The Flower Factory Avis 

1 692
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ho contattato l'azienda per un regalo di compleanno e sono molto contenta della professionalità. Mi sono trovato bene, ho speso il giusto per avere l'oggetto giusto. Lo consiglio!

Noté 1 sur 5 étoiles

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Voir plus

Noté 5 sur 5 étoiles

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 692)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service. Next day delivery excellent

27 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi Maria,

Thank you for the review, we're glad that you found our next day delivery service satisfactory.

Regards,
Cian

Noté 5 sur 5 étoiles

Mothers day

I want to say a big thank you to the flower factory I got flowers and personalised cards for my own mother and for my partner the first personalised card I done a few photos with me and my mum at I put 1 photo ov my brother that passed away when wrote the message for my card I found it very touching that yous had put the message under his photo which was very heart touching I will continue to order flowers forever from yous after this thank you so much guys from my ❤️ 💙 💜

27 mars 2025
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Réponse de The Flower Factory

Hi Gary,

We appreciate the kind words and are delighted we could provide a service you have found heart touching, we hope we can continue to do so in the future.

Warm Regards,
Cian

Noté 1 sur 5 étoiles

The flowers wilted the next day.

The flowers wilted the next day.

26 mars 2025
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Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 5 sur 5 étoiles

5 Stars

I was very impressed with the professional approach of this company from start to finish.

26 mars 2025
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Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Noté 1 sur 5 étoiles

If you want damaged flowers late from a…

If you want damaged flowers late from a company that don’t answer the phone. Message spelled wrong, flowers in bits at top prices. Your better off walking to Dunnes than this place can’t even get flowers right.

30 mars 2025
Avis spontané
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Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 1 sur 5 étoiles
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 1 sur 5 étoiles

Flowers didn’t arrive on time for…

Flowers didn’t arrive on time for Mother’s Day as paid for. Very disappointing.

25 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 2 sur 5 étoiles

Flowers very limp and shrivelled sorry…

Flowers very limp and shrivelled sorry to say

25 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 5 sur 5 étoiles

Fast and reliable

Fast and reliable

20 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Noté 1 sur 5 étoiles

The flowers were a day late

The flowers were a day late. Nobody contacted me to say they wouldn't be on time. I contacted then to see where they were and they blamed the courier. I requested a refund and it was denied. I will never use this company again. UPDATE - as requested by Ellen below I contacted them to resolve. They did nothing for me. Avoid this company.

25 mars 2025
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Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 2 sur 5 étoiles

Disappointing ...

The delivery company delivered the dozen of roses in a bashed package; moreover 2 of the 12 roses were damaged ... Happy Valentine?

14 février 2025
Avis spontané
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Highly recommended.

21 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Noté 5 sur 5 étoiles

Fast and efficient

Easy transaction, fast delivery.

21 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Noté 2 sur 5 étoiles

Flowers were excessively wilted within…

Flowers were excessively wilted within 6 hours of delivery... half of the bouquet thrown away within 24 hours

19 mars 2025
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Noté 5 sur 5 étoiles

THEY RANG ME IN AUSTRALIA TO SAY THAT…

THEY RANG ME IN AUSTRALIA TO SAY THAT THE CEMETARY WOULDN'T TAKE THE FLOWERS I HAD SENT FOR MY UNCLE'S FUNERAL AND ASKED FOR ANOTHER ADDRESS TO SEND THEM TO. I THOUGHT THAT WAS VERY CONSIDERATE OF THEM TO DO THAT.

14 mars 2025
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Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We are glad you are happy with our service.
Kind Regards,
The Flower Factory Team.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service - flowers were there first thing the following morning- whole process very easy.

17 mars 2025
Avis spontané
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review,
Im glad to hear your found our service fantastic and the process very easy.

Kind Regards,
Ellen

Noté 5 sur 5 étoiles

Excellent place to shop

Always on time and never disappointed . Highly recommend
Excellent service
Well wapped

14 février 2025
Avis spontané
Logo de The Flower Factory

Réponse de The Flower Factory

Hi Joey,
Thank you for taken the time to leave a positive review.
Thank you for the recommendation.
Kind Regards,
Ellen

Noté 5 sur 5 étoiles

Great experience always.

I've ordered from the Flower Factory a few times. Every time the flowers are gorgeous and are delivered on time. I love the little extras you can add like bottles of prosecco, chocolates or balloons.

28 février 2025
Avis spontané
Logo de The Flower Factory

Réponse de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

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