Cornish Hamper Store Avis 

5 839
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Despite delivery problems outside their control, Amelia and Kaitlin did everything possible to ensure the prompt delivery of some gluten free pasties to my elderly mother, and went well beyond what co... Voir plus

Noté 5 sur 5 étoiles

Great communication throughout, from order to delivery. Great products & so good that you can build your own hamper as not everyone likes the same things. Delivered on time ~ this is my 3rd order with... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sent a pastie afternoon tea hamper as Birthday Gift, my friend waited all day for delivery. Did not arrive. Goods arrived day late, no active coolants in packaging, just a cardboard box with straw. Go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered hamper for family gift and tracking said it was out for delivery Tuesday but it was sat in Royal Mail sorting hub all day. Emailed company and they recalled it and sent a new one with a differ... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Boulangerie
  4. Boutique de cadeaux
  5. Fournisseur de cadeaux d'entreprise
  6. Fournisseur de produits alimentaires

Écrit par l'entreprise

Cornish Hampers made up of Cornwall's finest produce. Our sumptuous Cornish hampers are a celebration of delicious produce capturing the essence of Cornwall. whether its Cream Teas or Cornish pasties we have you covered! To see the best of what The Cornish hamper Store has to offer click below - https://thecornishhamperstore.co.uk/category/cream-tea-hampers/


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(5 839)

3 302 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Our second time ordering an afternoon …

Our second time ordering an afternoon tea box. Brought as gifts and recipients were very happy. Ordering was very easy, great price and delivered on the selected delivery date with no issues. Will order again.

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you very much for your feedback. We’re delighted that you were satisfied with the support and service you received. Your comments are greatly appreciated and provide valuable encouragement to everyone on our team.

Noté 5 sur 5 étoiles

Absolutly wonderful from ordering to eating!

Absolutly wonderful! From ordering to eating !!!! the service was impeccable...... The delivery exactly as i wanted and the scones were delicious us. Would whole heartidly recommend the company. Thankyou so much you made my mum and dads anniversary so lovely... Will definitely use again.. Thank you

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

We really appreciate you taking the time to leave such positive feedback. It’s wonderful to know that you were happy with your experience. We’ll be sure to pass your kind comments on to the team.

Noté 5 sur 5 étoiles

Bought the hamper for my grans 90th…

Bought the hamper for my grans 90th birthday and she absolutely loved it. Thank you so much,she said the scones,jam,cream,cake and tea was delicious.

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

We’re thrilled to hear such positive feedback from you. Thank you for taking the time to share your experience. It’s great to know that our service made a difference and that you were happy with the support you received.

Noté 5 sur 5 étoiles

Will always use the Hamper Store to…

Will always use the Hamper Store to deliver fresh and unusual gifts to my family and friends. Always acknowledged, tracked and delivered on time. Recipients very happy with contents. Receptionists always cheerful and happy to help.
Thank-you for an excellent service.

5 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for your kind and detailed feedback. We’re really pleased to hear that you had a positive experience from start to finish. Your comments are extremely helpful and encouraging, and we sincerely appreciate your support.

Noté 1 sur 5 étoiles

So disappointed with the company

So disappointed with the company
Our last delivery was delivered in such a poor state it was totally inedible and had to be thrown away due to contamination and damaged items when in transit ,
Have not had any response from the company even after contacting them twice to help solve problem
1 / 10 to customer service for not stepping up with simple reply,
0/10 for poor delivery service that has no cue how to deliver food items,
Won't be used g again

28 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for providing us with your feedback. We are deeply sorry to hear that your order arrived in a terrible state. Unfortunately we are unable to find any contact from you, if you would like to get in contact with us please get in touch with us via email (customerservices@thecornishhamperstore.co.uk) and we would be more than happy to help.

Noté 5 sur 5 étoiles

very easy to order .kepted informed on…

very easy to order .kepted informed on delivery

2 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

It’s fantastic to know that you were happy with the service provided. Thank you for sharing your feedback with us. We take great pride in looking after our customers, and your comments are a wonderful encouragement to the whole team.

Noté 3 sur 5 étoiles

Contents of hampers are excellant.

Contents of hampers are excellant.
I have prieviously ordered the hampers without any problems but this week there was a problem with the delivery which was disappointing. The hamper had been ordered as a birthday gift and it wasnt delivered till the following day. On the day which it was delivered there was confusing messages about wheh it was going to be delivered which caused anxiety and spoilt the surprise for the receipient.

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

We are deeply sorry to hear that your order was delayed with our couriers and the confusion caused. We appreciate your feedback and will be using it to help improve our services.

Noté 5 sur 5 étoiles

Sent as a special birthday present and…

Sent as a special birthday present and they loved it!

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for your positive review. We’re delighted to hear that we were able to meet your needs and provide you with a good experience. Your feedback is very much appreciated, and we’re grateful that you chose to share it with us.

Noté 5 sur 5 étoiles

Wedding Anniversary gift

I bought this hamper for my daughter & husband & they said they were the best pasties & scones they had ever tasted. They were thrilled with their surprise hamper. Thank you. Xx👍

4 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

We’re really pleased to hear that you enjoyed your experience. Thank you for taking the time to leave such kind feedback. Knowing that you were satisfied with our service is incredibly important to us.

