The Claims Partnership Avis 

44
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul and his team were fantastic from beginning to end. Every communication was clear, prompt, and genuinely supportive. We faced some unexpected setbacks due to our personal family circumstances, b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely incredible and professional law firm. My claim took three and half years to settle and throughout it all the team have been amazing! They have set my mind at ease, kept me well informed... Voir plus

Noté 5 sur 5 étoiles

Paul Wilkinson ( The Claims Partnership) what can I say really, Paul has being nothing but supportive, officiant and very knowledgeable since my accident in May 21. All though it took longer than i ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent Service! I truly felt that you made what could be a stressful, time consuming and technically challenging process a breeze. Your customer centric way of conducting your business meant I fe... Voir plus

À propos de l'entreprise

  1. Avocat spécialisé en dommages corporels
  2. Cabinet d'avocats

Écrit par l'entreprise

The Claims Partnership are a firm of 'safe hands' solicitors in Preston , specialising in claims for individuals, in Personal Injury, Work Accident and Medical Negligence. All services are provided are 100% No Win/No Fee, with percentage compensation guarantees.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

44 avis

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1 étoile

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4,8

Tous les avis

(44)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

An excellent legal experience.

From my initial submission of my claim my first contact with the company was speedy, friendly and informative. The whole procedure was explained at all stages by someone who was easy to talk to, and was willing to answer the simplest of questions and queries. Throughout the whole process, from start to finish, four years in total, I was kept fully informed by telephone, letter and Email. At all times if I was unsure of any aspect of the procedure, I could ask and always felt that my questions were important. If at anytime there was no-one available to speak with, my phone calls were always returned quickly and positively. I must also add that at various times during the work on my claim, I was given updates and was always fully informed as to the stage of the claim. I have no hesitation in recommending The Claims Partnership, and I would not hesitate to use their services again, if it ever became necessary.

25 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS!!!

Called in to get help with my case but instead was victimized and spoken down to by Paul Wilkinson (founding member of The Claims Partnership). He didn't let me talk as he already dismissed me. When I tried to push back on that mistreatment from him, he slammed the phone down on me. I didn't realize he was the owner and when I called back to make a complaint at the abusive way I was just treated and fobbed off, his receptionist continued that abuse and also slammed the phone down on me. Both Paul and his receptionist are corrupt and abusive. When I call back, they immediately slam the phone down on me over and over. They have now been reported to the SRA. AVOID AT ALL COSTS!!! EDIT: Paul Wilkinson has responded with a false narrative to abusively gaslight me when he and his staff were the perpetrators especailly as it was all caught on recorded call. I can upload the audio link soon for anyone to see the truth. It's clear that if Paul Wilkinson and his staff will lie, cheat and steal on this level after being absuive, there's no limit to the deranged things they will do when push comes to shove. Once again, AVOID AT ALL COSTS!!!

19 avril 2023
Avis spontané
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Réponse de The Claims Partnership

I am sorry that you felt the need to post such a bad review of The Claims Partnership. It is disappointing to us whenever we receive negative feedback from our clients for whatever reason. At all times, we try where we can - to help all people that contact our firm, even where we cannot help them directly or do not have the experience to provide our No Win/No Fee service on their case. I personally have worked late into the evenings, dozens of times helping and advising people whose cases we cannot take on, but who really need legal help. There are lots of positive reviews on our website and on Trust Pilot, as well as other Review services, where people who have not been our clients, have given us positive reviews and endorsements following the free legal help that we have given them. We never ask people to carry out a review when we do this, but many non-clients give us positive feedback anyway.

Your review is so negative and critical, that I think it is important for this firm to set out exactly what happened during your telephone conversation with me.

During the first five minutes of our telephone conversation, I listened closely and without interruption to what your problems were and whether we could help you. You required advice and assistance regarding an international injunction, involving a global corporation. I explained to you that we didn't have specialisations within this firm to help you with this and went to some trouble to explain why we could not help you, including advice that our Public Liability insurance policy does not cover us for this kind of work.

You told me that our website advertised that we provided Dispute Resolution services and that this was a dispute. I explained that whilst we do provide Dispute Resolution services, but we cannot provide advice in relation to every kind of dispute. You got quite angry at this stage and told me that our website contained lies and you were going to report the firm to the SRA. I tried to explain again why we couldn't help and to apologise to you. I also explained that it was lunchtime and that two of the staff the normally answerphone were not available and I would have to finish the call in a moment to allow me to answer other incoming calls. I politely said goodbye and as far as I was concerned that was the end of the call, which has lasted almost 12 minutes. I did not slam the phone down on you.

You rang back a few moments later and your call was answered by a colleague. You were abusive to her and she felt obliged to terminate the call. We had a discussion about what you had said to her. I carried out a risk assessment concluding that your words and comments was so intimidating as to make you a potential threat to our staff. I then instructed all staff in the building not to answer calls from your number. We did not put the phone down on you. You proceeded to ring for the next 30 or 40 minutes making up to 100 calls, before posting this review.

Paul Wilkinson

Noté 5 sur 5 étoiles

I genuinely recommend them

Paul was very friendly, supportive and informative. He took the time to review my case and advised me against pursuing it, which assured me that he was offering a genuine advice rather than seeking a business opportunity.

