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The American Patch is a US-based custom patch company dedicated to creating high-quality patches for businesses, sports teams, military units, motorcycle clubs, schools, organizations, and individuals across the country. The brand specializes in a wide range of patch styles, including embroidered, iron-on, Velcro, PVC, woven, chenille, and sew-on patches, along with custom labels, pins, and branded apparel. The company highlights no minimum order requirements, free design proofing, fast shipping, and hands-on quality inspection for every order before it ships. What makes The American Patch stand out is its focus on combining premium craftsmanship with a simple, customer-friendly ordering experience. Customers can submit finished artwork or even a rough idea, and the team helps turn it into a professional design at no extra charge before production begins. With flexible order quantities, transparent pricing, and support from a US-based team, the brand serves both one-piece personal orders and large bulk runs with the same level of care. The American Patch is built for customers who want durable, well-made custom patches that reflect identity, pride, branding, and creativity.
11620 Wilshire Blvd, Los Angeles, CA 90025, United States, 90025, Los Angeles, Etats-Unis
3,9
7 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’d definitely recommend The American Patch if you want something that looks good and feels durable. Mine came out exactly how I hoped, and I’d use them again without thinking twice.
It took a while because of my patch requirements. They did a very great job. The professionalizem of the customer service from the staff was great! I like the follow up of them seeing how satisfied even after months of completion of my order. My patches had very specific requirements and they did it with ease. They are honest and will get the project done to your specifications. They went up and beyond for me. This review is from ckc embroidery
Réponse de The American Patch
Thank You David.
Just got my latest order in and I am blown away by the quality. If you need custom morale patches, this is the spot.
The Highlights:
🛠️ Super Easy Process: Smooth sailing from the first click.
🎨 Huge Variety: Tons of options to get the exact look you want.
💬 Top-Notch Comm's: They kept me posted every step of the way.
✅ Artwork Approval: They didn’t start until the design was 100% perfect.
The Result: The materials are rugged, the stitching is crisp, and the "hand feel" is premium. These are definitely built to last on any kit.
Big thanks to the team for killing it on this batch! 🤘
Réponse de The American Patch
Wow — this absolutely made our day!
Thank you so much for the incredible feedback and for trusting us with your custom morale patches. We take a lot of pride in making the process smooth from start to finish, so hearing that you had a 10/10 experience means everything to our team.
From artwork approval to final production, we always aim to make sure every detail is exactly right before moving forward — and we’re thrilled that the quality, stitching, and overall hand feel exceeded your expectations.
Your support truly motivates us to keep raising the bar with every batch we produce. We appreciate you being part of our community and can’t wait to work with you again on your next project!
Thanks again for the amazing review 🤘
Every word that comes out of their mouths is a lie. They are not American. They are all in Pakistan. Patches were not to spec. They said they would remake and send within a week. Call back a week and half later, not even started on making the patches. Adhesive was terrible on the patches, had to purchase and apply my own adhesive to ensure adherence. The patch literally fell off leaving the adhesive on the material. Zero communication on delivery. I had to ask numerous times for tracking numbers. Do not do any exchanges with them. They only use 2 names Robert or Mike. None of them remember each time you call them. Imposters. Do not trust!
Réponse de The American Patch
Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify a few points.
We have already replaced your order and kept you informed throughout the process. We operate with production facilities both in the USA and overseas, including our facility in St. George, Utah. At no point was it specified that you required production exclusively in the USA, otherwise we would have ensured that arrangement.
Regarding the delay, we acknowledge that there was a setback and we sincerely apologize for that. However, we did follow through by remaking and reshipping your order.
As for the adhesive concern, we take quality seriously and will review this internally to prevent similar issues in the future.
We always aim to maintain clear communication and resolve concerns promptly, and we regret if this was not reflected in your experience. If there’s anything further we can do to make this right, please feel free to reach out to us directly.
We ordered 200 pieces for our club, and everyone loved them. Definitely ordering again.
Great patches and service. Took a day longer than expected, but worth the wait.
Excellent customer service — they helped refine my design and sent a mockup within hours. Highly recommend!
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