Loved the products created by this small, family run business. Their quirky twist on cookies, brownie, blondies and cookie dough has made me a repeat customer (approximately every six week). My faves... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If you haven’t been then make it your next trip out… no I mean it! Incredible flavours! Okay actually unreal!!! I’m an avid foodie as is my girlfriend, we were searching around for the be... Voir plus
L'entreprise a répondu
I've not long placed my second order with TCP, one week apart 🙈. I couldn't resist the offer that I received via email 😂. Truly delicious bakes. The flavours and textures are spot on. Great customer... Voir plus
I don’t know how unfair I’m being as the muffies are simply AMAZING! I don’t know if I’m used to everything being so easily accessible but waiting 5 days for these to arrive felt a long time!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Get your fix of cookies delivered to your door. Our home made cookies are yummy, scrumptious and taste as good for up to 5 days once delivered. We now deliver them nationwide, so you can click and order, then we'll bake and deliver your cookies anywher...
Coordonnées de contact
296 Ashby High Street, DN16 2RX, Scunthorpe, Royaume-Uni
- hello@thecookiepeople.co.uk
- thecookiepeople.co.uk
4,4
Excellent
385 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Great customer service! Amazing cookies 24/7. Definitely 100% recommend!
6 octobre 2022
They loved them… these were a treat for…
They loved them… these were a treat for my son and his partner… she’s just given me my first grandchild 🥳
29 septembre 2022
Fabulous service
Fabulous service. Had postal delivery. Arrived in tact & well packaged.
Order a jammie dodger slab & mixed boxed. All we're absolutely scrummy.
Definitely be ordering again 😊
1 octobre 2022
Amazing cookies and cookie dough
Amazing cookies and cookie dough. The nicest iv tasted! Always well packaged also.
23 septembre 2022
Immediately wanted some more…
8 septembre 2022
Delicious
The Cookie People are fantastic and I would always recommend them. I've purchased from them several times and will continue do so. Their products are delicious and never disappoint. Super fresh and clearly marked best before dates. Amazing value for money. Website is clear and easy to use. Good communication about my order/delivery, which arrived when expected. Products were packaged with care.
4 septembre 2022
Amazing customer service
Amazing customer service, so helpful. Cookies arrived on time and on date. lovely selection of cookies which the staff absolutely loved. will definitely be ordering again.
15 septembre 2022
Excellent as always
Excellent as always, especially the mini egg cookies they are always my favourite.
9 septembre 2022
Honestly the best tasting cookies
Honestly the best tasting cookies, muffies and blockies I have ever had in my life!! X
26 août 2022
Long wait for AMAZING Muffies
I don’t know how unfair I’m being as the muffies are simply AMAZING!
I don’t know if I’m used to everything being so easily accessible but waiting 5 days for these to arrive felt a long time!
I think the packaging is perfect but I do also feel the postage is a little pricey for the amount of time I waited for these to arrive.
If you can plan ahead and can afford to wait for their arrival these are a fab bougie gift and or treat!!
15 août 2022
Réponse de The Cookie People
hi Jake!
thanks so much for leaving us a review,
we are so glad you like your products and was happy with the packaging
I do feel the 3 star review is a little sad to read :-( especially when you seem to be happy with the products.
we do state on our website when ordering when to expect the delivery giving our customers all the information so they can decide if they are happy to place an order knowing how long delivery will take.
as we are a bakery who bake everything in-house and also we have such high standards with our product quality, making sure our products get to you as fresh as possible means we take your order then we process and arrange the baking schedule so that we can bake and post the order the same day.
we also post every order tracked 24 so that you receive it the day after it was baked meaning that everything is as fresh as we could possibly get it to you.
its so hard as we are often expected to keep up with the huge companies that are sending non food items and we simply couldn't do this whilst making sure our that quality comes first which in our opinion it always should.
I do know some company bake ahead of time so that they can send the items on the same day they was ordered but this means the products are already a day or 2 old before they even get sent to you.
unfortunately cookie have 3-5 days shelf life, so we would rather give the customer all the information on the length of time to expect the order this is no more then 5 working days and not sacrifice the quality you receive.
also the postage cost is actually what we pay to Royal Mail so we don't have very much choice on what we can do here, unless we send on a second class basis but again this affects the quality.
we really have tried to make sure you receive your order in the best condition and to give you a all the information so you would know what to expect.
but thanks so much for choosing to order from us as small business it means a lot and we really value your custom.
also reviews are massive part of us gaining more customers
Toni
Owner
Teacher gifts
I ordered teacher gifts and they were fantastic. The teachers were very pleased with them. I loved the presentation and decorations. I was tempted to keep them myself.
26 juillet 2022
Truly excellent in every way
Truly excellent in every way, from the speed of delivery to freshness of the cookies and to the taste of the cookies. This is baking on a whole different level - absolutely sublime !!!
20 juillet 2022
Quick delivery & delicious
Quick delivery, fresh delicious cookies and crownies. Would definitely recommend ☺️
17 juillet 2022
Just buy them!
Just buy them, the best cookies around! Come well packaged, always arriving in great condition.
13 juillet 2022
Father's Day box
My partner and two year old son loved them I may of tried a couple will definitely be getting them again
5 juillet 2022
Amazing cookies as always…
Amazing cookies as always. Cannot fault them at all, DELICIOUS 🤤
4 juillet 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.