The Beeches Hotel & Leisure Club Avis 2

On arrival we were really impressed with our room, which helped us overlook the unpleasant smell on the second floor coming from the lift area — unfortunately it reminded us of an unkempt care home.

We had booked breakfast, but sadly it was very disappointing. The food was cold, the beans were dried out, and the scrambled eggs were rubbery. My daughter was still hungry afterwards and ended up taking a couple of yogurts with us.

The most frustrating part of the stay was discovering that my 16-year-old daughter was not allowed to use the swimming pool unless accompanied by an adult. I found this policy quite unreasonable and it put a dampener on what was meant to be a birthday trip.

I did ask about a refund for the breakfast due to the poor quality, but the staff did not seem very willing to help. In the end, I decided not to push the issue further as I didn’t want to ruin the rest of my daughter’s birthday by getting upset.

Overall, the room itself was lovely, but the breakfast, smell in communal areas, and pool policy let the experience down.”

I checked into the Beeches Hotel, Spa and restaurant on the 21st of July to the 24th July with my daughter, the ambience, professionalism of the staff;
Casey and Amy in reception, Vince in the kitchen , Chris and Chris both in the bar and the hospitality cleaning team throughout our stay was extremely worthy of praise. Nothing was too much to do for us on our requests or enquiry. They were all very warm, approachable, friendly and exceptionally kind. The meals from breakfast, brunch and dinner options , had great portions made out of very scrumptious and delicious varieties to suit different palates whilst being aware of allergies. The standard of cleanliness of all areas, bedrooms , toilets and the spa and pool areas were very commendable for the high standard. The quietness enjoyed during the use of the jacuzzi with the perfect temperature and the coolness of the swimming pool made for a good balance when finished in the gym and sauna. I felt all these made us have a lovely weekend break that was totally refreshing and invigorating. The security of the car park was good with 24 hour CCTV. I will definitely come by again and signpost my family, friends and acquaintances to a lovely place with service that is worth emulating across all similar places within the industry.