thefreezepipe.com Avis 

Love the glass, love the chill. Hate that my dog broke another pipe; but here I am buying a replacement, so win some, lose some. It is so easy to clean these parts and that's why I'm purchasing again.

I love the small pipe so we'll I bought a bubbler, I can't vwait to try.

Just be certain that you are very gentle with the removable bowl. Is extremely fragile. It cost $10 for a replacement and trust me you can easily break one using the paper clip or a pipe cleaner. You might be better off taking it out and soaking it in vinegar and baking soda. The manufacturer should actually tell you that. That's malpractice on their part

I ordered a freeze bong from them under a special promotion. There are parts missing from the package. I emailed them to inquire but never heard back. I even followed up and still nothing. Customer service won't get back to me.

We purchased a bubbler from this company. The day we received it we were quite excited as we already owned one of their blunt tips and enjoy it very much.
We attempted to use it. It worked for like 10 minutes and broke.
We immediately emailed the company with pictures. It took them a while (days) to get back to us. When they finally did they offered us a mere 25% off a new one because it "looked" used.

I have been a customer for years and from the quality of the product to the customer service I have had nothing but a good experience

I didn’t have any real issues , I’ve been eyeing the Bubbler Ultimate for about a month now and when I went to buy it was out of stock so I contacted about a custom order for it and possibly a better discount and was not disappointed at all :)
My best friend has this piece and I love it so I was planning to get one for myself and customer service was great at helping me create custom order and even gave me a slightly better discount for the item

I have to admit got a small one best an coolest hits I've ever had it's so cool you don't even know how much smoke your taken in. Love it an recommend it fir sure.

Great sturdy products are easy to use and way smoother than every other pipe I've ever owned. Prices are a little steep but the products and experience make it worth the value especially on sale!! Second to none customer service certainly helps as well! Ty cheech for your help!

The support worker was excellent -
I am happy with the solution and am hoping for speedy delivery. TY

AWFUL customer service! Truly the WORST. Delivered an order after I clearly cancelled before shipping. They will NOT provide a simole return for refund. These people are SCAM artists!
Refuse to allow to speak with a supervisor and have now blocked me on social media. Awful product / AWFUL service. DO NOT BUY-

Loved the product but the customer service is lacking. I tried four different times on four different days to talk to customer service with no success. PICK UP THE PHONE or take that option off the website. I ended up spending less money because of a lack of input from Freeze Pipe.

Perfect service. Wonderful buying experience! I highly recommend!

I bought the becker bong for to use with my vaporizer It work good for that purpose Hits are cold and smooth The only I noticed did that the flavor isnt as good when the pipe is very cold But if you let it sit for a few minutes the flavor gets better Overall this is a good bong

This is the second time I've had to purchase a new glycerin coil. Both of the previous ones had hairline fractures along the top and all the glycerin leaked out. The first was replaced by Freeze Pipe, now I have to purchase a new one. Since they both cracked in the same place, seems like a defective product...

Easy enough to purchase little bit expensive but my personal xmas gift to me so we'll see if it's all it claims to be..12.14.24. Updates to follow

Super fast shipping. Super cold rips. 🥶

free fast shipping, love the product. I placed another order right after. Customer service was on point!

YOU CAN'T CLEAN THESE!!! AVOID THESE PRODUCTS. Once you get a small item lodged in the tube, it becomes an expensive piece of trash, because you literally can't use it. I have asked them to send me a full refund, and we will see. STAY AWAY FROM THESE PRODUCTS.