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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wir sind sehr gut beraten worden. Der Service war super. Werden jederzeit bei Handyproblemen wieder vorbeischauen. Vielen Dank

Noté 2 sur 5 étoiles

Assistant said there was no warranty/guarantee in services. Had minor scratches where Samsung s23 ultra was opened. S Pen no longer functions. Despite asking if legitimate Samsung products would be us... Voir plus

Noté 5 sur 5 étoiles

Im Elshad , i do business with The Fix already over a year . The Fix team is really very professional, always support and directing to find best solutions. Helping to grow and be successful providing... Voir plus

Noté 5 sur 5 étoiles

This place can repair phone, tablet, laptop and game consoles, for screen, battery, charging, and software issues. They know what they are doing and great customer service, highly recommend them for a... Voir plus

À propos de l'entreprise

  1. Atelier de réparation de téléphones mobiles
  2. Service de réparation de matériel électronique

Écrit par l'entreprise

The FIX is an international mobile device repair and accessories retail franchisor headquartered in New Jersey, United States. The company operates a growing network of over 200 retail stores and kiosks offering smartphone, tablet, and electronic repair services, along with consumer electronics and tech-focused fashion accessories. In addition to its widespread presence across the United States, The FIX also operates locations in Europe. The FIX was founded in 2013 by two co-founders with extensive experience in the retail accessories and tech repair industries. The concept originated from informal meetings in a coffee shop, where the founders envisioned a retail brand that would uniquely combine device repair services with emerging tech fashion and new-to-market consumer electronics. The company began by converting existing “Fix Color N More” kiosks into The FIX-branded outlets. The first flagship store was opened in New Jersey the same year. The brand quickly earned recognition for its fast repair services and customer-first approach, leading to rapid expansion into major shopping malls and retail centers across the United States. In 2020, The FIX added two new partners—long-time executives instrumental in the company’s growth—who played a key role in ensuring operational sustainability and strategic development during a challenging time for retail businesses. In 2024, The FIX introduced its “store-in-store” concept by partnering with Walmart, the largest retailer in the U.S., aiming to make its services even more accessible to local communities. As of 2025, The FIX operates over 200 locations worldwide through a franchise model. Its retail presence spans high-traffic areas such as shopping malls, local centers, and in-store setups within major retail chains like Walmart. The company offers same-day repair services for mobile phones, tablets, and other consumer electronics, as well as a curated range of accessories and smart tech products. Its emphasis on customer experience, innovation, and design has positioned it as a standout brand in the tech repair and retail industry. In addition to its U.S. operations, The FIX has expanded into Europe, establishing stores in select countries. The brand continues to grow its international footprint through strategic partnerships and franchise development, bringing its services and products to a broader global audience.


Coordonnées de contact


3,9

Bien

TrustScore 4 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Ich war schon das zweite Mal in dem…

Ich war schon das zweite Mal in dem Laden wegen meinem Handy und jedes Mal hat er es in 10min repariert und mein Handy ging wieder.
Für mich persönlich DIE BESTEN IN SINGEN.
Machen faire Preise!!!!!

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I drove over an hour to get my battery…

I drove over an hour to get my battery replaced on my iPhone 13 and when I picked it up it was at 71% battery life. By the time I got home(one hour) it was at 30% and I only made a 10 min phone call. I let it get to 1% and fully charged it back up. Was barely on it and within just 3 hours it was dead again. I called the store and he said it must be a circuit board problem. He wanted me to drive another 2 hours round trip to bring it back in if I wanted my money back bc he wanted the battery. He then hung up on me. I called the "corporate" office and a guy just answered saying hello. He gave me another run around and basically argued with me. I would NOT waste my time with these people!!

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

This place is a total scam

This place is a total scam. I went in to get my charging port fixed on my telephone. The employee that worked there could not get off his phone to even to begin to wait on me. I was the only one in the store when he did finally decide to wait on me, I was told that they could replace the charging port. I later found out after going into the Apple Store that that is impossible. They flat out lied to me. And then charged me $150 for nothing. DO NOT Spend you money here!!! I am sure that there will be a clap back to this post. But every word I have said is true. This place is a scam.

