The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Voir plus
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The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Voir plus
L'entreprise a répondu
I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to... Voir plus
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excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Voir plus
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Ordered the baskets to store my sewing/craft items in. After choosing my baskets I had problems with my computer so could not order online. After several attempts I phoned the company and they could n... Voir plus
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We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Réponse de The Basket Company

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The best company for baskets. So well made and a beautiful colour. I’ve bought a few baskets from here at different times and never been disappointed. Love them

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It was much smaller and not very robust for a shopping basket. It was also lob sided so I’m returning it.

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Hi I've bought twice now and each product is beautiful

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As described and speedy delivery would recommend

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Nice basket for our two mini dachshunds for a pit stop in the kitchen whilst I’m cooking. Dogs took to it straight away although I did put some double vet bed in it, which they like and removed the cushion. I’m sure the cushion might be used when it warmer.

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The basket I beautiful exactly what I was looking for

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The baskets came when stated and were well packaged. The items were as described and as they looked in the pictures.

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Lovely, robust, very well made basket. Amazing customer service when I wanted to exchange the basket for the smaller size. Very prompt replies to emails, prompt collection. Overall a great buying experience.

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I ordered the wrong size log basket and contacted the company for an exchange. The response was swift and very clear instructions.
The company were brilliant and efficiently sorted everything out and so good to see quick responses.
Also, the log basket is beautifully stylish and really well made.
I would highly recommend this company 👍

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Excellent service and quick delivery. The baskets are of the best quality.

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Baskets are fantastic. They come well packed and we are very pleased. We bought one and then ordered another two.

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We ordered a second set of baskets as we felt they were good quality and very versatile. A really good addition to our revamped old kitchen

Réponse de The Basket Company

Réponse de The Basket Company
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