The American Store Avis 

96
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I have ordered 24 pack of Gatorade, at the time of ordering the pack consisted of Arctic Blitz, Cherry and Glazier, however, I have received a pack with Riptide Rush. I have emailed the company to res... Voir plus

Noté 5 sur 5 étoiles

Ordered the almost expired/expired mystery box. Quickly arrived but we were so surprised at the weight of the box which made us look forward to it even more and we were not disappointed!!! So many dif... Voir plus

Noté 5 sur 5 étoiles

Great service. Royal Mail messed with my parcel and it arrived missing an item and a note from Royal Mail apologising for the condition of the parcel. Tried to sort this with Royal Mail all day withou... Voir plus

Noté 5 sur 5 étoiles

If I could award more than 5 stars I definitely would!! First time of ordering from this company and it restores my faith in online stores - only wish the rest could be this good, reliable and honest... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(96)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles
Logo de The American Store

Réponse de The American Store

Hi, thank you for your review. We're sorry to hear that your item hasn't arrived yet. For any delivery-related queries, please reach out to our customer service team at sales@theamericanstore.co.uk. They'll be happy to assist you

Noté 5 sur 5 étoiles

A+++

I absolutely love this site! They always have what I want in stock, reasonable prices, and the shipping is SO FAST and free! No complaints, definitely recommend 👌

24 avril 2025
Noté 1 sur 5 étoiles

Never received

Ordered 16th march, cost 21.99. Emailed to let them know I hadnt received and tracking was showing as returned to sender. They said they sent another (which hasnt arrived) and they said it was delivered. Apparently gone to the wrong address and was returnedvto sender. I have been told i cant have a refund or replacement. I think this may be a scam.

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Out of this world

If I could award more than 5 stars I definitely would!! First time of ordering from this company and it restores my faith in online stores - only wish the rest could be this good, reliable and honest! Ordered on 10 Mar; parcel received in good condition on 12 Mar and contained 6 freebies which were relevant to me (how did they know this - mind readers?) as they were for healthy snacks and I have been trying to cut out unhealthy snacks. I will DEFINITELY be ordering from this company again. Well done American Store - you are amazing!!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Faultless. Very pleased

Just placed my second order. Really pleased with my first order, dispatch and shipping was rapid.
All products were great, got some good deals. And thankyou for the freebies, much appreciated.

Will use again. Thanks

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered my Coffee Mate liquid french…

Ordered my Coffee Mate liquid french vanilla coffee creamer on Monday received it Wednesday 11am fantastic service congratulations to all concerned now to make me a nice coffee👍😃

5 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

First time buyer.

First time buyer.
Ordered hazelnut liquid coffee mate creamer for my husband who loves his coffee.
It arrived within the stated 2 - 4 business working days and just in time for Valentine’s Day morning coffee with some freebie snacks thrown in for good measure.
Thought that was a lovely touch, thank you.
The price was also the best I’d seen in my search for the item and I had updates on confirmation of my purchase and when it was dispatched and on it’s way.
The only little down side and the reason I rated my review as a 4 and not a 5, was because the cap of the bottle had broken off when it arrived, good thing is there was an inner top too so there were no spills, so it’s all good.
I’ll definitely be ordering more from you.
Thank you.

9 février 2025
Avis spontané
Noté 5 sur 5 étoiles

First time customer

Had a first order delivered and one of the cans had burst soaking the cereal boxes I ordered good communication and recieved a 40% refund that's what you call excellent customer service other companies don't have this level of customer service will definitely be ordering again good job

6 janvier 2025
Avis spontané

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