20 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The guy who tried to fix my Samsung…

The guy who tried to fix my Samsung Fold 3 could not get it done. He destroyed my WIFI connection. Be very careful with THE FIX in Walmart Humble. He will not fix your phone. I am writing to complain about the wifi he destroyed to AAA.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Ich war schon das zweite Mal wegen…

Ich war schon das zweite Mal wegen kleinerer Probleme im Shop. Beide Male wurde mir schnell und uneigennützig geholfen. Der Mitarbeiter war sehr nett und hilfreich.
Ich kann den Shop nur wärmstens empfehlen.

18 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

THEIR SCREEN'S QUALITY IS VERY POOR

THEIR SCREEN'S QUALITY IS VERY POOR. WITH APPLES SCREENS MY OHINE DROPPED A MILLION TIMES AND NT 1 X DID IT CRACK, I HAVE ALREADY HAD TO REOPLACE THE NEW SCREEN. ALSO MY BATTERY LIFE RUNS OUT QUICKLY NOW AND MY CAMERA LENSES ARE POOR QUALITY, WHEN MY BATTER GETS TO 18% MY SCREEN FREEZES AND GLITCHED AND WONT RECOGNIZE MY TOUCH. I LOOKED UP ABOUT WHY MY PHONE WOULD HAVE THESE ISSUES AND MY BATTERY EVEN WHEN MY PHONE TURNED GREEN STILL HAD NO ISSUES AS MY ALRM WOUKD GO OFF AND I WOULDNT BE ABLE TO TURN IT OFF SO I HAD TO WAIT FOR THE BATTERY TO DIE DAYS LATER, SO I KNOW THAT WITH MY SCREEN TURNIG GREEN IT DIDINT EFFECT MY BATTERY LIFE. THE FIRST REPLACEMENT I GOT MY PHOEN AND IT WOULD NT RECOGNIZE MY TOUCH AND IT WOULD GLITCH MY BATTERY DIED WITHIN A HOUR I TOOK IT IN AND HE FOUND THE ISSUE IT WAS THE AIR DROP FEATURE WAS TURNED ON- I NEVER USE THAT FEATURE SO WHY WAS IT EVEN TURNED ON. I HAD A BUNCH OF PICTURES OF THE CASH REGISTERS IN FROM TO THE STORE AND IM WONDERING WHY HE WAS TAKING PICTURES? TO MAKE SURE MY CAMERA WAS WORKING? WHY? 1 PICTURE COULD BE GOOD ENOUGH RIGHT? ALSO HE HAD MY PASSCDE SO HE COULD GET INTO ANYTHING THAT HE WANTED, S MY PHOTOS THAT ARE LOCKED? I HAD THEM REPLACE MY SCREEN AGAIN THIS TIME I HAD TO LEAVE IT OVER NIGHT AGAIN,, WHEN I GOT MY PHONETHERE WERE NO PICTURES IN MY TRASH, NOT OICUTRES TAKEN AND THE AIR DROP FEATURE WASNT TURNED ON,, SO NOW IM WONDERING IS ANYONE ELSE HAVNG ISSUES WITH THIS ON THEIR PHONES THIS IS WHAT GOOGLE SAID BUT I STILL BELIEVE 100% THAT THEY SWITCHED MY LENSES OUT BECAUSE I HAVE PRINTED THESE PICTURES THAT LOOK POOR QUALITY AND ITS NOT THE SCREEN THEY ARE REALLY TAKING POOR QUALITY PICTURES.
Would your battery drain quickly from after market screen replaced :
Inefficient screen, Non-original or low-quality replacement screens are often less efficient and can drain more power trying to display images or adjust backlighting.
Front camera sensor issues: A faulty front camera/sensor assembly, often disturbed during a screen replacement, can cause the screen brightness to fluctuate uncontrollably and drain the battery.
THIS STILL DOESNT TELL ME ABPOUT MY BACK CAMERAS

16 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Concerning.

Assistant said there was no warranty/guarantee in services. Had minor scratches where Samsung s23 ultra was opened. S Pen no longer functions. Despite asking if legitimate Samsung products would be used and being told yes, I have my concerns.

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Awesome job.

This place can repair phone, tablet, laptop and game consoles, for screen, battery, charging, and software issues. They know what they are doing and great customer service, highly recommend them for any tech support. 👍

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Im Elshad

Im Elshad , i do business with The Fix already over a year . The Fix team is really very professional, always support and directing to find best solutions. Helping to grow and be successful providing 24/7 online chats with technical support. Amazing team no wonder why The Fix day by day , year by year growing and being one of the best repair service company of the country. Big THANK YOU

28 juillet 2025
Avis spontané

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