Noté 5 sur 5 étoiles

Hampers are always of great quality and…

Hampers are always of great quality and welcome gifts for friends and family.
Always arrive on the dates requested. Fresh produce and value for money. A very unique way to celebrate an event.
I would recommend them to everyone.

26 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for your wonderful feedback and support. We’re delighted that you were happy with the service you received. Your kind words will be passed on to the team, who will be very pleased to hear them.

Noté 4 sur 5 étoiles

Being able to send a delightful gift to…

Being able to send a delightful gift to friends and family with confidence

3 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for sharing your experience. It means a lot to know that you trust us for your special gifts.

Noté 1 sur 5 étoiles

Why use Delivery company APC when constantly failing

Delivery company APC gave delivery times but then on numerous occasions failed to deliver when the Parcels did arrive they were warm as the ice packs were days old and the delivery was cold chain so had to be thrown away

3 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for providing us with your feedback Julie. We are sorry to hear that you have had a bad experience with our courier service. If you haven't already please get in contact with us via email (customerservices@thecornishhamperstore.co.uk) and we would be more than happy to help.

Noté 5 sur 5 étoiles

Wonderful surprise for my friends 60th…

Wonderful surprise for my friends 60th birthday!🎂 Arrived on time with updates for the delivery.

2 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

We’re so pleased to know that your experience was a positive one. Thank you for sharing your feedback with us. We genuinely value your comments and appreciate you taking the time to let us know how we performed.

Noté 5 sur 5 étoiles

What fabulous gifts these hampers make…

What fabulous gifts these hampers make I’ve used them several times for family members who always have nothing but good things to say about the quality the delivery and the service from this company. It’s so nice to have something traditional and absolutely scrumptious. Thank you Cornish hamper store.

3 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for the fantastic review. We’re delighted that you were happy with both the service and the overall experience. Feedback like yours is a great reminder of how important it is to put our customers first.

Noté 1 sur 5 étoiles

Delayed delivery ruined anniversary present

This was ordered several weeks ago as an anniversary present for some very dear friends, and their anniversary was yesterday and delivery was selected for that date especially.
Not impressed to be advised there would be no delivery and eventually delivered today so friends had to wait in for delivery

2 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for providing us with your feedback Anne. We are sorry to hear that there was a delay with your order. If you haven't already please get in touch with us via email (customerservices@thecornishhamperstore.co.uk) and we would be more than happy to help.

Noté 1 sur 5 étoiles

Title: Avoid for special occasions! Fake "named-day" delivery & broken customer service.

Absolute shower of shit. Do not use this company if you are ordering a time-sensitive gift for a birthday or special occasion. They heavily market "free named-day delivery," but the moment they miss the date, they hide behind fine print stating it’s just a "preferred date" and not guaranteed. I ordered a hamper to arrive today for my friend's birthday. The courier tracking is now stating it won't arrive until September 8th—five days late!To make matters worse, trying to get a refund is an absolute nightmare. Their online AI chat helper is completely useless, promising it can help with a refund but doing nothing except repeating itself in an endless loop. On top of that, their website's contact form is completely broken and doesn't work at all. I have had to resort to hunting down an email address just to exercise my legal rights under the UK Consumer Rights Act to get my money back. Shocking customer service and a total failure. Avoid.

3 septembre 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for providing you feedback to us. We are sorry to hear that you had an awful experience using us. We will use your feedback to help improve our services and in the meantime you have been refunded. Once again we deeply apologise.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service; I have ordered previously without any issues, however on my most recent order, the Courier emailed me to advise they were unable to deliver my parcel, due to unforeseen circumstances and would deliver the following day - knowing the parcels are temp controlled but usually delivered with 24hrs, I was concerned that the contents of mine may not arrive in a safe, fresh state, so I contacted Cornish Hampers. They responded to my email very quickly and issued a replacement parcel free of charge, no quibble and it arrived the next day. This wasn't a fault of the company, but an issue with the Courier, so I was very pleased with the customer service I received. The pasties, scones etc are excellent quality and really tasty too! 😊⭐⭐⭐⭐⭐

27 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

Your positive feedback has been greatly appreciated by the team. Thank you for taking the time to share your experience. We’re so pleased that you were satisfied and hope we can continue providing the same level of service in the future.

Noté 5 sur 5 étoiles

‘A Pick Me Up Hamper’

Sent to my brother to cheer him up. Absolutely delighted with hamper. Full of praise for scones, jam and cream and loved the saffron cake and biscuits. So pleased with the Cornish tea he has now ordered some for himself!

21 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for your kind words. We’re really happy to hear that you received the service you were looking for and that everything met your expectations. Your feedback is incredibly encouraging and much appreciated.

Noté 5 sur 5 étoiles

Who does not love a scone

The item arrived on time and was enjoyed by recipient but I have not received the free hamper that was part of the deal but I am liaising with the company at the moment so hopefully this will be resolved.

29 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

We’re delighted to hear that you were happy with the service. Thank you for taking the time to provide your feedback. It’s great to know that our efforts helped create a positive experience for you.

Noté 5 sur 5 étoiles

Excellent service and really lovely food

Excellent service and really lovely food. Great communication throughout. Another order very soon.

21 août 2026
Avis spontané
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Réponse de Cornish Hamper Store

Thank you for sharing such lovely feedback. We’re thrilled that you had a great experience and were pleased with the service provided. Your comments are very important to us and will be shared with the wider team.

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