The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Voir plus
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Lisez les avis des autres
I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to... Voir plus
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excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Voir plus
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Ordered the baskets to store my sewing/craft items in. After choosing my baskets I had problems with my computer so could not order online. After several attempts I phoned the company and they could n... Voir plus
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À propos de l'entreprise
- Fournisseur de paniers
- Accessoires de meubles
- Fournisseur d'accessoires de meubles
- Fournisseur de paniers tressés
- Magasin d'ameublement et de décoration
- Magasin d'articles en osier
Écrit par l'entreprise
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Coordonnées de contact
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Royaume-Uni
- 01202 422600
- enquiries@thebasketcompany.com
- thebasketcompany.com
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Above and beyond!
I've bought baskets from this company a few times. I needed 3 of a kind but they only had 2. When the basket came back in stock, I ordered the 3rd. Whilst it was beautiful, it didnt match the other 2. I reached out to the company and they didn't hesitate to try and help me. They went digging through the warehouse to find me a basket that matched my other 2 more accurately and shipped it to me straight away, free of charge. Companies like this, going above and beyond, deserve all the support they can get. Thank you Sam for your excellent service!
26 mars 2026
Réponse de The Basket Company
Thank you very much for the review and feedback Teniel. It’s very much appreciated. We’re so pleased that you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
This company is brilliant
This company is brilliant. They were so accommodating and very helpful. Beautiful baskets bought in two different sizes for choice, but they were so lovely, I moved things around in my house so I could keep them all. I am about to re-pot all my plants so my next move is buying matching plant pots from them. A special thank you to Sam who helped immensely.
26 mars 2026
Réponse de The Basket Company
That’s wonderful to hear. We’re so pleased you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Fabulous company
Fabulous company! Really
Helpful and caring as I had specific basket requirements for my daughter’s wedding.
26 mars 2026
Réponse de The Basket Company
So pleased you’re happy with your purchase and the service received Melinda. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Lovely, quality range
Couldn't find the exact size I needed to had to make-and-do but they are lovely baskets.
5 mars 2026
Réponse de The Basket Company
Thank you so much for the review and feedback Claire. It’s very much appreciated.
Kindest regards
The Basket Company
Beautiful sturdy basket
Beautiful sturdy basket, well packaged and arrived safely thank you
27 février 2026
Réponse de The Basket Company
Thank you for the review and feedback Sue. So pleased you’re happy with your purchase and that it arrived safely.
Kindest regards
The Basket Company
Réponse de The Basket Company
So pleased you’re happy with your purchase and the service received Jo. Thank you for the review.
Kindest regards
The Basket Company
Réponse de The Basket Company
Thank you so much for the review and feedback Peter. Much appreciated.
Kindest regards
The Basket Company
Really helpful
Really helpful, I accidentally put my old address and they corrected this for me no problem.
24 février 2026
Réponse de The Basket Company
Thank you so much for the review and feedback Olivia. So pleased you're happy with the service received.
Kindest regards
The Basket Company
fantastic shop with great selection
Brilliant selection and lovely size for my daughter’s Easter basket! Quick delivery and great price! Definitely recommend!
3 mars 2026
Réponse de The Basket Company
Thank you so much for the review and for recommending us. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
A great gardening gift.
What a great gardening gift for my daughter in law! Beautifully woven and containing many of the items required when pottering in the garden. Arrived when expected and well packaged. I would certainly recommend The Basket Company.
3 mars 2026
Réponse de The Basket Company
Thank you so much for the review and for recommending us Mrs Bennett-Smith. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Perfect traditional baskets
I ordered a small laundry basket and a large shopping basket. Both are perfect. Very fast delivery and well packaged. They look exactly how I wanted them to look; traditional, strong, the right size.
3 mars 2026
Réponse de The Basket Company
That’s just wonderful to hear Catherine that you’re happy with your new laundry and shopping basket. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Great service as always from the Basket…
Great service as always from the Basket Company.
Lovely products highly recommend this company.
3 mars 2026
Réponse de The Basket Company
Thank you so much for the review and recommending us Alison. We really do appreciate it.
Kindest regards
The Basket Company
The order came quickly
The order came quickly, but not what I expected. I’ve had some really nice baskets in the past. I ordered antique wash baskets for my utility. They look a bit cheap and look like they have a gold shimmer to them.
I also didn’t realise the bigger ones were in fact shallow baskets. I’m not sure they will get used.
2 mars 2026
Réponse de The Basket Company
Thank you for your review and feedback Jo. We're ever so sorry you are not entirely happy with your purchase. Please be assured that we do take customer feedback very seriously and want all our customers to be pleased with their purchases. If you would like to exchange or return your order, please do not hesitate to contact us at enquiries@thebasketcompany.com or call 01202 422600 to get this resolved.
Kindest regards
The Basket Company
Helpful company, quality product
The Basket Company provided a prompt and personal service, were very helpful and answered all phone and email queries with care and consideration.
My baskets are top quality and just as requested.
26 février 2026
Réponse de The Basket Company
That’s wonderful to hear. We’re so pleased you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Excellent basket
25 février 2026
Réponse de The Basket Company
Thank you so much for the review and feedback Gavin. Much appreciated.
Kindest regards
The Basket Company
Réponse de The Basket Company
So pleased you’re happy with your purchase and the service received. Thank you so much for the review.
Kindest regards
The Basket Company
A beautifully made laundry basket in…
A beautifully made laundry basket in exactly the right dimensions! Speedy & great delivery. Highly recommended.
24 février 2026
Réponse de The Basket Company
Thank you so much for the review and for recommending us Katherine. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Easy to use website
Easy to use website, great clear descriptions with measurements of each item, straightforward ordering, good communication and a lovely basket delivered when they said it would be. The basket is really well made and just perfect. Can't fault this excellent company.
18 février 2026
Avis spontané
Réponse de The Basket Company
That’s just wonderful to hear Angie that you’re happy with your new baskets and the service received. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Brilliant product
29 janvier 2026
Réponse de The Basket Company
Thank you so much for the review Mrs Lodge. It’s very much appreciated.
Kindest regards
The Basket Company
Réponse de The Basket Company
Thank you so much for the review and feedback Melanie. We’re so pleased you’re happy with your basket and the service received.
Kindest regards
The Basket Company
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