Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very easy to navigate around the website and u feel comfortable because u no u can contact any time u have any questions and someone will get in touch as soon as possible thanks for the great juice 🤟... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple, hassle free ordering, reliable stock levels, often get a free goody in the parcel too, like a sample juice etc. Selection of DIY bottles could be better, the ones I’ve bought, the nozzle... Voir plus

Noté 5 sur 5 étoiles

Used these guys for years, excellent experience. A few years ago there would be a missing item more often than not, but the online support people would always send out the missing stuff next day deliv... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service. Ryan and his team are amazing . Super speedy delivery less than 24 hours from me placing my order will definitely use them again 💯 Everyone at the The E-Cig Shop y... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Fournisseur d'arômes et de parfums
  3. Boutique de santé et beauté

Écrit par l'entreprise

The only place you need for your DIY e-liquid needs. One of the largest selections of flavour concentrates in the UK with next working day delivery available. The highest qulity products from the best manufacturers of flavours such as Capella, The Flavor Apprentice, Inawera and many more. We also provide a massive selection of oneshot flavour concentrates from brands such as Vampire Vapes, T-Juice, Exceptional vapes and our in house brand Mixology. We also supply hardware like mods and replaceable coils from the leading brands in the vaping industry aslwell as the most delicious premium premixed e-liquid shortfills and extremely competitive prices.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(252)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Every dealing I've had with the…

Every dealing I've had with the existence cig shop has been excellent.
Great prices, great service and fast dispatch times, using good couriers

30 décembre 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Thanks for your review Mark, it helps massively and means a lot 🙏

Noté 5 sur 5 étoiles

I am very happy with Theecigshop

I am very happy with Theecigshop . Ryan is always helpful with any questions I have and provides great customer service. When an item has been out of stock, I receive a notification as soon as it is available again along with a discount code for the inconvenience. Thank you for consistently providing such a positive experience.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am very happy with Theecigshop

I am very happy with Theecigshop . Ryan is always helpful with any questions I have and provides great customer service. When an item has been out of stock, I receive a notification as soon as it is available again along with a discount code for the inconvenience. Thank you for consistently providing such a positive experience.

28 novembre 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Thanks for your feedback, always good to hear customers having a positive experience.

Noté 5 sur 5 étoiles

Absolutely fantastic service

Absolutely fantastic service. Ryan and his team are amazing . Super speedy delivery less than 24 hours from me placing my order will definitely use them again 💯

Everyone at the The E-Cig Shop you do an amazing job ... keep it up 👊👍🏻🇯🇲

15 novembre 2025
Avis spontané
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Glad to hear it 😁

Noté 5 sur 5 étoiles

First customer here

First customer here. I purchased things from a Black Friday sale. Not only were the prices excellent but the customer service phenomenal! I made 2 separate orders on the same day. And they emailed me saying I’d qualified for free delivery, and paid for 2 delivery fees by mistake and immediately refunded me for the delivery fees. Products arrived the next day and they threw in some freebies which is always appreciated. Thank you Ryan and the team.

27 novembre 2025
Avis spontané
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Hi Tommy, we're happy to hear you've had a good experience with us! Let's hope it continues 😁

Noté 5 sur 5 étoiles

Excellent experience.

Quick, fast, easy and competitively priced, even sent a free bottle of juice which was much appreciated. (they don't do this every time just to verify)
Thanks guys.

26 septembre 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Thank you JJ

Noté 5 sur 5 étoiles

Absolutely perfect

Absolutely perfect, couldn’t ask for anything better

26 septembre 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

We are happy you've had a good experience with us Craig, hope to see you again soon.

Noté 5 sur 5 étoiles

Fantastic shop

Made a purchase from these and it was no problems at all will be doing more shopping there and ryan was so helpful too

1 septembre 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Thanks for taking your time to write a review Richard, we look forward to your future orders 😁

Noté 5 sur 5 étoiles

Liquid

You have all ways got the liquid that I like and all ways deliver it on time to me.

30 août 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Glad to hear you're consistently receiving the service we aim to provide Matthew. Looking forward to your next order 🙏

Noté 5 sur 5 étoiles

Great service

Delivery was super fast and the products were as described , very happy with my pitchases , thankyou , will definitely use again

28 août 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Thanks Bob, looking forward to your next order 🙏

Noté 4 sur 5 étoiles

Straightforward transaction

Straightforward transaction, quality products for good prices rounded off with quick & friendly aftercare for any questions arising.

28 juillet 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Hi Jay, thanks for taking the time to let us know how your experience with us went 🙏 Hope you're back soon.

Noté 4 sur 5 étoiles

Shipped to the wrong address (that I…

Shipped to the wrong address (that I have never given them).
Failed to respond to email sent to their customer contact email address.

Follow up
Contacted me and explained what had happened.
Good customer service

28 juillet 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Hi Ian. We're sorry to hear you've had this experience with us. I have found your order details and will attempt to get in contact with you today to discuss this further.

Noté 5 sur 5 étoiles

Superb

Fast delivery, great service, products on point!

28 juillet 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

thanks for the orders Paul 🙏

Noté 5 sur 5 étoiles

I always use this company for my vape…

I always use this company for my vape juice items as the Tec boys are very knowledgable :) package always arrives in time sclae and safely packaged.

2 juillet 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

The TEC Boys! We love that 👌

Noté 5 sur 5 étoiles

Great and Reliable

Usual 5 star products and service, always fast and safe well packaged delivery and prices are very competative too.

30 juin 2025
Logo de The E-Cig Shop

Réponse de The E-Cig Shop

Always a pleasure serving you Andy, thanks for the support!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus