The Flower Factory Avis 

1 692
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ho contattato l'azienda per un regalo di compleanno e sono molto contenta della professionalità. Mi sono trovato bene, ho speso il giusto per avere l'oggetto giusto. Lo consiglio!

Noté 1 sur 5 étoiles

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Voir plus

Noté 5 sur 5 étoiles

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(1 692)

20 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

The flowers received were not very full…

The flowers received were not very full and would resemble a bunch of flowers that you would buy in a local supermarket for a fraction of the price. Quite disappointing

27 mars 2025
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Réponse de The Flower Factory

Hi Joe,

We would appreciate more information on this, it would be great if you could reach out to our team on: support@theflowerfactory.ie

Regards,
Cian

Noté 5 sur 5 étoiles

Beautiful flowers were delivered to my…

Beautiful flowers were delivered to my aunt on her wedding anniversary....thank you I will be using again

24 avril 2025
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Réponse de The Flower Factory

Hi Deboragh,

Thank you for the kind review, we're glad that your aunt loved her anniversary flowers and we will strive to keep all future orders to that standard.

Regards,
Cian

Noté 5 sur 5 étoiles

Fantastic fast efficient service with…

Fantastic fast efficient service with great communication.

21 avril 2025
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Réponse de The Flower Factory

Michelle!

We're glad that you appreciated our communication and efficient service, we hope to hear from you again.

Regards,
Cian

Noté 5 sur 5 étoiles

Same day delivery as my order

Same day delivery as my order. Never had that work before from other florists. My friend had just come out of hospital and beautiful flower bouquet delivered that evening made her day.

17 avril 2025
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Réponse de The Flower Factory

Hey Paula,

We're delighted to have made your friends day and hope we can continue to do so in the future!

Regards,
Cian

Noté 5 sur 5 étoiles

GET WELL SISTER

GET WELL SISTER
one of 7 sisters and 2 brothers and Rose is the best, most supportive and loving to us all.
She was delighted with her gorgeous delivery of chocolates and flowers. Delivery band on day and time .
Thanks for making it all so easy. Carol

16 avril 2025
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Réponse de The Flower Factory

Carol,

We're glad that the recipient was delighted with the delivery of flowers and chocolates, we continue to try and improve our offerings week in and week out!

Regards,
Cian

Noté 5 sur 5 étoiles

Same day rilliance........

Same day. Delivery to my princess in Duljn. Fab flowers. A bit pricey but you get what you pay for. Highly recommended. Excellent tracking.

12 avril 2025
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Réponse de The Flower Factory

Hey Anthony!

We're glad you appreciate both our same-day delivery option and our efforts to provide efficient updates, we hope to see you again.

Regards,
Cian

Noté 5 sur 5 étoiles

My friend was so delighted with the…

My friend was so delighted with the beautiful flowers and the presentation box was so unique. Even her husband was in awe at the gift.
Thank you and will continue using your lovely, efficient and gifted florists.
Suzanne

11 avril 2025
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Réponse de The Flower Factory

Suzanne,

What a lovely review! We're delighted that your friend and her husband enjoyed the bouquet provided, your kind words mean a lot to our team as we continue to strive for higher standards.

Regards,
Cian

Noté 4 sur 5 étoiles

Very good

Have bought flowers a few times from here and found them to be very good.

10 avril 2025
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Réponse de The Flower Factory

Hi there Anne!

We appreciate the kind review and hope you choose to remain a customer of ours.

Regards,
Cian

Noté 5 sur 5 étoiles

My order was time sensitive

My order was time sensitive. The Flower Factory delivered to specifications and on time. The deliverer didn't just drive off, but kept trying to deliver, continuing to knock on the door until a certain sleeping birthday girl answered. Which I appreciate a lot, she was delighted!

9 avril 2025
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Réponse de The Flower Factory

Thanks Thomas!

We're glad that our delivery driver went the extra mile to make this delivery a success on a very clearly special day.

Regards,
Cian

Noté 5 sur 5 étoiles

Brilliant service so fast easy to order…

Brilliant service so fast easy to order and great value for money. Would highly recommend.

11 avril 2025
Avis spontané
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Réponse de The Flower Factory

Thanks Sharon,

We appreciate your kind review and will let our team know you appreciate the service!

Regards,
Cian

Noté 5 sur 5 étoiles

3rd time using the flower factory

3rd time using the flower factory
Excellent service
Georgous flowers

12 avril 2025
Avis spontané
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Réponse de The Flower Factory

Jen!

We're delighted that you have become a returning customer and that we can continue to impress you.

Regards,
Cian

Noté 3 sur 5 étoiles

Disappointed that the roses withered…

Disappointed that the roses withered before blooming/opening. Bouquet was a good size but when the withered roses were removed, it was out of balance.

4 avril 2025
Avis spontané
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Réponse de The Flower Factory

Hey Lorna!

Our apologies for any inconveniences caused we'd love to hear more about this, don't hesitate to contact us on support@theflowerfactory.ie

Regards,
Cian

Noté 2 sur 5 étoiles

Flower quality was great but got it…

Flower quality was great but got it pretty late. I wasn’t given the option to select preferred delivery time for Mother’s Day so got it late afternoon. Not great.

30 mars 2025
Avis spontané
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Réponse de The Flower Factory

Hey there!

Our apologies for the late delivery, our drivers attempted to get all of our orders done as soon as possible over Mother's Day, however due to high volumes some arrived later than expected, we hope the recipient enjoyed the flowers!

Regards,
Cian

Noté 1 sur 5 étoiles

I was charged €4.99 for a card which…

I was charged €4.99 for a card which was just a piece of A4 paper and no envelope, very disappointing , I believe I wrote nice feed back explaining this to customer service , I got an email back today saying Hi there the card has been refunded , felt like poor customer service and I’d be hesitant to use the company again , just to be clear at no point was I looking for anything free
Kind regards
Brendan byrne

7 avril 2025
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Réponse de The Flower Factory

Hi Brendan,

As per your email to ourselves we do believe that you were quite happy with the standard of flowers and the delivery service provided however you were displeased with the quality of the card along side the pricing.

Our team passed this message on and came to the conclusion that the best outcome was a subsequent refund of the card itself.

We hope you understand and apologies for any inconvenience caused,
Cian

Noté 1 sur 5 étoiles

Bad experience

They didn't deliver the order to Dublin.
They left a child waiting for the order.
They did not refund the money paid.

25 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous bouquet of flowers

Wonderful bouquet of flowers received. The arrangement was beautiful and all flowers appeared to be healthy and fresh. Thank you.

30 mars 2025
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Réponse de The Flower Factory

Hey Dee,

We're glad that you got a reasonable time with the bouquet and that you appreciated them deeply, we hope to hear from you again.

Regards,
Cian

Noté 5 sur 5 étoiles

Flowers delivered on time

Flowers delivered on time. Delivery photo sent. Great service.

30 mars 2025
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Réponse de The Flower Factory

Sorcha,

We're glad everything went as planned and how it should have. Thank you for the kind review.

Regards,
Cian

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