A WAY TO HACK CALLS TO AIRLINES. NEVER MORE IMPORTANT TO BOOK THROUGH LEGITIMATE AGENTS******
8 novembre 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Con artists offering payment service where none exists
Thought I was dealing with official Turkish Airline agency but NO, they are an independent bunch who short circuit your enquiry to get your business and basically convince you to pay extra charges that turn out to be what should be free of charge
DEAL DIRECT WITH TURKISH AIRLINES or you will be out of pocket for no reason.
11 août 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
SCAMMERS!!SCAMMERS!!SCAMMERS!!
Pls don’t give out any personal information to them. To change the flight date I called the actual number on Turkish airlines website but somehow got put through to this “company”. Email not from Turkish airlines; the e-tickets dates are gibberish; payment process& link sketchy. I called the local airlines office back home after half a day, turned out no change made regarding my tickets at all. Cancelled my card right away. They’ve obviously been trained to scam ppl as I called them twice, both speak the same incorrect English such as “D for papa”. I feel very frustrated I’m not and won’t be the only person who’s gotta go through this crap. For ppl seeing this later, best wishes.
25 août 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Rip Off merchants!
Spent all day looking for flights to required destination on a tight budget and with limited time to book it! Thought I had come across alexatravel as in Google's Alexa service. Did not know they did flights? But as it's a legit brand thought I'd give them ago. Right?? Went through all the palaver for about the hundredth time of filling in the destination,outbound, inbound travel dates no of passengers etc etc.... Found flights at a really good price. Went to live chat to book them only to be told that promotional prices were no longer available as all sold out!
Go back to site to see if I can book alternative dates only to find the same "Promotional" prices pop up again and are still showing availability for the same dates as was told were sold out! Why are they still showing up if they are not available? Googled them to see if legit. THEY ARE NOT. Scammers! Nothing to do with Alexa.Wasted time & effort when i could have been researching a legit site!
22 août 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
This company is a scam company,I paid a…
This company is a scam company,I paid a round trip tickets for 4 people to send me the ticket they asked me to pay extra 2000 pounds to agreed price I refused and to get my money back I paid a solicitor to fight them,I still lost 500 pounds. Please don't trust them.
14 août 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Indian call centre scam - AVOID
Indian call centre scam. Charged me £100 from my card then sent me a dodgy link via email to complete a second payment. Avoid like the plague. I stupidly gave my long card number out and the CCV and these c*nts charged my card fraudulently saying they’re amending my flight details. Upon seeing this page I hung up and had persistent call backs from various numbers and I immediately got my bank to send me a new card. DO NOT GIVE THEM YOUR CARD DETAILS
10 juin 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Worst travel agent ever
Worst travel agent ever. Harry made several mistakes that he refused to fix regarding my sister's travel plans to South Africa.
Not even worth one star, yet Harry cheekily asked for five. Harry deserves the sack and his company should be black listed.
Eventually a kind lady at Turkish Airlines fixed the mistake. Harry wanted my sister to pay an extra 300 pounds.
8 mai 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Scammers
When I googled the number for Brussels airline this number came up (they had obviously paid to be the top search response) and on the call they posed as brussles and affirmed me they were part of the sales team. I called Brussels after dealing with these scammers and they confirmed they are no affiliation to them, so I cancelled my card immediately and luckily I wasn’t charged and Brussels resolved my problem for no cost.
1 avril 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Scam! Please don't use!
This is a scam, don't use this company! Matthew dealt with our call, pretending to be part of Qatar Airways. He took advantage of Qatar having issues with their booking system and tried to charge us £1,700 for new flights, all while being extremely patronising. He then tried to lead us to believe we had no tickets unless we paid and to call back at 2am while he "spoke to his manager". 4 hours before our flight the next day, he called to admit our original tickets were still in place, causing us much unneeded stress. Please don't use this company!!!
2 février 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Worst company I have ever heard of…
Worst company I have ever heard of robbed my money and said they were Turkish airlines I will never use them again ever !!!!!
I have been chasing for days my ticket everyday they promise me but nothing happens!!!
Charged me £100 for changing i in my name they are thieves so do not use.
31 janvier 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
The worst travel company. It is a SCAM. RUN
The worst travel company I have ever come across. I have been scammed a very large sum by this company. I called the airline directly and they confirmed the company scammed me. They also stated they have not received any payment from Alexatravels. Honestly I was so upset, it’s the pandemic and they’re still scamming people. The airline advised me never to go through them again as they’ve had multiple complaints against the same company
10 janvier 2022
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Alexa Travel,worth everything to book…
Alexa Travel,worth everything to book your holiday,a gentleman by the name Matthew.He is very customer oriented, friendly, patients and tolerance wish him him higher heights in the company.will always travel with them bravo.
1 octobre 2021
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
Ebrima s
Ebrima s
I will definitely recommend Alexa Travel.
Harry was very helpful in sorting out buying
the Air ticket.
22 juin 2021
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
recommend alexa… Ranjan Barua
recommend alexa…
I would definitely recommend alexa travel, prices are unbeatable and their service is excellent
And Mr Mathew is one of the Best Alexa Traval
11 juin 2021
Avis spontané
Réponse de Alexa Travel
Dear Reviewer,
I would like to clarify an important matter regarding the reviews being posted on this profile.
Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe.
I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely.
If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile.
Thank you for your understanding.
I would definitely recommend alexa…
I would definitely recommend alexa travel, prices are unbeatable and their service is excellent
12 novembre 2019
Avis spontané
Very good service from Siddarth and…
Very good service from Siddarth and Lalit. Both are very good with conversation and never showed any frustration during conversation.. I definitely recommend to others to book ticket with them.
12 novembre 2019
Avis spontané
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