The Flower Factory Avis 

1 692
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ho contattato l'azienda per un regalo di compleanno e sono molto contenta della professionalità. Mi sono trovato bene, ho speso il giusto per avere l'oggetto giusto. Lo consiglio!

Noté 1 sur 5 étoiles

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Voir plus

Noté 5 sur 5 étoiles

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 692)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Flowers were exactly as stated on the website.
Emailed when delivery had been dispatched and again when delivered.

13 juin 2025
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Réponse de The Flower Factory

Hi Dawn,

Thank you for the lovely review. We are always happy to help!

Thank you for shopping with the Flower Factory!

Regards,

Anna.

Noté 5 sur 5 étoiles

Gorgeous flowers

Gorgeous flowers, efficient delivery

12 juin 2025
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Réponse de The Flower Factory

Hi Rachel,

Thank you for your 5* review!

Regards,

Anna.

Noté 5 sur 5 étoiles

The flowers are beautiful

The flowers are beautiful! They were for my friend and her family who are going through a difficult time. I live in the USA and wanted to give them something to show they’re in my thoughts. I highly recommend getting flowers from them.

3 juin 2025
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Réponse de The Flower Factory

Hi Eva,

We appreciate the 5* review Eva and glad to help.

Thank you for shopping with The Flower Factory.

Regards,

Anna.

Noté 5 sur 5 étoiles

Great experience

On time delivery.Exactly as ordered. My mother was very pleased with her birthday presents

2 juin 2025
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Réponse de The Flower Factory

Hi Anna,

Thank you for the lovely review. We are always happy to help!

Thank you for shopping with the Flower Factory!

Regards,

Anna.

Noté 3 sur 5 étoiles

Flowers were lovely

Flowers were left outside door not handed to recipient, but looked lovely
Flowers were left in a safe place in the garden 👍👍

6 juin 2025
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Réponse de The Flower Factory

Hi,

We are glad you were happy with your flowers. With the delivery we do our best to always deliver the bouquet and leave the bouquet in a safe place if the recipient inst home, so we don't have to fail the delivery. I will get in touch with our courier DPD and further investigate this issue for you.

Kind Regards,

Anna.

Noté 5 sur 5 étoiles

Prompt response and good communication…

Prompt response and good communication on the process. My friend said the flowers were beautiful and cheered her up

1 juin 2025
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Réponse de The Flower Factory

Hi Colleen,


We appreciate your 5* review and are happy to help, glad your friend liked her flowers!

Regards,

Anna.

Noté 5 sur 5 étoiles

delightful bouquet

delightful bouquet ; really fresh flowers delivered promptly ... very very happy customer !!

5 juin 2025
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Réponse de The Flower Factory

Hi,

Thank you so much for the review. We are delighted that you enjoyed your flowers.

Regards,

Anna.

Noté 5 sur 5 étoiles

Excellent Service

The Flower Factory provided excellent customer service and the flowers were beautiful.

3 juin 2025
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Réponse de The Flower Factory

Hi Kate,

We appreciate your 5* review and are happy to help.

Kind regards,

Anna.

Noté 5 sur 5 étoiles

My daughter was delighted with her…

My daughter was delighted with her bouquet, delivered on the date ordered
Great service and excellent choice with reasonable prices

29 mai 2025
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Réponse de The Flower Factory

Hi Ann,

Thank you for the 5* review. We are glad your daughter liked her flowers.

Warm regards,

Anna.

Noté 5 sur 5 étoiles

Efficient Friendly and efficient customer…

Friendly and efficient customer service. I accidentally double paid and it was sorted immediately!

27 mai 2025
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Réponse de The Flower Factory

Hi Anna,

Thank you for the lovely review. We are always happy to help!

Thank you for shopping with the Flower Factory!

Regards,

Anna.

Noté 5 sur 5 étoiles

Beautiful Flowers

Hi there

I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful.

Customer Service was excellent.

I would highly recommend The Flower Factory.

Kind regards

Collette O'Dwyer

28 mai 2025
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Réponse de The Flower Factory

Hi Collette,

I hope all is well.

Thank you for the review and we are glad your friend is happy!

Regards,

Anna.
The Flower Factory.

Noté 1 sur 5 étoiles

Flowers were left upstairs in office…

Flowers were left upstairs in office next door - I accidentally gave wrong door number - but correct eircode - recipient was called but couldn’t answer - I got no call - echo would have sorted it out. So delivery just left flowed outside a busy street - they were collected next day- all you needed to do was call 🙄

26 mai 2025
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Réponse de The Flower Factory

Thank you, and indeed we truly appreciate your feedback. It's always valuable to hear from our customers, and I've passed your comments along to our Head Office for further review. We're constantly striving to improve, and your input helps us do just that.

Kind regards,
Anna

Noté 5 sur 5 étoiles

the ease of paying and delivery

This is my first time to use the Flower Factory. I could not be happier from the email saying what time the flowers were going to be delivered to my sister so delighted receiving such a big box of flowers

25 mai 2025
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Réponse de The Flower Factory

Hi Justin, thank you very much for your review it is very much appreciated.

Regards,

Anna.

Noté 5 sur 5 étoiles

Website very easy to use and delivered…

Website very easy to use and delivered exactly on time.Super pleased with my flowers,absolutely for.Would highly recommend.

21 mai 2025
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Réponse de The Flower Factory

Hi Tracey,

Thank you for the great review:)
We are pleased to hear you are happy with the service we provided for you and that you have an enjoyable and easy experience throughout the entire process!

Regards,

Anna.

Noté 5 sur 5 étoiles

Beautiful flowers

The flowers were unique and beautiful and the lady I bought them for was over the moon

20 mai 2025
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Réponse de The Flower Factory

Hi Kev,

Thank you for the review, Its always great to hear back from the customer, happy you had a great experience!

Regards,

Anna.

Noté 1 sur 5 étoiles
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Réponse de The Flower Factory

Hi Joseph,

Thank you for taking the time to share your feedback, and we're very sorry to hear about your recent experience. We understand how disappointing it must have been to have the flowers left without a proper handover.

Please accept our sincere apologies this is not the standard of service we strive to provide. We are currently investigating the matter, and we’ve also reminded all our drivers of the importance of proper delivery.

Your feedback is valuable to us, and we truly appreciate you bringing this to our attention. If there’s anything more we can do for you, please don’t hesitate to get in touch.

Regards,

Anna.

Noté 3 sur 5 étoiles

The presentation was perfect

The presentation was perfect, the flowers smelled off.

19 mai 2025
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Réponse de The Flower Factory

Hi Noel,

Thank you for your feedback we're really glad to hear you were happy with the presentation!

We’re sorry to hear about your concern regarding the smell of the flowers. We’ve sent you an email with more details explaining the possible reasons behind this, and we’re here to help with anything further you may need.

Regards,

Anna.

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