The California Outfits Avis 

32
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This rating comes for two reasons…First the item I wanted and was made available to purchase…the warmup jacket Yannik Sinner wore at this years Wimbledon. It wasn’t something Nike mass produced so it’... Voir plus

Noté 5 sur 5 étoiles

I had ordered the Halan shirt for my grandson! We were World Cup fans! But Norway’s Halan stole his heart! He was so excited when it came . It was so well made and he couldn’t wait to put it on! I cle... Voir plus

Noté 5 sur 5 étoiles

I was a little skeptical at first to be honest based on reviews but they had a jacket I really wanted so just decided to give it a chance. I had to have a size exchange so I emailed and called them. M... Voir plus

Noté 2 sur 5 étoiles

Maybe not so professional after all! I received two the same shirts size M while we communicated over e-mail that it was possible to send us one custom made shirt with all the measurements. Very dis... Voir plus


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,0

Tous les avis

(32)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The Batman suit my son picked out from…

The Batman suit my son picked out from your website came in in impeccable time, and he absolutely loves the way it fits. and it is very soft but still suit material. He can’t wait to wear it. Homecoming is super hero themed! Thank y’all so much for such great quality. We will be ordering from you again.

9 octobre 2026
Noté 5 sur 5 étoiles

This rating comes for two reasons…First…

This rating comes for two reasons…First the item I wanted and was made available to purchase…the warmup jacket Yannik Sinner wore at this years Wimbledon. It wasn’t something Nike mass produced so it’s a one of a kind sort of item! Second, the quality is amazing! The price also knowing it would have likely been 50% more had Nike sold it! The lead time was understandable based on where it was made and shipped from…adds to the uniqueness of this item too. I’m sold and will continue to be a customer of California Outfits.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I had ordered the Halan shirt for my…

I had ordered the Halan shirt for my grandson! We were World Cup fans! But Norway’s Halan stole his heart! He was so excited when it came . It was so well made and he couldn’t wait to put it on! I clearly will look to The California Outfits for future purchases for my grandchildren( all sport crazy)

22 septembre 2026
Noté 5 sur 5 étoiles

Competent business

Competent business, they answered my questions promptly via email and the product they sold is very good. Great customer service

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The customer service team went above…


The customer service team went above and beyond making the buying experience smooth and easy. My wife loves the jacket and the material and construction is top tier. We will definitely be repeat customers in the near future.

24 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Ordered the “Multi-color Long Dress”…

Ordered the “Multi-color Long Dress” advertised as 100% cotton. The item arrived with no fabric composition label at all, and the material clearly does not match what was advertised. I contacted customer service and asked for documentation proving the fabric is cotton — they never provided any. Instead, they offered a series of shifting partial refunds (20%, then 40%, then 50%) without ever addressing the actual issue.

When I insisted on a full return per their own 30-day return policy, they gave instructions to ship the item to a private individual’s name (not the company) and asked me to remove the original invoice before shipping — both highly irregular for a legitimate return process. They also claimed the order was shipped from an “overseas facility” to justify international shipping costs, but the actual shipping label shows it was sent domestically from Orlando, FL via USPS.

I would not trust the product descriptions or the return process at this store. Handling this through my bank now.

Update: After I remained firm and referenced their own written return policy, the company issued a full refund of $89 and told me I could keep the item. I appreciate that they ultimately resolved it, though it took significant back-and-forth and several shifting offers to get there. I’d still recommend caution with product descriptions on this site, but credit where it’s due — they did make it right in the end.

19 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Christmas chronicles coat

Christmas chronicles coat. Not as advertised!!! If I knew what I was going to get i never would have bought it. It came from overseas, which I thought with the name california outfitters it would be from california not Pakistan. The fur is cheap looks like hell, there discount 35.00 off keep the coat. All around poorly made. False advertised. Do not buy from them!! It took over a month to get here.

25 juin 2026
Avis spontané
Logo de The California Outfits

Réponse de The California Outfits

We're sorry to hear that the coat you received did not meet your expectations in terms of quality and fit, and we understand your frustration.

To be transparent, this particular coat is a challenging piece to produce, and while we always aim to faithfully resemble the original design, some variations can occur. We are sorry for that, and we are working to improve it. We also understand your disappointment that the item was shipped from overseas, and we regret that this only added to your frustration.

When you contacted us, we tried to resolve the matter directly with you, without putting you to any inconvenience, we offered an alternative options and did not deny a return. Most importantly, we have issued you a full refund, when you chose to take further action through your bank, and without requiring the return of the item. You have been refunded in full and remain in possession of the merchandise. We hope this demonstrates our commitment to resolving your concern fairly.

While we regret that this experience did not meet your expectations, we will use your feedback to improve our products and services.

Noté 4 sur 5 étoiles

Customer-focused approach and reliable quality

Overall, my experience with this company has been positive. Although there were occasional minor issues during the process, the company’s approach was always reassuring.

Each time, they showed a fast, constructive, and solution-oriented attitude in resolving any issues I encountered. Their communication was prompt, clear, and transparent. The quality of the products and the attention paid to craftsmanship are also noteworthy; the items met my expectations in terms of both design and usability.

Minor issues can happen with any company; what truly matters is the effort to address them and the value placed on customer satisfaction. From this perspective, I can confidently recommend this company to anyone looking for high-quality products and a customer-friendly shopping experience.

19 décembre 2025
Noté 1 sur 5 étoiles

Nothing like the picture

Nothing like the picture. They knew they were scamming me. If you read the five star reviews some of them are not even grammatically correct. Seriously, trust me. This is a major no, no, no. Do not do it.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

5/5!

I was a little skeptical at first to be honest based on reviews but they had a jacket I really wanted so just decided to give it a chance. I had to have a size exchange so I emailed and called them. My overall experience through the entire process was great! Their service and communication was 10/10. They even followed up which was nice. Make sure to read their exchange/return policies though if youre worried about the size not fitting. Sometimes you may have to pay a fee but theyre transparent in their policy about it.

29 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I would rate 0 if I could

I would rate 0 if I could. This place is a scam. Ordered on 6/8/25. No communication until I reached on out 6/18/25 to find out where my order was. Then the run around started. Now they say it takes 9-11 business days to "prepare" your order and then 9-11 business days to "ship" your order. When I checked back in for an update via email on 6/25 I am told it's been turned over to the shipping department and then on 6/26 I get an email telling me my order has been canceled by their QC department. I can not stress enough how horrible this company is. IT IS NOT US based!! Run, do not order from here. You will simply beingt throwing your money away. I'm hoping my cc company will dispute.

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

NOT authentic

NOT authentic, just cheap knockoffs shipped from Pakistan. Avoid at all costs!!!!! You have been warned.

26 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Careful

Careful, fakes that actually originate from Southeast Asia.
You cannot return products unless you're willing to pay 45 dollars of shipping.

22 janvier 2025
Avis spontané

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