thecustomizedboxes.com Avis 

9
•
TrustScore 4 sur 5

3,9

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À propos de l'entreprise

  1. Entreprise de packaging

Écrit par l'entreprise

We are the manufacturer of High-Quality Custom Printed Boxes. FREE Shipping and FREE Design Support. Reach us: ✆ +1 703 350 4739 sales@thecustomizedboxes.com


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

9 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,9

Tous les avis

(9)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing work

Amazing work, Jeff & Jon explained the process and made sure my product was exactly what I wanted. Looking forward to continue working with them.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience from start to…

Amazing experience from start to finish. Jon was person, working with me on a project that had a tight turnaround. He make sure to deliver quality product that will make his customers happy.

1 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great boxes and Jeff was pleasant and…

Great boxes and Jeff was pleasant and knowledgeable to work with. He paid attention to details and worked with us to create a great box for our product. The boxes have helped upgrade our product.
We will be ordering our second order today.

7 février 2024
Avis spontané
Noté 1 sur 5 étoiles

FAKE BUSINESS AND WILL TAKE YOUR MONEY!

They sent us samples and never delivered product. Took a lot of money from us.

UPDATE- our order arrived, without any warning or heads up, 2 MONTHS after promised. So they did take a lot of money, (8K+) and didn't deliver as promised.

17 mars 2024
Avis spontané
Logo de thecustomizedboxes.com

Réponse de thecustomizedboxes.com

Thank you for sharing your concerns about your experience with The Customized Boxes. We apologize for the delay in delivering your order, which was severely impacted by the unprecedented Panama Canal blockage, a natural disaster beyond our control, and we have informed that to Erica as well. We understand the frustration this caused and share your disappointment.

We want to assure you that we're committed to fair business practices and would never intentionally compromise our customers' trust. The delay was an extraordinary circumstance, and we're taking steps to improve our contingency planning to mitigate such events in the future.

We value your business and appreciate your patience and understanding. If you'd like to discuss further or have any questions, please don't hesitate to reach out. Your feedback is crucial in helping us improve our services.
We are still open to discuss the matter please share your contact number at sales@thecustomizedboxes.com.
Thanks.

Noté 3 sur 5 étoiles

Delayed shipping and very murky information

After fearing that we paid and wouldn't receive the boxes, multiple phone calls and emails and digging into the business online, we were unsure if we'd receive our boxes. After a delay, we have finally received the boxes as advertised. This was only after submitting a negative review and contacting the BBB. The team gave a very brief "the ship it is on has been delayed in the Panama Canal" reason for the delay. Even though the shipping logistics may actually have been to blame for the delay from promised delivery time, their transparency and information communication was difficult and frustrating. There are multiple companies with the same logo, many different general addresses (they never give an actual physical address for their business) Perhaps there was just a delay in ocean shipping, but I still suggest you look deeper into where the company is based, how payment is accepted (they just sent a pay link with no company info and we should have known better) I've recieved multiple calls and emails since posting this review from the company apologizing and explaining. I still don't feel like they are transparent enough in their process, business, and logistics.

16 mars 2024
Avis spontané
Logo de thecustomizedboxes.com

Réponse de thecustomizedboxes.com

Hi Elijah,
According to production and shipping team, your order was delivered successfully. Order was Packed and delivered in 41 shipping boxes. Here is the Fedex tracking number 270554152440.
It will be highly appreciated if you kindly reconsider this review.

Noté 5 sur 5 étoiles

The Customize Boxes made us (Life…

The Customize Boxes made us (Life Changing Nutrition, Inc) 400 boxes for our product to go into GNC. We worked with Dominic Lawrance at their branch in Dallas, TX. The boxes are awesome: absolutely perfect. I cant say enough about Dominic and this company. They did exactly what Dominic told us they would do.

21 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. I received exactly what I ordered. Delivery was ahead of schedule. The prices and MOQ were the best out of 8 bids.

2 novembre 2021
Avis spontané

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