Communication first rate throughout the process. Reliable delivery service used. When I discovered that I had ordered shoes of the wrong size, a quick telephone conversation assured me that they wou... Voir plus
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Lisez les avis des autres
Great first experience purchasing from this seller! Everything perfect; Easy order process via website. Doc Martens exactly as described. Good price. Fast, free delivery. Will be very happy to purchas... Voir plus
Like many customers I was awaiting an order from the Boot Company which was held up due to Royal Mail strike action. Last week Tom re-sent the boots I ordered using DHL for delivery. I received these... Voir plus
Brilliant customer care. Ordered wrong size but quickly rectified with a quick email. Delivery a bit longer due to mail strike but was kept updated throughout Emails answered swiftly. Definitely reco... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Boot Company is a long established, Family Company who have made it their mission to offer superb quality footwear to customers all over the world, we are recognized worldwide, as one of the best stockists of Dr Martens footwear. We aim to make your shopping experience as convenient and rewarding as possible. Please let us know if you cannot find the style you want in our current online display and we will endeavor to locate it for you. We are always happy to receive your comments and feedback. Our Telephone advisors will be able to assist you with any enquiries. Please call us on 01179243707, our lines are open between 9:30am and 6pm, Monday to Saturday and between 11am and 4pm on Sundays. Or email us at: info@thebootcompany.com Great Reasons for Shopping with The Boot Company We aim to deliver to your door, at a competitive price. We provide a friendly, personal service to all our customers. We are one of the largest stockiest of Dr. Marten's products in the UK and attract many customers from around the world. We have a dedicated sales team ready to process your order and deliver your goods quickly and reliably. We hold large stocks of the main Dr Martens lines as well as many unusual or limited styles from this iconic brand. We stock many other high profile brands and are appointed stockists for Skechers, Fly London, Art, Blundstone, Birkenstock, R M Williams and many more. We have a quick and easy order process and our team is always ready to help you.
Coordonnées de contact
The Boot Company 203a Cheltenham Road, BS6 5QX, Bristol, Royaume-Uni
- 01179243707
- info@thebootcompany.com
- thebootcompany.com
4,6
Excellent
826 avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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We need a reiceipt please
24 avril 2026
Great service as normal Thia is my…
Great service as normal Thia is my third purchase of Blundstones I live in them
18 avril 2026
Communication first rate throughout the…
Communication first rate throughout the process. Reliable delivery service used.
When I discovered that I had ordered shoes of the wrong size, a quick telephone conversation assured me that they would be replaced without extra charge once I had returned the original pair.
An outstanding level of customer service!
12 avril 2026
Quality and price
1 mars 2026
Great selection, fast delivery
Great selection of boots, easy to order website and fast delivery.
3 mars 2026
Superb Independent Trader. Please Support.
The whole experience of dealing with this team gives me belief again that a small independent trader will give far better service than the big boys. Something sold out that I wanted and as soon as it was back in stock I had a call. Superb service Will and Tom. Please keep it up and get a mailing list sorted!!x
12 février 2026
Avis spontané
Cheaper than lots of other places and…
Cheaper than lots of other places and good levels of stock, arrived quickly. Tops.
29 janvier 2026
Never received the shoes waited weeks…
Never received the shoes waited weeks they never lift the hub in England the shoes were a size 9 when I contacted the company the guy was really nice but said they couldn’t get a 9 for a month funny thing was I’d checked every site and it was the same no 9 anywhere got my money returned but was disappointed
27 décembre 2025
Customer service - wow!
Super great communication from the staff in helping me locate my shipment to Saudi Arabia- truly above and beyond the normal customer service experience from a web based company!
Oh and of course superior boots!
27 novembre 2025
Ordered a pair of Solovair shoes from…
Ordered a pair of Solovair shoes from this local store and I was very pleased with the service. Surprisingly it was also one of the only places in the South I could find to stock them!
I ended up having to go down a size and the process was very easy. They promptly answered the phone when I called and the communication with the exchange and advice of the shoe was great.
I can highly recommend! Shop local!
7 janvier 2026
Avis spontané
I ordered my boots online with48 hour…
I ordered my boots online with48 hour tracked delivery. When my boots didn’t arrive I contacted the company who immediately dispatched a new pair which arrived next day. Excellent customer service and fabulous boots.
31 juillet 2025
Issue with returns
Ordered a pair of DMs. Delivery was quick, but unfortunately the boots are too small. I ordered a returns label which I didn't receive. Reached out by email to no response, but when I called the company couldn't have been more helpful.
15 décembre 2025
Avis spontané
Excellent Dr Martens boots
Good quality named brand goods at good price and delivered promptly
27 novembre 2025
GREAT customer service!
Ordered a pair of Dr Martens. Bit of a faff after the delivery time was misunderstood (my fault!) and arranged to go and collect instead. Excellent comms with the store, very friendly and helpful staff. 10/10 customer service, would definitely go back here for my next pair of boots. Merry Christmas guys! 🫶🏼
2 décembre 2025
Avis spontané
Quick and helpful service.
27 novembre 2025
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