4 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service very supportive and…

Excellent service very supportive and keep you updated with your claim I would not hesitate to use the company again and would recommend them again to family and friends

15 mars 2023
Avis spontané
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Réponse de The Claims Partnership

Thank you very much for your kind words Debbie. We really enjoyed working together with you. Good luck with everything!

Noté 5 sur 5 étoiles

Relentless, professional and successful.

Paul and The Claims Partnership pursued our case relentlessly and with great professionalism for nearly four years and got us compensation in the end even though the time that they were spending on our case they knew was never going to be paid for and they would lose greatly. We will be always very grateful to them and would highly recommend them.

8 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Injury at work claim

Friendly helpful solicitor who supported us all the way through our claim
We were soundly advised throughout the settlement consultation and the compensation was paid promptly into our bank account.

27 février 2023
Avis spontané
Noté 5 sur 5 étoiles

5* Service

I would definitely highly recommend this firm!, they done an absolutely amazing job with my claim, great communication and advice given throughout the process. Thank you Paul and the rest of the team!!

15 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service and friendly staff

Great service and friendly staff, I really can't recommended these solicitors enough always on hand to answer questions, reassuring and extremely helpful, great results everytime

27 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

One very happy client!

Paul Wilkinson ( The Claims Partnership) what can I say really, Paul has being nothing but supportive, officiant and very knowledgeable since my accident in May 21. All though it took longer than i expected and me being impatient he remained very patient. Thanks for everything you've done for me. Highley recommend Paul to anyone who may need to go through this process in the future!

24 mai 2022
Avis spontané
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Réponse de The Claims Partnership

Thank you very much Anna. Thank you as well for listening to our advice and getting the evidence we needed to push for a better settlement. Often, our best results come when we work as a team with our clients and we're really grateful to you.

Noté 5 sur 5 étoiles

The Claims Partnership represented me…

The Claims Partnership represented me in a successful claim.
The team is thorough, friendly but very professional.
I would not hesitate to use them again if need, and would highly recommend.

25 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Without the Claims Partnership I doubt I would have received a compensation from Ryanair, glad I used their services. Thanks to Paul and Kallen

16 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic firm!

I would definitely recommend and use the services of The Claims Partnership as they are a fantastic firm.

The firm treated me with such professionalism, empathy and commitment. I appreciate the effort shown from Mr Ashcroft for his consistent communication via email and calls.

When it came to my settlement I was amazed at the work and dedication Mr Ashcroft put in for me. It really felt he had gone above and beyond.

The staff had excellent service skills and was able to help through all stages of my case, they was then able to provide my family an outstanding result.

I couldn’t thank Mr Ashcroft and Mr Wilkinson anymore for what they was able to accomplish for my family.

13 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE, NOTHING BUT EXCUSES OF HOW BUSY HE IS LOOKING AFTER HIS FAMILY AND THEN PRETENDS TO WORK

MONTHS OF NOTHING AND EMAILS

DONT WASTE YOUR TIME GET A PROFESSIONAL
too reply:
(oh third time..before it was second trime....yet this wasnt the reason or case i hired you for.....)..as you can see nothing but excuses, and wrong information supplied and outsmarted by the very people i hired you against..lol.

USE SLATER GORDON...EXCELLENT SERVICE

1 juin 2022
Avis spontané
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Réponse de The Claims Partnership

David. We discontinued your claim because the legal papers from your previous solicitors showed that this was the third time you had tried to claim for the same accident and that you had already received compensation for your injuries. There was nothing that we could do.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. The process was very straightforward and the advice was clear and accurate. We won our claim for personal injury and got a much better payout than we expected.

17 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

5 Star service

I was extremely pleased with the advice provided. Any queries were dealt with promptly and the compensation awarded far exceeded my expectations.
I would highly recommend.

16 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Excellent Service!
I truly felt that you made what could be a stressful, time consuming and technically challenging process a breeze. Your customer centric way of conducting your business meant I felt complete trust and really didn’t have to worry about any of the process. The speed at which the work was carried out and the quality of the work has been amazing. I wouldn’t hesitate to use your services again in future and would recommend you to any friends and family.

16 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, highly recommend

Excellent service, I highly recommend the Claims partnership. All questions answered quickly, any queries dealt with effectively snd sensitively. I was also very happy with compensation I received!

16 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Support and Advice

From the immediate (and upsetting) aftermath of my accident, to the compensation finally being reached, Paul Wilkinson and the Claims Partnership team were just magnificent. Their support and guidance, allied to their high expertise, was everything I could have hoped for. They held my hand throughout the process and made it easy for me as I started the recovery from what had happened. I'd highly recommend them. Thank you.

13 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend this firm!

I rang this firm in 2019 after an injury at work.

Spoke to Paul Wilkinson he was very helpful and advised me to go ahead with the Hernia claim. After two years of working hard for me and with all the delays because of Covid today Paul contacted me with a great result.

Always updates me via email, He's always there on the phone if need be.

Great firm of solicitors would highly recommend.

12 avril 2022
Avis spontané

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