The Flower Factory Avis 

1 692
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ho contattato l'azienda per un regalo di compleanno e sono molto contenta della professionalità. Mi sono trovato bene, ho speso il giusto per avere l'oggetto giusto. Lo consiglio!

Noté 1 sur 5 étoiles

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Voir plus

Noté 5 sur 5 étoiles

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 692)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic looking bouquet of flowers

Fantastic looking bouquet of flowers, presentation box was stunning. Delivered exactly when they said they would deliver.

24 février 2025
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Réponse de The Flower Factory

Hey Gary!

We're delighted that everything arrived as expected, We appreciate your review.

Regards,
Cian

Noté 5 sur 5 étoiles

Good and quick service

Good and fast service

23 février 2025
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Réponse de The Flower Factory

Hey Lisa,

Thank you for the review! We appreciate it and are glad we could provide an ideal service.

Regards,
Cian

Noté 5 sur 5 étoiles

Flowers

Excellent delivery service for last minute purchase

13 février 2025
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Réponse de The Flower Factory

Hey Alan,

We're disappointed to hear about the flowers freshness not being us to our usual standards, don't hesitate to reach us via email and we'd be happy to help.

Regards,
Cian

Noté 5 sur 5 étoiles

Delivery on time and lovely gifts

Delivery on time and lovely gifts. Perfect service and a nice touch with personal emails and offers.

12 février 2025
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Réponse de The Flower Factory

Hey there,

We're delighted that you enjoyed both the gifts and the bouquet and that we managed to ensure our communications were up to standards.

Regards,
Cian

Noté 1 sur 5 étoiles

I was sent a totally different bunch of…

I was sent a totally different bunch of flowers I ordered for my wife on valentine's day.I got in touch with them and forwarded pictures of what I received and what I was supposed to receive,ie a big bunch of red flowers with white Lillie's as advertised.What I got was mostly pink and no Lillie's with 2 small red roses.i emailed explaining this with pictures and the answer was "on such busy times sometimes orders get mixed up and they can send me 3 Lillie's in the post on the following Monday and a 20% discount on my next order.I Will never be ordering from this company again as no guarantee in getting what u order and don't really care to rectify their mistake in a satisfactory way

13 février 2025
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Réponse de The Flower Factory

Hi Derek,

We have been in contact with yourself regarding the issue as hand, our team escalated your problem directly to our owner to get the best solution for yourself and have no provided an updated email.

We hope that you can entrust in us again.
Cian

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Even during their busy time of valentines day.
Great arrangement of flowers that looked even better in person.
Will definitely be my go to place for flowers again.

13 février 2025
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Réponse de The Flower Factory

Hey Gavin,

We're glad that everything went well over valentines and hope that the recipient enjoyed the bunch of flowers, we look forward to hearing from you again.

Regards,
Cian

Noté 5 sur 5 étoiles

Great service

Great service, beautiful flowers & it’s an Irish company!

18 février 2025
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Réponse de The Flower Factory

Hey Eleanor,

We appreciate the fact you acknowledged our home grown status! We have been family ran for over 10+ years.

Regards,
Cian

Noté 5 sur 5 étoiles

Excellent quality

Lovely bouquet of roses

13 février 2025
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Réponse de The Flower Factory

Thank you Nathan,

We hope the recipient enjoyed their flowers.

Regards,
Cian

Noté 5 sur 5 étoiles

Half a world away.

The online ordering made things easy. Addition of cards with personalised message was brill.
Delivery was as stated, and the bouquet looked great in the photos I received. Thank you flower factory.

11 février 2025
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Réponse de The Flower Factory

Hey there,

We're always delighted to make our international customers happy when ordering flowers away from home or just simply abroad, we hope the recipient enjoyed the bunch!

Regards,
Cian

Noté 5 sur 5 étoiles

Great flowers

Fresh flowers. Delivered promptly. Happy wife 😀

12 février 2025
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Réponse de The Flower Factory

We're delighted Brian,

We appreciate your review and hope to hear from yourself again.

Regards,
Cian

Noté 5 sur 5 étoiles

Great service for on -line purchase of flowers

Website easy to use. Pricing is good . Delivery lead time are great.

12 février 2025
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Réponse de The Flower Factory

Hey there,

We're glad that you found the process of ordering online easy enough and user friendly, We're even happier that the flowers arrived on time and that the delivery went well!

Regards,
Cian

Noté 5 sur 5 étoiles

The Flower factory the best company

The Flower Factory one of the best flowers company, providing perfect and great, fresh, beautiful and colorful flowers, great customer service,fast shipping and delivery.I highly recommend this company for the best quality and great experience 10/10.Thanks very much Philip and the team.

22 février 2025
Avis spontané
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Réponse de The Flower Factory

Hey Marta,

Our customer service team will be happy to hear that you were glad with the efforts they had put in, we continue to strive for improvements all around.

Regards,
Cian

Noté 5 sur 5 étoiles

lovely flowers ,well packaged and…

lovely flowers ,well packaged and delivered on time plus special offer discount...can't beat that

11 février 2025
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Réponse de The Flower Factory

Thank you Frank,

Your review means a-lot to our team and helps us greatly with future en-devours!

Regards,
Cian

Noté 5 sur 5 étoiles

Beautiful quality flowers!

Beautiful quality flowers!
My wife was very happy!
Flowers still look good a week on!

13 février 2025
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Réponse de The Flower Factory

Hi there,

We hope that our provided care guide helped to keep the flowers around that little bit longer, we're also delighted that your wife was happy with the flowers and the service we have provided.

Regards,
Cian

Noté 5 sur 5 étoiles

Delivery was on the expected day and I…

Delivery was on the expected day and I got exactly what I saw on the website. Ordering from the USA, I was a bit nervous but everything went smoothly .

11 février 2025
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Réponse de The Flower Factory

Hey there,

We're delighted that you we're able to trust in us when ordering from abroad and that it all went smoothly, we hope you become a returning customer with ourselves!

Regards,
Cian

Noté 5 sur 5 étoiles

Fabulous flowers 💐 will always order…

Fabulous flowers 💐 will always order more from here

11 février 2025
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Réponse de The Flower Factory

Hey Mark,

We're delighted that our efforts have resulted in a returning customer and hope we can continue to reach your expectations.

Regards,
Cian

Noté 5 sur 5 étoiles

amazing and on a busy valentines day…

amazing and on a busy valentines day they delivered!

11 février 2025
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Réponse de The Flower Factory

Lucas,

Valentines is always an important date to ensure we get it right and we're so happy we were able to this time around!

Regards,
Cian

Noté 5 sur 5 étoiles

Flowers fit for a princess

Everything about this service was perfect. Flowers arrived on time, well presented and packaged, in perfect condition, so frish they will last weeks and most of all she loved them. Price was excellent for what I got, compared to others in the past. I feel I really got a good deal and have found a florist for life. Will definitely use again.

11 février 2025
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Réponse de The Flower Factory

Hi Michael,

We're glad that we lived up to your expectations and that the flowers lasted their expected life cycle! We hope that our care guide provided helped with this as well!

Regards,
Cian

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